Barcelo

3501 Pin Oak Drive, San Antonio, TX 78229
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Barcelo

3501 Pin Oak Drive

San Antonio, TX 78229

 
 
 
 
 
 

ApartmentRatings Property Breakdown

RENTER RATING
Based on 196 
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57%RECOMMENDED
THIS PROPERTY
VS
71%CITY AVERAGE

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Matt_N510 • Resident 2019 Not Recommended
Reviewed 11/28/2019
This apartment complex is trash. They have a serious roach problem. Work orders take too long to get completed and when they rarely are, it's half a$$ed done. Management is worthless. Be prepared for your apartment to be in the mid 80s during the summer no… See More
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Barcelo Manager12/04/2019

We are very disappointed to see that you feel this way towards our community and staff. We want to assure you that our staff works very hard to ensure that our residents are provided with great service and care. Transparency is very important to us, and we are sure to provide our residents with transparent service and information. We would be more than willing to discuss any outstanding issues you may have at any time. Thank you. - Barcelo Apartment Homes Management

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Resident 2017 - 2018 Not Recommended
Reviewed 03/11/2019
I lived in this place for a year and let me tell you..They are very spacious apartments and the section I got I had pretty quite neighbors so I was comfortable most of the time..I was very hesitant moving here because of the horrible reviews.. Although… See More
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Resident 2018 Not Recommended
Reviewed 10/05/2018
Horrible complex with roaches and rats.terrible management. Ugly people to deal with. Very unprofessional. Tired of this place. Never move here. They will fine you for no stupid reason. They care only about your money. Try to steal from you as much as possible.
(Resident Photo) Image of Barcelo in San Antonio, TX(Resident Photo) Image of Barcelo in San Antonio, TX
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Resident 2017 - 2018 Not Recommended
Reviewed 08/04/2018
Please don't move here I've uploaded real pictures on their Facebook page under my review and attempted many times to post to google if you value your health don't move here I've been exposed to mold and am sick every time I stay in apartment which… See More
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Verified Resident 514758 2018 Recommended
Reviewed 07/17/2018
so far it is ok have water leaking issues and pest control issues at times so yes there can be improvement made and activities for the residents/kids ice cream social etc just show you appreciate your residents without them there would be no apartment complex See More
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Verified Resident 512138 2018 Not Recommended
Reviewed 07/11/2018
The property is in a prime location stores are in walking distance & the have buses the property is nice maintenance needs to take pride in how the property looks & need to address the AC issues there having don't know to much about the inside… See More
Barcelo Manager07/25/2018

We appreciate you taking the time to share this feedback with us. The team at Barcelo Apartment Homes takes our reviews very seriously. Please let us know if any items are in need of attention and we will be happy to assist you.

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Verified Resident 508417 2018 Not Recommended
Reviewed 07/03/2018
With what I am most dissatisfied with was moving into our apartment with dirty floors, appliances that needed repair, and additional charges that most likely errors. Good thing I have receipts, make sure to keep them. Was going to do laundry but staff did not make… See More
Barcelo Manager07/09/2018

Thank you for taking the time to share this feedback with us. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.

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Verified Resident 507211 2018 Recommended
Reviewed 06/30/2018
The neighborhood looks nice along with the apartment buildings themselves. Know complex is perfect there is always more to be done. The staff are friendly and will help but the issues are; old creaky pipes, water slow to warm, pool doesn't stay cleaned, and minor pest… See More
Barcelo Manager07/02/2018

Thank you for the feedback. We strive to provide excellent service here at Barcelo Apartment Homes.

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Verified Resident 507242 2018 Recommended
Reviewed 06/30/2018
It is a nice community and so far I haven't encountered any issues with the exception of our car being towed because we parked it in a covered parking space for about 30mins. The floors are hard to keep clean but overall everything is good
Barcelo Manager07/09/2018

Thank you for your review. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.

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Verified Resident 505528 2018 Recommended
Reviewed 06/26/2018
So far it's been great! There was a problem with the AC since it had been empty a little while until I moved in but they fixed it and I haven't had any other problems. Move in was smooth and staff had been great! The maintenance… See More
Barcelo Manager06/28/2018

Thank you for your review. Please let us know when we may schedule a maintenance visit and we will be happy to assist you.

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Resident 2018 Not Recommended
Reviewed 06/16/2018
This apartments supposed to be called roches because everywhere flys roach and it's ugly. The gym is for office staff . No freedom. And the security is very low. Gunshots everywhere. Sewer bill is extra 36 on top of water . And all together very bad… See More
Barcelo Manager07/09/2018

We are disappointed to hear that you've had a negative experience with us but are glad you brought this to our attention. Please call our Community Manager directly at (210) 348-7777 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.

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Verified Resident 497526 2017 - 2018 Recommended
Reviewed 06/07/2018
The community is great I've never had an issue with any of the neighbors. The front office is also pretty friendly. The only time I was frustrated with them was when I would get fined but those are mostly on my part. Their maintenance department could… See More
Barcelo Manager06/19/2018

Thank you for taking the time to share this feedback with us. Please provide our on-site team with additional details so we may address your concerns in greater detail. We are here to be of service.

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Verified Resident 496352 2018 Recommended
Reviewed 06/05/2018
So far it's been an ok experience only been here a week. We haven't moved in our official apartment yet in a temporary one due to some issues. But the staff did what they could to help the situation wish we had a little more help… See More
Barcelo Manager06/19/2018

Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.

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Verified Resident 487042 2018 Not Recommended
Reviewed 05/12/2018
Mediocre...This apartment complex cares nothing about the actual apartments. They were filthy when I moved in. You can hear everything outside! People fighting and banging on doors and it's roach infested. Black Mold and roaches... not a good place for children. I'm a man so I… See More
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husky23 • Resident 2018 Not Recommended
Reviewed 04/10/2018
I thought these apartments would be a blast. But it’s not. The units are unleveled, the management does not give you full information. Also takes months for a simple work order to be addressed. I don’t recommend living here.
Barcelo Manager05/07/2018

We appreciate you taking the time to share this feedback with us. The team at Barcelo Apartment Homes takes our reviews very seriously. Please call our Community Manager directly at (210) 348-7777 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.

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Verified Resident 474400 2018 Recommended
Reviewed 04/09/2018
El sitio esta muy tranquilo, lo que no me ha gustado es que no hacen el mantenimiento adecuado a las cosas electronicas. Deben tomar en cuenta que son cosas que tienen a?os y no pueden estar haciendo reparaciones a cosas que ya deben reemplazar. Como por… See More
Barcelo Manager04/11/2018

Thank you for taking the time to share this feedback with us. Please call our Community Manager directly at (210) 348-7777 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.

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Fahima101 • Resident 2018 Recommended
Reviewed 03/27/2018
I love my home and Stephanie is very friendly. She is our favorite. She has been very helpful since the first day we moved to this country. Ben has also been polite and helpful. They both are professional. Thank you for making us feel welcomed.
Barcelo Manager03/29/2018

Thank you for the feedback. We strive to provide excellent service here at Barcelo Apartment Homes.

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Verified Resident 469326 2018 Not Recommended
Reviewed 03/27/2018
It sucks. They never fix anything right and charge you over and over again. They don't ever answer the phone and are supposed to be open on the hours posted but we will go and have to wait 30 minutes for someone to show up so… See More
Barcelo Manager04/11/2018

We appreciate you taking the time to share this feedback with us. The team at Barcelo Apartment Homes takes our reviews very seriously. We would like to work towards a resolution, so if you are willing, please reach out to us at (210) 348-7777 to discuss this further.

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Verified Resident 468799 2018 Not Recommended
Reviewed 03/26/2018
I just wished majntence or staff handled their work orders faster when needed. It's a nice place to live in don't get me wrong, I haven't had any issues with neighbors or anything it's hust the staff, I've been calling in reference to maintence coming in… See More
Barcelo Manager03/29/2018

Thank you for the constructive feedback. We are here to be of service.

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Verified Resident 467531 2018 Recommended
Reviewed 03/22/2018
The staff was really great Stephanie in particular was awesome very helpful answered all my questions and made the process as simple as possible I'm really going to enjoy calling this place home thank you all so much
Barcelo Manager03/29/2018

Thank you for your review. We hope that we continue to meet your expectations.

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Resident 2018 Recommended
Reviewed 03/20/2018
This was an awesome experience! I move in quickly I moved in with the move-in special and I love my new apartment! The girl that works in the front named Stephanie is such an angel! She helped me Professionally and quickly! I love my neighbors and… See More
Barcelo Manager03/22/2018

Thank you for the feedback. We strive to provide excellent service here at Barcelo Apartment Homes.

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Verified Resident 466116 2018 Not Recommended
Reviewed 03/19/2018
I haven't had the best experience since i moved in. I moved into a dirty apt with some damages, our building is infested with roaches and before I moved here I never dealt with roaches and rodents, I've requested to have my kitchen sink checked bc… See More
Barcelo Manager03/22/2018

Thank you for your review. We hope that we continue to meet your expectations.

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Verified Resident 463965 2014 - 2018 Not Recommended
Reviewed 03/13/2018
Was fine when we first moved in, now some of the office staff is horrible. They are rude and never take the blame for anything. They take their time getting things done but when you owe them money, they are on you like crazy!! Our apt… See More
Barcelo Manager03/16/2018

Thank you for your review. We would like to work towards a resolution, so if you are willing, please reach out to us at (210) 348-7777 to discuss this further.

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Mrussell24 • Resident 2018 Recommended
Reviewed 03/09/2018
I recently moved into these apartments and I love the closet space and they have really spacious bathrooms and Stephine was amazing and very helpful the apartment managers are very helpful and they help me understand some simple things
Barcelo Manager03/16/2018

Thank you for the feedback. We strive to provide excellent service here at Barcelo Apartment Homes.

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Resident 2018 Recommended
Reviewed 03/09/2018
I recently moved in and it has been a successful move. Stephanie was AMAZING! She helped us every step of the way and made us make Barcelo home. I love the property and the ease of access that it affords me.
Barcelo Manager03/16/2018

Thank you for your review. We hope that we continue to meet your expectations.

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Features & Amenities

Laundry

  • Laundry On-Site

General

  • Business Center
  • Fitness Center
  • Pet Park
  • Pool
  • TV Lounge

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $655 - $695

  • SQ. FT.

    600

  • Available
    Avail.

    N/A

  • Model

    Rome

  • Price

    $685 - $795

  • SQ. FT.

    725

  • Available
    Avail.

    N/A

  • Model

    Milan

2 Bedrooms, 1 Bathroom

  • Price

    $775 - $885

  • SQ. FT.

    866

  • Available
    Avail.

    3 Units

  • Model

    Carpi

2 Bedrooms, 2 Bathrooms

  • Price

    $885 - $955

  • SQ. FT.

    1,009

  • Available
    Avail.

    3 Units

  • Model

    Moza

3 Bedrooms, 2 Bathrooms

  • Price

    $1,095 - $1,120

  • SQ. FT.

    1,202

  • Available
    Avail.

    N/A

  • Model

    Bari

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Welcome home to Barcelo. We are a beautiful apartment home community located in San Antonio, Texas. Just minutes away is Wonderlands of America, delicious local dining hotspots, and unique entertainment venues. Your stressful commute will be a thing of the past since Interstates 410 and 10 are around the corner.

Management Company: United Apartment Group

Office Hours Closed

  • Sunday: Closed
  • Monday - Friday: 08:30 AM - 05:30 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

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HAVE THE ISSUES IN ABOVE REVIEWS BEEN HANDLED, AS FAR AS THE BUGS AND MANAGEMENT?

Judy_G798 · May, 26 2019 · 1 answer
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· Just Now
Hi Judy, We have a dedicated pest control team in place to remedy any signs of any issues that might come up. We are here to provide the best possible living situation to all of our prospects and residents.
Manager Response · May, 28 2019

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Barcelo is a 600 - 1,202 sqft apartment in San Antonio in zip code 78229. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $655 - $1,120. Nearby cities include Balcones Heights, Leon Valley, Helotes, Converse, and Live Oak. 78201, 78240, 78240, 78201, and 78213 are nearby zip codes.

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Barcelo

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Management Photos (52)

  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/25/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
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  • (Manager photo uploaded on 09/25/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
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  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/25/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
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  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/25/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/25/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/25/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/25/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 09/23/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Barcelo in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Barcelo in San Antonio, TX

Provided by Other Residents

Resident Photos (13)

  • (Resident photo uploaded on 02/09/2016) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 02/09/2016) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 02/09/2016) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 02/09/2016) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 02/09/2016) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 02/09/2016) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 05/22/2017) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 05/22/2017) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 08/04/2018) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 08/04/2018) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 08/04/2018) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 10/05/2018) Image of Barcelo in San Antonio, TX
  • (Resident photo uploaded on 10/05/2018) Image of Barcelo in San Antonio, TX
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