What are noise levels like at Barcelo?

The community is rated 2.7/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Barcelo?

The community is rated 2.7/5 stars, signifying moderate satisfaction on average.

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.7/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.7/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 33.33% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 74.67 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for Barcelo, San Antonio, TX

Renter Ratings

Noise	N/A
Grounds	2.7
Safety	3
Office Staff	3.7
Maintenance	3.7
Neighborhood	3.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	33.33%

Manager's Review Reply Time

Average time to respond to reviews	74.67 days

Ratings & Reviews (199 Reviews)

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James_N894 • Resident • 2020

11/19/2020

So far I've been here about 2 weeks, despite a plumbing issue when I first moved in which was handled immediately everything has been great. The staff is extremely friendly and the maintenance is awesome.

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Resident • 2020

11/05/2020

I have to admit I just moved in and the apartment wasn't quiet what I expected from The model shown. However the staff has been extremely professional and courteous. The first couple of days I moved in , I had major issues with my apartment. I… See More

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Terrelle_W • Resident • 2020

08/17/2020

I've been living here for 2 months now and have not had a usable dishwasher. I've also repeatedly brought up that there is a rat/mouse issue to the leasing office and keep getting told "we're gonna call you right back" to receive no response. Water pours… See More

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Barcelo Manager

08/19/2020

Hi, Terrelle. We apologize for any issues that may have hindered you from enjoying your experience. Any issues brought to our attention are taken seriously, and our staff will be sure to do what they can to see that they are addressed. We would like the opportunity to speak with you about any outstanding concerns you may have at any time you are able. - Barcelo Apartment Homes Management

Matt_N510 • Former Resident • 2019

11/28/2019

This apartment complex is trash. They have a serious roach problem. Work orders take too long to get completed and when they rarely are, it's half a$$ed done. Management is worthless. Be prepared for your apartment to be in the mid 80s during the summer no… See More

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Barcelo Manager

12/04/2019

We are very disappointed to see that you feel this way towards our community and staff. We want to assure you that our staff works very hard to ensure that our residents are provided with great service and care. Transparency is very important to us, and we are sure to provide our residents with transparent service and information. We would be more than willing to discuss any outstanding issues you may have at any time. Thank you. - Barcelo Apartment Homes Management

Former Resident • 2017 - 2018

03/11/2019

I lived in this place for a year and let me tell you..They are very spacious apartments and the section I got I had pretty quite neighbors so I was comfortable most of the time..I was very hesitant moving here because of the horrible reviews.. Although… See More

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anonymous • vrp • 2018

10/19/2018

Horrible complex with roaches and rats.terrible management. Ugly people to deal with. Very unprofessional. Tired of this place. Never move here. They will fine you for no stupid reason. They care only about your money. Try to steal from you as much as possible.

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Resident • 2017 - 2018

08/04/2018

Please don't move here I've uploaded real pictures on their Facebook page under my review and attempted many times to post to google if you value your health don't move here I've been exposed to mold and am sick every time I stay in apartment which… See More

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Verified Resident 512138 • vrp • 2018

07/28/2018

The property is in a prime location stores are in walking distance & the have buses the property is nice maintenance needs to take pride in how the property looks & need to address the AC issues there having don't know to much about the inside… See More

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Barcelo Manager

07/25/2018

We appreciate you taking the time to share this feedback with us. The team at Barcelo Apartment Homes takes our reviews very seriously. Please let us know if any items are in need of attention and we will be happy to assist you.

Verified Resident 514758 • vrp • 2018

07/17/2018

so far it is ok have water leaking issues and pest control issues at times so yes there can be improvement made and activities for the residents/kids ice cream social etc just show you appreciate your residents without them there would be no apartment complex See More

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Verified Resident 508417 • vrp • 2018

07/03/2018

With what I am most dissatisfied with was moving into our apartment with dirty floors, appliances that needed repair, and additional charges that most likely errors. Good thing I have receipts, make sure to keep them. Was going to do laundry but staff did not make… See More

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Barcelo Manager

07/09/2018

Thank you for taking the time to share this feedback with us. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.

Verified Resident 505528 • vrp • 2018

07/03/2018

So far it's been great! There was a problem with the AC since it had been empty a little while until I moved in but they fixed it and I haven't had any other problems. Move in was smooth and staff had been great! The maintenance… See More

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Barcelo Manager

06/28/2018

Thank you for your review. Please let us know when we may schedule a maintenance visit and we will be happy to assist you.

Verified Resident 507242 • vrp • 2018

06/30/2018

It is a nice community and so far I haven't encountered any issues with the exception of our car being towed because we parked it in a covered parking space for about 30mins. The floors are hard to keep clean but overall everything is good

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Barcelo Manager

07/09/2018

Thank you for your review. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.

Verified Resident 507211 • vrp • 2018

06/30/2018

The neighborhood looks nice along with the apartment buildings themselves. Know complex is perfect there is always more to be done. The staff are friendly and will help but the issues are; old creaky pipes, water slow to warm, pool doesn't stay cleaned, and minor pest… See More

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Barcelo Manager

07/02/2018

Thank you for the feedback. We strive to provide excellent service here at Barcelo Apartment Homes.

Verified Resident 462025 • vrp • 2018

06/26/2018

I was brand new to the San Antonio area and had no clue what area to move to or anything. I work for the VA so I just found one close to work and it ended up being one of the best decisions I've ever done.… See More

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Barcelo Manager

03/08/2018

Thank you for the feedback. We strive to provide excellent service here at Barcelo Apartment Homes.

Resident • 2018

06/16/2018

This apartments supposed to be called roches because everywhere flys roach and it's ugly. The gym is for office staff . No freedom. And the security is very low. Gunshots everywhere. Sewer bill is extra 36 on top of water . And all together very bad… See More

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Barcelo Manager

07/09/2018

We are disappointed to hear that you've had a negative experience with us but are glad you brought this to our attention. Please call our Community Manager directly at (210) 348-7777 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.

Verified Resident 497526 • vrp • 2017 - 2018

06/07/2018

The community is great I've never had an issue with any of the neighbors. The front office is also pretty friendly. The only time I was frustrated with them was when I would get fined but those are mostly on my part. Their maintenance department could… See More

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Barcelo Manager

06/19/2018

Thank you for taking the time to share this feedback with us. Please provide our on-site team with additional details so we may address your concerns in greater detail. We are here to be of service.

Verified Resident 496352 • vrp • 2018

06/05/2018

So far it's been an ok experience only been here a week. We haven't moved in our official apartment yet in a temporary one due to some issues. But the staff did what they could to help the situation wish we had a little more help… See More

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Barcelo Manager

06/19/2018

Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.

Verified Resident 466116 • vrp • 2018

06/05/2018

I haven't had the best experience since i moved in. I moved into a dirty apt with some damages, our building is infested with roaches and before I moved here I never dealt with roaches and rodents, I've requested to have my kitchen sink checked bc… See More

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Barcelo Manager

03/22/2018

Thank you for your review. We hope that we continue to meet your expectations.

Verified Resident 447233 • vrp • 2014 - 2018

06/02/2018

Property manager is NEVER on site. You have to schedule an appointment to speak with her. Took 6 months to remove a dead rodent from my stove and another 2 months to get another one. Complex is by a water ditch so roaches are usually present.… See More

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Barcelo Manager

02/01/2018

Thank you for taking the time to share this feedback with us. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.

Verified Resident 487042 • vrp • 2018

05/12/2018

Mediocre...This apartment complex cares nothing about the actual apartments. They were filthy when I moved in. You can hear everything outside! People fighting and banging on doors and it's roach infested. Black Mold and roaches... not a good place for children. I'm a man so I… See More

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Verified Resident 394449 • vrp • 2017 - 2018

04/25/2018

Maintenance responds quickly. However, the initial viewing is false advertisement. Apartment looked nothing like show apartment And when we inspected it, they never came back to address the problem areas we spoke about when receiving keys.

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Barcelo Manager

09/26/2017

Thank you for your constructive feedback. Please let us know if we may be of further assistance.

husky23 • Resident • 2018

04/10/2018

I thought these apartments would be a blast. But it’s not. The units are unleveled, the management does not give you full information. Also takes months for a simple work order to be addressed. I don’t recommend living here.

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Barcelo Manager

05/07/2018

We appreciate you taking the time to share this feedback with us. The team at Barcelo Apartment Homes takes our reviews very seriously. Please call our Community Manager directly at (210) 348-7777 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.

Verified Resident 474400 • vrp • 2018

04/09/2018

El sitio esta muy tranquilo, lo que no me ha gustado es que no hacen el mantenimiento adecuado a las cosas electronicas. Deben tomar en cuenta que son cosas que tienen a?os y no pueden estar haciendo reparaciones a cosas que ya deben reemplazar. Como por… See More

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Barcelo Manager

04/11/2018

Thank you for taking the time to share this feedback with us. Please call our Community Manager directly at (210) 348-7777 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.

Verified Resident 468799 • vrp • 2018

04/02/2018

I just wished majntence or staff handled their work orders faster when needed. It's a nice place to live in don't get me wrong, I haven't had any issues with neighbors or anything it's hust the staff, I've been calling in reference to maintence coming in… See More

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Barcelo Manager

03/29/2018

Thank you for the constructive feedback. We are here to be of service.

Verified Resident 469326 • vrp • 2018

03/27/2018

It sucks. They never fix anything right and charge you over and over again. They don't ever answer the phone and are supposed to be open on the hours posted but we will go and have to wait 30 minutes for someone to show up so… See More

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Barcelo Manager

04/11/2018

We appreciate you taking the time to share this feedback with us. The team at Barcelo Apartment Homes takes our reviews very seriously. We would like to work towards a resolution, so if you are willing, please reach out to us at (210) 348-7777 to discuss this further.

•

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Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$655 - $700
SQ. FT.
600
Available
Avail.
N/A
Model
Rome

View Floor Plan

Price
Price
$695 - $795
SQ. FT.
725
Available
Avail.
N/A
Model
Milan

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$730 - $840
SQ. FT.
866
Available
Avail.
3 Units
Model
Carpi

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$850 - $920
SQ. FT.
1,009
Available
Avail.
3 Units
Model
Moza

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,120 - $1,145
SQ. FT.
1,202
Available
Avail.
N/A
Model
Bari

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.