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Resident · 2011 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/24/2013
I would not recommend this complex. The actual apartments are beautiful but it's overpriced considering it's lack of amenities to other complexes in the area. I lived here for two years & the first year was great. No issues at all then renewal came/new management company. They lost our paperwork, lost our new roommate's deposit, undercharged us then left a nasty note on how we owe them money on our door that we didn't pay our full bill although we paid the statement amount. It was a mess & was the perfect omen to the rest of the lease spent at this complex. I never had an issues with parking my own car but they WILL tow visitors without a pass. If you work late, your guests have to park outside the complex. Seriously. You should probably go pick them up, too, because there are no lights. Literally, all the lights on my building went out. They said they knew the first two times I called. It took a 3rd call mentioning what a safety hazard it was considering a friend had fallen down a couple stairs... Noise was definitely a problem! You will hear couples' arguments, kids playing, people outside revving their engines like morons, & at the craziest hours. Maintenance is decent. They are nice guys & relatively responsive considering there is only one that actually does anything. But besides the manager, office staff is a JOKE. The turnover is absurd & it's like they get dumber & dumber. They lost my package twice. (1) for over two months & they had it in their back room. (2) she said they never got it yet somehow it was magically returned to Amazon. Just ridiculous levels of incompetence. If you can, only deal with the manager, Jennifer. Everyone else is an idiot! Oh, and another thing: they was a huge influx in crime my second year. Literally, motorcycles being stolen & break-ins. The complex tried to keep it hush & hush. The only way I found out was because of talking to other residents. I know I was not comfortable with their lack of communication considering how progressively questionable the new residents were becoming.
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Azul
(Hillstone at Prue)

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