Review History for anonymous

Boulevard at Sonterra


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anonymous

Resident 2014 - 2015

6/24/2015

DO NOT RENT HERE. Listen to what everyone else is saying! I have lived at 4 different complexes in the past 5 years and I have never been so unsatisfied in my life. The grounds aren't well maintained, the apartments are "renovated" but new paint and flooring won't help when your AC is broken in the middle of summer and the ceiling is falling down because of a water leak in the apartment upstairs. Management is rude and incompetent. They will breach the lease contract and then sit there laughing in your face while they tell you to get a lawyer. Completely unprofessional. Can't wait to be out of here.
    Manager

    6/24/2015

    Boulevard at Sonterra
    Dear Anonymous, We have read your review and would like the opportunity to address any maintenance concerns especially A/C which we consider top priority in our hot summer Texas weather along with any ceiling leak. It is difficult to address maintenance concerns if we don't know which apartment needs addressing. I can assure you our maintenance team cares about your maintenance concern and will immediately remedy any problem you may have. In reference to breach of contract, this is also something we can address in person if you would like so we can reach an amicable resolution to the concern on your contract you may be having. Please give us a call or feel free to email me at boulevardmanager@irliving.com Thank you, Boulevard Management Team.

    Review 19 out of 180

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    Boulevard at Sonterra

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