Canyon Oaks Apartments
#15,791 #198 #2,692

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Canyon Oaks Apartments

16500 Henderson Pass, San Antonio, TX 78232
(94 Reviews)
$1,071 - $1,642/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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1 Bed, 1.5 Baths

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2 Bedrooms

2 Beds, 2 Baths

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2 Beds, 2.5 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

C

Review Ratings

Noise

4.0

Grounds

1.0

Safety

3.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Canyon Oaks Apartments Reviews

(94)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2022 - 2023

5/2/2023

Terrible experience

I have lived here for nearly a year. In retrospect, the first red flag presented when they would not let me see the apartment before moving in. I pressed to make sure the apartment would actually match the pictures shown (we wanted the upgraded/renovated apartmentā€¦Ā See More >
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anonymous

Resident ā€¢ 2021 - 2022

6/12/2022

Worst Apts Ive ever lived in. Trash and rodents everywhere

Whatever you do, DO NOT live here, you will regret it. High crime and low quality apts for a high price. Cops are constantly here. I dont know how many times ive seen rodents running around. These are the worst apts ive ever lived in.

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    anonymous

    Resident ā€¢ 2019 - 2020

    3/1/2021

    After counting down the days to leave this place, I called within the 5-7 days to check if I had fees due since this is how apartments make their money. Management for some reason had a temp worker on duty every time I called. Iā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2020 - 2021

      1/26/2021

      Worst place I've ever lived!!! Management is racists. Work orders never get done. Place is full of trash. Please read the reviews of this place and stay as far away as you possibly can. Don't come here even if you're desperate.ā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2016 - 2020

        3/16/2020

        So if you like to be rape out of money like 1000 then live in this ---- hole!! And if you like to be around shooting and drugs go for it!! The staff will ---- you over and you better hope and pray you liveā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2019

          3/12/2019

          We love living here! We live in a townhouse and love the space in the apartment. Vaulted ceilings in the master bedroom and both bedrooms have full size bathrooms with showers. We love having the extra restroom downstairs for company. Great complex and great location.ā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2015 - 2018

            11/8/2018

            I loved living at Canyon Oaks Apartments. The maintenance staff was great and even came out to my apartment in the middle of the night when my heater stopped working. The ladies in the office were lovely. Loved how pet friendly they were and theā€¦Ā See More >
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              Aimeedej

              Resident ā€¢ 2015 - 2017

              10/29/2017

              I loved living here! I am only not renewing because I am now looking for a three bedroom. The office staff are wonderful, the area is great and I have never once not had an issue with things breaking and not getting fixed in aā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2009 - 2017

                7/22/2017

                I have lived here for 8 years and am planning on renewing my lease again. I love the area, there have been a lot of improvements made by the current staff, such as picking up the grounds when residents forget their mother doesn't liveā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2015 - 2016

                  2/27/2017

                  Would not live there again if they paid me to. Property manager was about the the most incompetent person I have ever met. The rest of the office staff was friendly. The condition of the 2 bedroom unit I had was awful.ā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2016 - 2017

                    2/20/2017

                    Extending my lease was a big mistake I should have paid the money for the move and all the hassle that comes with moving then stay another 8 months. The leasing staff is a joke and extremely unprofessional. Complex is old and looks runā€¦Ā See More >
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                      princess2879

                      Resident ā€¢ 2015

                      12/6/2015

                      This property is great! I haved lived here for about 6 months now and just signed a 13 month lease! I love the pet amenities and real "community" atmosphere! I feel safe and appreciated and its clean and quiet with easy access to work andā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2014 - 2015

                        9/17/2015

                        For starters Jillian was THE BEST! She was an asset to this company and I sure do miss her. She was very professional, compassionate and friendly. An all around sweat heart! When I was looking for apartments Jillian sold me on this location. Sheā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2015

                          9/11/2015

                          Currently living at Canyon Oaks and when I first moved in, I was really impressed considering how old the property is. COrporate is a joke, realize it is an older property and you have to put money into the property to make money. If youā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2012 - 2015

                            9/3/2015

                            The PROS: The only good thing I can say about this apartment is there are worse options on the street (& across the street). The crime & suspicious activity was kept to a minimum. Jillian is the only pleasant person I've encountered in the rentā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2015

                              6/30/2015

                              Do not move here...you will regret it...The reviews are true...mold....old appliances....no upgrades...apt was filthy at move in....was told by office staff "housekeeping" was cleaning unit....And Shelby the manager is calculated and nasty....read the reviews! Do not be fooled by the appliances in the model...none ofā€¦Ā See More >
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                                JodiLLynn

                                Resident ā€¢ 2015

                                6/19/2015

                                love this place would recommend it to anyone... the office staff is great Shelby and Jillian are the best girls ever they are friendly and will do anything for you some people let their dogs out and they get lost and Shelby and Jillian willā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2014 - 2015

                                  7/30/2015

                                  I completely agree with all the negative but true reviews concerning Canyon Oaks Apartment/Skyline Properties. DO NOT WASTE YOUR TIME AND MONEY HERE!! First off we walked into a dirty run down apartment which gave a false impression from there website. Shelby the manager hasā€¦Ā See More >
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                                    heathsmither

                                    Resident ā€¢ 2015

                                    6/16/2015

                                    I am incredibly happy here at Canyon Oak Apartments, and I would even go as far to say that I feel very *fortunate* for having stumbled upon this establishment. The entire staff here are some of the nicest people you will ever meet, but theā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2013 - 2015

                                      6/19/2015

                                      LOVE IT HERE! Any place is going to have some bad reviews and although I cannot comment on the bad ones due to not knowing every situation... I will tell you any place restaurant to shopping... most people who post reviews are angry about something.ā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2015 - 2018

                                        5/18/2018

                                        I lived here for quite some time with no intentions of moving anytime soon! This place definitely marks off everything on my list. Close to EVERYTHING! Great schools, quiet, great staff. Super Pet Friendly, I could go on and on!

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                                          RobertCG

                                          Resident ā€¢ 2014 - 2015

                                          5/12/2015

                                          Great place to live, never had any problems. The grounds are well kept and the office staff always calls me by name. When I was shopping for the apartment originally Canyon Oaks was the only place that made me feel like they wantedā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2013 - 2014

                                            12/26/2014

                                            SHELBY is the worst manager I have ever had the pleasure of meeting. PLEASE DO NOT RENT HERE !!! This has been a terrible experience, its hard to get in touch with her and when you do, like other residents said, she treats you likeā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2013

                                              8/27/2014

                                              HORRIBLE place to live. I wish I would have followed the other reviews. Starting, in 5 months my apt flooded 4 times. Office excuse to each flood was they were "freak accidents" that they were not responsible for. Units POORLY maintained. Each flood was dueā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2009 - 2014

                                                6/25/2014

                                                My husband and 2 kids lived here for 5 years with no problems. In the first few years we had to get used to new people in the office but I was fine with that as long as they were respectful and for the pastā€¦Ā See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Connections in Unit
                                                  • Laundry On-Site
                                                  • Laundry in Units
                                                  Pets
                                                  • Dogs Allowed
                                                    Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Deposit: Required. Rent: Required
                                                    Less Info
                                                    More Info
                                                  Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q:Ā What is the estimated utility bill for one person?

                                                  Frequently Asked

                                                  Based on 94 number of votes by renters, Canyon Oaks Apartments is currently rated 2.8 out of 5 stars.
                                                  Canyon Oaks Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Canyon Oaks Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Canyon Oaks Apartments is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Canyon Oaks Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  Canyon Oaks Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Canyon Oaks Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Dogs Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  Restrictions: Breed restrictions apply.
                                                  Cats Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  1 Bed, 1 Bath
                                                  1 Bed, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  2 Beds, 2.5 Baths

                                                  Check Availability

                                                  Canyon Oaks Apartments

                                                  March 2024

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                                                  Canyon Oaks Apartments is an apartment in San Antonio in zip code 78232. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,642. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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