Review History for Nlightfoot1

The View at TPC


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Nlightfoot1

Resident 2015 - 2016

11/27/2016

The management company that runs this complex is terrible. The gates are routinely broken and management only took real action when someone was murdered in the complex recently. The people who were arrested and the victim didn't live in the complex. I wonder how they got in-thru broken gates? Most of the people using pool don't live here and have no respect for the tenants. Since gates are broken and anyone can get in the pool there is nothing to prevent this. When trying to move out of the complex the management did not live up to the move out rates we agreed to then sent an additional bill on top of that. Don't waste your money on this horrible place.
    Manager

    11/28/2016

    Cortland View at TPC
    Dear Nlightfoot1, Thank you for taking the time to provide an honest opinion of your time with us. Upon reading your review, we apologize if there was a miscommunication regarding your final charges. We always strive to make sure all our residents are treated equally and fairly. If upon move out there are any concerns, please contact us so we can review with you. We apologize that your stay with us wasn't a pleasant one, but we will use your honest feedback as we move forward. We appreciate your comments to help our team improve. I am unsure of your move out date but please note that our gates have been functioning properly and we have been locking our pool gates at night for some time now. As you may know we also have 2 nightly patrol men from Statewide Patrol that help ensure the pool being used during pool hours and that the gates are functioning. We understand that you may have already moved out, so please contact us so we can better assist you regarding your matters. Sincerely, PURE View Management Team

    Review 45 out of 110

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