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Citadel at Westpointe

438 Richland Hills Drive , San Antonio, TX 78245
438 Richland Hills Drive , San Antonio, TX 78245

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Citadel at Westpointe

438 Richland Hills Drive

San Antonio, TX 78245

 
 
 
 
 
 

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Ratings & Reviews (34 Reviews)

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2019 - 2020 Not Recommended

Updated 05/31/2020

Reviewed 05/31/2020

If you love peace and quiet, great amenities, luxury, and to be comfortable in your home than Citadel Westpointe is where you want to be! Also, no bugs! I am terrified of bugs and I picked this complex over many others because there is NO bugs!… See More
Citadel at Westpointe Manager04/04/2020

Thank you again for taking the time to let us know how we did. We hope you have a great day and are happy you chose Citadel as your new home. Brittany Buehring Community Manager

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2019 - 2020 Recommended

Updated 05/30/2020

Reviewed 05/30/2020

The community is beautifully built, managed well, and is in the BEST location one could imagine. Every apartment community comes with its fair share of challenges but The Citadel at Westpointe faces those challenges head on and finds solutions to give its residents a better living… See More
Citadel at Westpointe Manager04/04/2020

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Citadel at Westpointe. Thank you for taking the time to share your feedback with us. We appreciate you! Brittany Buehring Community Manager

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2020 Not Recommended

Updated 05/22/2020

Reviewed 05/22/2020

Parking for guest is not good my mom and step dad got there Audis told like nun on the 2 nd day here , Ive been seeing a lot of spiders I guess that came with the apt to give us sum to enjoy idk. And… See More
Citadel at Westpointe Manager04/04/2020

We are disappointed to hear of the negative experience you had at our location. I would like to get some more details about your experience with us. Thank you for your feedback. I look forward to hearing from you. Brittany Buehring Community Manager

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2020 Recommended

Updated 05/07/2020

Reviewed 05/07/2020

All good. Recently there have been some incidents with car thefts (they open the car and take what's inside). I think cameras could help this or night surveying. Other than that I have nothing to complain about. Staff is wonderful
Citadel at Westpointe Manager04/04/2020

Thank you so much for your review. We understand your concerns and have made necessary changes to assist our residents in feeling comfortable in their homes. We appreciate your feedback. Brittany Buehring Community Manager

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2019 - 2020 Not Recommended

Updated 05/07/2020

Reviewed 05/07/2020

Overall I feel that this is a great place minus the gross trash in the hallway situation. Amenities are great and the main reason I chose to live here. COVID-19 has eliminated the reason why I chose this place, which are the amenities. I feel we… See More
Citadel at Westpointe Manager04/04/2020

Thank you for taking the time to leave an honest review. We will definitely take your feedback and resolve the trash concern. In addition, unfortunately, we apologize that the COVID-19 has enforced us to close amenities. However, they are open at this time during office hours. Brittany Buehring Community Manager

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2019 - 2020 Recommended

Updated 05/02/2020

Reviewed 05/02/2020

I enjoy living at this community. The office staff is very attentive and gets requests completed in a timely manner. The community is kept pretty clean and there are ample amenities which is a plus. I like it here.
Citadel at Westpointe Manager04/04/2020

Thank you for sharing your positive experience and for your praise and kind comments about our team. We appreciate you! Brittany Buehring Community Manager

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Verified Resident 751217 2020 Recommended

Updated 03/10/2020

Reviewed 03/10/2020

Excellent community living, well-kept, managers respond quickly when assistance is needed, the grounds are well kept. All amenities offered are followed through in an excellent manner. Fellow residents seem to be happy :)
Citadel at Westpointe Manager13/13/2020

Thank you for taking the time to review and recommend our property! We appreciate all of your feedback and are so happy to hear you are satisfied. Brittany Buehring Community Manager

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Verified Resident 744004 2020 Recommended

Updated 02/12/2020

Reviewed 02/12/2020

Great so far no concerns or issues. I would say poop area needs to be off to side or corner. But so far experience has been a good one and the staff is so good and friendly and respond quick to any issues or concerns.
Citadel at Westpointe Manager20/20/2020

Thank you for sharing your feedback with us and for taking the time to review our community. We appreciate you! Brittany Buehring Community Manager

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Resident 2020 Recommended

Updated 01/30/2020

Reviewed 01/30/2020

Very happy with my decision to choose this place over several others we toured in the same area. The service provided through-out the entire experience has been top notch. The entire process was smooth and stress free. You can tell management really cares about the residents… See More
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Resident 2019 - 2020 Not Recommended

Updated 01/30/2020

Reviewed 01/30/2020

It is a brand new property very pretty that's all. Management pick and choose who to help. Only friendly person at the office it is Tiffany. Everyone else seem to have a bad day. Property maintenance lazy and not knowledgeable on their job. They only enforce… See More
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Verified Resident 738123 2020 Recommended

Updated 01/22/2020

Reviewed 01/22/2020

Wonderful pool, cozy places to have outdoors in each apartment area (the swings, grass, ping pong tables). Elevator for bringing groceries to the upstairs floors. Many little perks that make life nice. See More
Citadel at Westpointe Manager30/30/2020

Thank you for taking the time to review our community. We are so happy to hear you love your home and hope that continues. Our goal is to bring an easy, enjoyable lifestyle to our residents. Happy to hear we have succeeded! Brittany Buehring Community Manager

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Verified Resident 735907 2019 - 2020 Recommended

Updated 01/14/2020

Reviewed 01/14/2020

Move in Process was super fast, simple and very easy thanks to the amazing leasing staff. My apt smelled brand new, very clean and exceeded my expectations! Very modern interior layouts! Pool is gorgeous with gas grills! This complex is simply amazing! Located around many restaurants,… See More
Citadel at Westpointe Manager17/17/2020

It is great to read you had a simple move-in process. That is always the goal. Thank you for taking the time to review our community. We appreciate you choosing Citadel as your new home and appreciate your honest feedback. Brittany Buehring Community Manager

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Resident 2019 Not Recommended

Updated 12/18/2019

Reviewed 12/18/2019

Some of the finishes could have been better. Lots of markings on the concrete from construction not sure if a power wash would fix it but it would definitely make it look more luxe. All the markings just bring down the quality. I wish they would… See More
Citadel at Westpointe Manager23/23/2019

Hello - Thank you for taking the time to review our community. I am happy to sit down and discuss your concerns and hear your feedback on how we can improve our service. Please let me know when you are available to discuss. 210.684.9979 or [email protected] -Citadel at Westpointe Team

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Resident 2019 Recommended

Updated 12/16/2019

Reviewed 12/16/2019

Love living here, our brand new townhome is beautiful, quiet and feels like home. The neighbors are friendly and staff has been great. We love all the amenities and look forward to using more as the weather improves!
Citadel at Westpointe Manager18/18/2019

Hello, Thank you for taking the time to review our community. We appreciate your feedback and love to hear that you are enjoying your townhome. Citadel is definitely the place to be all year round but definitely during warmer months to enjoy our amazing pool. Brittany Buehring Community Manager

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Verified Resident 726062 2019 Not Recommended

Updated 12/10/2019

Reviewed 12/10/2019

Needs improvement in all areas. Staff is unaware of what is going on. Not sure if the do a daily walk through. Pool was not work and staff member did not even know. Pool is next to office. Maintenance requests take more than a week. Parking… See More
Citadel at Westpointe Manager11/11/2019

Hello - Thank you for taking the time to review our community. I am happy to sit down and discuss your concerns and hear your feedback on how we can improve our service. Please let me know when you are available to discuss. 210.684.9979 or [email protected] Brittany Buehring Community Manager

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Verified Resident 725973 2019 Recommended

Updated 12/10/2019

Reviewed 12/10/2019

Love the Amenities here.And the location is great because Im surrounded by food,groceries and my bank.Has a personal box to get your items from fed ex, amazon etc.So you dont have to worry about someone taking your package.Like the way the pool is set up with… See More
Citadel at Westpointe Manager11/11/2019

Thank you for taking the time to review our community. We appreciate all feedback and love to hear our residents are enjoying amenities and the location of their new home. We appreciate you. Brittany Buehring Community Manager

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Verified Resident 716756 2019 Recommended

Updated 11/12/2019

Reviewed 11/12/2019

Its excellent. The rent is a bit expensive depending on what kind of set up you want but the location, amenities, and just ease of everything makes living here worth it. The staff is very friendly and always helped whenever I needed assistance. See More
Citadel at Westpointe Manager18/18/2019

Thank you for taking the time to leave our community a review. We enjoy reading reviews. This help us understand what we are doing that people enjoy and where we can improve! So happy to read you are satisfied. Thank you for choosing Citadel at Westpointe as your new home. Brittany Buehring Community Manager

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Verified Resident 716711 2019 Recommended

Updated 11/12/2019

Reviewed 11/12/2019

I give you 5 staff is very friendly and very helpful. I like it because, it is quiet and the neighbors are very friendly. It is a great place to live. The maintenance end of is above anything that i have ever seen in a living… See More
Citadel at Westpointe Manager18/18/2019

Thank you for taking the time to review our community. I will be sure to share this with the maintenance team as we understand how imperative a stellar maintenance team is to a community and we are very lucky to have ours! Thank you for choosing Citadel at Westpointe as your home. I hope that we continue to offer you great service and make your community enjoyable. Brittany Buehring Community Manager

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Verified Resident 500437 2019 Recommended

Updated 11/09/2019

Reviewed 11/09/2019

I highly recommend Citadel for living it's a pleasure living here. In all terms. Looking forward to stay here and enjoy all amenities with friends. And recommend to anyone that wants to live here. Very professional the staff members with the customer service.
Citadel at Westpointe Manager11/11/2019

Thank you for taking the time to review our community. We appreciate your feedback and hope we continue to provide the best service and that you continue to enjoy your home. We are excited you chose Citadel as your new home. Brittany Buehring Community Manager

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Verified Resident 712023 2019 Recommended

Updated 10/31/2019

Reviewed 10/31/2019

I have lived in many places all over the United States,this is one of the best so far. The staff here is so kind and pleasant to deal with,the complex looks so nice and is a joy to come home to everyday.Any time I have company… See More
Citadel at Westpointe Manager03/03/2019

Thank you for the 5 star review! Your feedback is very much appreciated and encourages our team to continue to strive for excellence. Happy you decided to make Citadel your home! Brittany Buehring Community Manager

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Verified Resident 711660 2019 Recommended

Updated 10/30/2019

Reviewed 10/30/2019

Good community so far, love the open floorplan and design. Even though there are some hiccups cause of construction still being done, once that's settled, it should get better. Overall, it is not a bad place to live.
Citadel at Westpointe Manager03/03/2019

Thank you for taking the time to review our community. We appreciate your feedback! Construction should be finished up very soon and will eliminate a lot of little hiccups. Brittany Buehring Community Manager

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Verified Resident 710057 2019 Recommended

Updated 10/25/2019

Reviewed 10/25/2019

Beautiful community. Biggest downfalls are thin walls , can hear stomping from floor above which is annoying especially when trying to sleep. Also parking is packed or you have to park far and inconveniently from apartment.
Citadel at Westpointe Manager29/29/2019

Thank you for the 5 star review! We appreciate your feedback and do apologize about the issues you are experiencing. Send me an email and we can work towards a solution. Additionally, parking permits are coming- [email protected] Brittany Buehring Community Manager

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Verified Resident 701038 2019 Not Recommended

Updated 09/30/2019

Reviewed 09/30/2019

Decent , not what I was expecting , the bugs and how dirty the apartment was when o first moved in was a buzz kill for me because they said my apartment was gonna get cleaned but never did , also never received my blinds for… See More
Citadel at Westpointe Manager13/13/2019

Hello, Thank you for taking the time to leave a review, I apologize about this - We have weekly pest control and we have a cleaning service that can clean your apartment when you would like due to this issue. This is no problem at all. Please reach out to me. I am available to discuss in person, phone or email. Thank you- Brittany Buehring Community Manager

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Verified Resident 700748 2019 Recommended

Updated 09/29/2019

Reviewed 09/29/2019

The property is beautiful. The amenities are what Ive been looking for in a home environment. The staff is very kind and always willing to take the time to talk. The location is also convenient to a lot of different areas. See More
Citadel at Westpointe Manager03/03/2019

Thank you for taking the time to leave our community a review! We appreciate your feedback and are thrilled that you chose our community to make your home! Brittany Buehring Community Manager

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Verified Resident 697518 2019 Recommended

Updated 09/20/2019

Reviewed 09/20/2019

Glad I picked these apartments! Aside from being so beautiful inside, theyre also clean, nice pool, and i love the mail package process! Anything that Ive called to the office about they get it done fast! 10/10 forsure
Citadel at Westpointe Manager21/21/2019

Verified Resident 697518, thank you for your kind review; we are happy to pass along your comments to the team here at Citadel at Westpointe!

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Features & Amenities

Parking

  • Direct Access Parking Garage in Select Homes
  • Freestanding Garages

General

  • Car Charging Stations
  • Clubhouse
  • Conference Room
  • Cyber Cafe with Coffee
  • Dog Park with Dog Wash Area
  • Elevator
  • Gourmet Demonstration Kitchen with Stainless Steel Appliances
  • Mail and Package Room
  • Outdoor Cooking Areas
  • Private Climate Controlled Storage
  • Resort Style Swimming Pool and Spa
  • Wi-Fi in Common Areas

Pets

  • Dogs Allowed
    Fee: $350 ~ 350
    Rent: $20
    Restrictions: We welcome 2 pets per apartment home. There is a $350 non-refundable pet fee per pet. Pet rent is $20 per month. There is no weight limit and aggressive breeds are prohibited.
    Pet Limit: 2
  • Cats Allowed
    Fee: $350 ~ 350
    Rent: $20
    Restrictions: We welcome 2 pets per apartment home. There is a $350 non-refundable pet fee per pet. Pet rent is $20 per month. There is no weight limit and aggressive breeds are prohibited.
    Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $899

  • SQ. FT.

    578

  • Available
    Avail.

    N/A

  • Model

    A1

  • Price

    $1,050

  • SQ. FT.

    682 - 780

  • Available
    Avail.

    5 Units

  • Model

    A3

  • Price

    $1,095

  • SQ. FT.

    656

  • Available
    Avail.

    N/A

  • Model

    A2

  • Price

    $1,299

  • SQ. FT.

    878

  • Available
    Avail.

    2 Units

  • Model

    A5

  • Price

    $1,560

  • SQ. FT.

    764

  • Available
    Avail.

    1 Units

  • Model

    A4

2 Bedrooms, 2 Bathrooms

  • Price

    $1,281

  • SQ. FT.

    952

  • Available
    Avail.

    3 Units

  • Model

    B1

  • Price

    $1,376

  • SQ. FT.

    1,050 - 1,070

  • Available
    Avail.

    6 Units

  • Model

    B2

  • Price

    $1,483

  • SQ. FT.

    1,138 - 1,142

  • Available
    Avail.

    6 Units

  • Model

    B3

  • Price

    $1,530

  • SQ. FT.

    1,072

  • Available
    Avail.

    8 Units

  • Model

    B4

  • Price

    $1,630

  • SQ. FT.

    1,187 - 1,281

  • Available
    Avail.

    6 Units

  • Model

    B5

  • Price

    $1,895

  • SQ. FT.

    1,397

  • Available
    Avail.

    2 Units

  • Model

    C1

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B+
Greystar
VIEW 1809 COMMUNITIES

We are now accepting in-person and self-guided tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today. The Citadel at Westpointe offers a combination of comfort, quality, and design. This community is located on Richland Hills Dr. in the 78245 area of San Antonio. The professional leasing staff is ready to show you our community. A wide selection of amenities is waiting for you here. Some of these include free weights, a state-of-the-art fitness center, and patios.

Office Hours Open Now!

  • Sunday: Closed
  • Monday - Saturday: 09:00 AM - 06:00 PM

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Citadel at Westpointe is a 578 - 1,397 sqft apartment in San Antonio in zip code 78245. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $899 - $1,895. Nearby cities include Balcones Heights, Leon Valley, Helotes, Converse, and Live Oak. 78245, 78227, 78227, 78251, and 78251 are nearby zip codes.

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Citadel at Westpointe

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  • (Manager photo uploaded on 06/14/2019) Image of Citadel at Westpointe in San Antonio, TX
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  • (Manager photo uploaded on 08/14/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Citadel at Westpointe in San Antonio, TX
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  • (Manager photo uploaded on 08/16/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/16/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/16/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/16/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/16/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/16/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/16/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/14/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/16/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/16/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/16/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/16/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/16/2018) Image of Citadel at Westpointe in San Antonio, TX
  • (Manager photo uploaded on 08/16/2018) Image of Citadel at Westpointe in San Antonio, TX

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Resident Photos (2)

  • (Resident photo uploaded on 01/30/2020) Image of Citadel at Westpointe in San Antonio, TX
  • (Resident photo uploaded on 01/30/2020) Image of Citadel at Westpointe in San Antonio, TX
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