C

Barcelo

3501 Pin Oak Drive, San Antonio, TX 78229
3501 Pin Oak Drive, San Antonio, TX 78229

Check Availability

Barcelo

 
 
 
 
 
 

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade N/A

Ratings & Reviews (199 Reviews)

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
James_N894 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/19/2020
So far I've been here about 2 weeks, despite a plumbing issue when I first moved in which was handled immediately everything has been great. The staff is extremely friendly and the maintenance is awesome. See More
Useful    0
Thanks for voting!
Report
Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/05/2020
I have to admit I just moved in and the apartment wasn't quiet what I expected from The model shown. However the staff has been extremely professional and courteous. The first couple of days I moved in , I had major issues with my apartment. I… See More
Useful    0
Thanks for voting!
Report
Terrelle_W • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/17/2020
I've been living here for 2 months now and have not had a usable dishwasher. I've also repeatedly brought up that there is a rat/mouse issue to the leasing office and keep getting told "we're gonna call you right back" to receive no response. Water pours… See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

08/19/2020

Hi, Terrelle. We apologize for any issues that may have hindered you from enjoying your experience. Any issues brought to our attention are taken seriously, and our staff will be sure to do what they can to see that they are addressed. We would like the opportunity to speak with you about any outstanding concerns you may have at any time you are able. - Barcelo Apartment Homes Management

Matt_N510 • Former Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/28/2019
This apartment complex is trash. They have a serious roach problem. Work orders take too long to get completed and when they rarely are, it's half a$$ed done. Management is worthless. Be prepared for your apartment to be in the mid 80s during the summer no… See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

12/04/2019

We are very disappointed to see that you feel this way towards our community and staff. We want to assure you that our staff works very hard to ensure that our residents are provided with great service and care. Transparency is very important to us, and we are sure to provide our residents with transparent service and information. We would be more than willing to discuss any outstanding issues you may have at any time. Thank you. - Barcelo Apartment Homes Management

Former Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/11/2019
I lived in this place for a year and let me tell you..They are very spacious apartments and the section I got I had pretty quite neighbors so I was comfortable most of the time..I was very hesitant moving here because of the horrible reviews.. Although… See More
Useful    0
Thanks for voting!
Report
 anonymousvrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/19/2018
Horrible complex with roaches and rats.terrible management. Ugly people to deal with. Very unprofessional. Tired of this place. Never move here. They will fine you for no stupid reason. They care only about your money. Try to steal from you as much as possible. See More
Useful    0
Thanks for voting!
Report
Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/04/2018
Please don't move here I've uploaded real pictures on their Facebook page under my review and attempted many times to post to google if you value your health don't move here I've been exposed to mold and am sick every time I stay in apartment which… See More
Useful    0
Thanks for voting!
Report
 Verified Resident 512138vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/28/2018
The property is in a prime location stores are in walking distance & the have buses the property is nice maintenance needs to take pride in how the property looks & need to address the AC issues there having don't know to much about the inside… See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

07/25/2018

We appreciate you taking the time to share this feedback with us. The team at Barcelo Apartment Homes takes our reviews very seriously. Please let us know if any items are in need of attention and we will be happy to assist you.

 Verified Resident 514758vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/17/2018
so far it is ok have water leaking issues and pest control issues at times so yes there can be improvement made and activities for the residents/kids ice cream social etc just show you appreciate your residents without them there would be no apartment complex See More
Useful    0
Thanks for voting!
Report
 Verified Resident 508417vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/03/2018
With what I am most dissatisfied with was moving into our apartment with dirty floors, appliances that needed repair, and additional charges that most likely errors. Good thing I have receipts, make sure to keep them. Was going to do laundry but staff did not make… See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

07/09/2018

Thank you for taking the time to share this feedback with us. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.

 Verified Resident 505528vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/03/2018
So far it's been great! There was a problem with the AC since it had been empty a little while until I moved in but they fixed it and I haven't had any other problems. Move in was smooth and staff had been great! The maintenance… See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

06/28/2018

Thank you for your review. Please let us know when we may schedule a maintenance visit and we will be happy to assist you.

 Verified Resident 507242vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/30/2018
It is a nice community and so far I haven't encountered any issues with the exception of our car being towed because we parked it in a covered parking space for about 30mins. The floors are hard to keep clean but overall everything is good See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

07/09/2018

Thank you for your review. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.

 Verified Resident 507211vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/30/2018
The neighborhood looks nice along with the apartment buildings themselves. Know complex is perfect there is always more to be done. The staff are friendly and will help but the issues are; old creaky pipes, water slow to warm, pool doesn't stay cleaned, and minor pest… See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

07/02/2018

Thank you for the feedback. We strive to provide excellent service here at Barcelo Apartment Homes.

 Verified Resident 462025vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/26/2018
I was brand new to the San Antonio area and had no clue what area to move to or anything. I work for the VA so I just found one close to work and it ended up being one of the best decisions I've ever done.… See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

03/08/2018

Thank you for the feedback. We strive to provide excellent service here at Barcelo Apartment Homes.

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/16/2018
This apartments supposed to be called roches because everywhere flys roach and it's ugly. The gym is for office staff . No freedom. And the security is very low. Gunshots everywhere. Sewer bill is extra 36 on top of water . And all together very bad… See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

07/09/2018

We are disappointed to hear that you've had a negative experience with us but are glad you brought this to our attention. Please call our Community Manager directly at (210) 348-7777 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.

 Verified Resident 497526vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/07/2018
The community is great I've never had an issue with any of the neighbors. The front office is also pretty friendly. The only time I was frustrated with them was when I would get fined but those are mostly on my part. Their maintenance department could… See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

06/19/2018

Thank you for taking the time to share this feedback with us. Please provide our on-site team with additional details so we may address your concerns in greater detail. We are here to be of service.

 Verified Resident 496352vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/05/2018
So far it's been an ok experience only been here a week. We haven't moved in our official apartment yet in a temporary one due to some issues. But the staff did what they could to help the situation wish we had a little more help… See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

06/19/2018

Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.

 Verified Resident 466116vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/05/2018
I haven't had the best experience since i moved in. I moved into a dirty apt with some damages, our building is infested with roaches and before I moved here I never dealt with roaches and rodents, I've requested to have my kitchen sink checked bc… See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

03/22/2018

Thank you for your review. We hope that we continue to meet your expectations.

 Verified Resident 447233vrp 2014 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/02/2018
Property manager is NEVER on site. You have to schedule an appointment to speak with her. Took 6 months to remove a dead rodent from my stove and another 2 months to get another one. Complex is by a water ditch so roaches are usually present.… See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

02/01/2018

Thank you for taking the time to share this feedback with us. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.

 Verified Resident 487042vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/12/2018
Mediocre...This apartment complex cares nothing about the actual apartments. They were filthy when I moved in. You can hear everything outside! People fighting and banging on doors and it's roach infested. Black Mold and roaches... not a good place for children. I'm a man so I… See More
Useful    0
Thanks for voting!
Report
 Verified Resident 394449vrp 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/25/2018
Maintenance responds quickly. However, the initial viewing is false advertisement. Apartment looked nothing like show apartment And when we inspected it, they never came back to address the problem areas we spoke about when receiving keys. See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

09/26/2017

Thank you for your constructive feedback. Please let us know if we may be of further assistance.

husky23 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/10/2018
I thought these apartments would be a blast. But it’s not. The units are unleveled, the management does not give you full information. Also takes months for a simple work order to be addressed. I don’t recommend living here. See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

05/07/2018

We appreciate you taking the time to share this feedback with us. The team at Barcelo Apartment Homes takes our reviews very seriously. Please call our Community Manager directly at (210) 348-7777 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.

 Verified Resident 474400vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/09/2018
El sitio esta muy tranquilo, lo que no me ha gustado es que no hacen el mantenimiento adecuado a las cosas electronicas. Deben tomar en cuenta que son cosas que tienen a?os y no pueden estar haciendo reparaciones a cosas que ya deben reemplazar. Como por… See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

04/11/2018

Thank you for taking the time to share this feedback with us. Please call our Community Manager directly at (210) 348-7777 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.

 Verified Resident 468799vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/02/2018
I just wished majntence or staff handled their work orders faster when needed. It's a nice place to live in don't get me wrong, I haven't had any issues with neighbors or anything it's hust the staff, I've been calling in reference to maintence coming in… See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

03/29/2018

Thank you for the constructive feedback. We are here to be of service.

 Verified Resident 469326vrp 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/27/2018
It sucks. They never fix anything right and charge you over and over again. They don't ever answer the phone and are supposed to be open on the hours posted but we will go and have to wait 30 minutes for someone to show up so… See More
Useful    0
Thanks for voting!
Report

Barcelo Manager

04/11/2018

We appreciate you taking the time to share this feedback with us. The team at Barcelo Apartment Homes takes our reviews very seriously. We would like to work towards a resolution, so if you are willing, please reach out to us at (210) 348-7777 to discuss this further.

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Useful    
Thanks for voting!  

Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site

General

  • Business Center
  • Fitness Center
  • Pet Park
  • Pool
  • TV Lounge

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $655 - $700

  • SQ. FT.

    600

  • Available
    Avail.

    N/A

  • Model

    Rome

  • Price
    Price

    $695 - $795

  • SQ. FT.

    725

  • Available
    Avail.

    N/A

  • Model

    Milan

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $730 - $840

  • SQ. FT.

    866

  • Available
    Avail.

    3 Units

  • Model

    Carpi

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $850 - $920

  • SQ. FT.

    1,009

  • Available
    Avail.

    3 Units

  • Model

    Moza

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,120 - $1,145

  • SQ. FT.

    1,202

  • Available
    Avail.

    N/A

  • Model

    Bari

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

D+
United Apartment Group
VIEW 165 COMMUNITIES

Welcome home to Barcelo. We are a beautiful apartment home community located in San Antonio, Texas. Just minutes away is Wonderlands of America, delicious local dining hotspots, and unique entertainment venues. Your stressful commute will be a thing of the past since Interstates 410 and 10 are around the corner.

Office Hours

  • Sunday: Closed
  • Monday - Friday: 08:30 AM - 05:30 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.

HAVE THE ISSUES IN ABOVE REVIEWS BEEN HANDLED, AS FAR AS THE BUGS AND MANAGEMENT?

Judy_G798 · May, 26 2019 · 1 answer
Please allow up to 24 hours for your answer to be visible to the public.
· Just Now
Hi Judy, We have a dedicated pest control team in place to remedy any signs of any issues that might come up. We are here to provide the best possible living situation to all of our prospects and residents.
Manager Response · May, 28 2019

Frequently Asked

What are noise levels like at Barcelo?
The community is rated 2.7/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Barcelo?
The community is rated 2.7/5 stars, signifying moderate satisfaction on average.

How safe is Barcelo?
The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.7/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.7/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 33.33% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 74.67 days to their community reviews in the past year.

Who manages Barcelo?
United Apartment Group

What is the pet policy at Barcelo?
No pet policy available

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths


Barcelo Gallery

Manager Uploaded Photos
Floor Plans

Similar Properties

Image of The Lila at Oakgate in San Antonio, TX

The Lila at Oakgate

San Antonio, TX

Image of Sugar Hill Apartments in San Antonio, TX

Sugar Hill Apartments

San Antonio, TX

Image of Carlyle Place in San Antonio, TX

Carlyle Place

San Antonio, TX

Barcelo is a 600 - 1,202 sqft apartment in San Antonio in zip code 78229. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $655 - $1,145. Nearby cities include Balcones Heights, Leon Valley, Helotes, Converse, and Live Oak. 78201, 78240, 78240, 78201, and 78228 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Barcelo

Provided by Property Management

Management Photos (48)

  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/25/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/25/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/25/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/25/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/25/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/25/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/25/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 03/28/2020) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 03/28/2020) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 03/28/2020) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 03/28/2020) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 03/28/2020) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 03/28/2020) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 03/28/2020) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 03/28/2020) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 03/28/2020) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 03/28/2020) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 03/28/2020) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Barcelo in San Antonio, TX

Provided by Other Residents

Resident Photos (13)

  • (Resident photo uploaded on 02/09/2016) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 02/09/2016) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 02/09/2016) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 02/09/2016) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 02/09/2016) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 02/09/2016) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 05/22/2017) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 05/22/2017) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 08/04/2018) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 08/04/2018) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 08/04/2018) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 10/05/2018) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 10/05/2018) Image of Barcelo in San Antonio, TX
  Back To Top