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Resident · 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/03/2019
This current management deserves nothing more than a big zero. The management doesn't care about its residents. You name any bug (including bed bugs) and it will be available there in the apartment. The worst part is that this management doesn't trust the residents and ask photos, videos and even live bugs in Ziploc bags to prove bugs presence. They hire pest control specialists who can't spot live bugs in front of the eyes or not sure whether there is a behind the door partnership with management to cover up the bed bug issues. Lies, & false promises is what you hear from all levels of this management. Have already provided my move out notice of 60 days but worried about the potential health hazard to me and my family until 60 days .. Any help and suggestions to take this issue with appropriate government agencies is highly appreciated.
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Country View Manager

02/07/2019

Thank you for sharing a detailed summary of your experience with us. We appreciate your observations about the pest control and will certainly look into this. What's more problematic is your comment about our team. We value you as a resident and are sorry to see you leave. I would really like the opportunity to talk with you directly so we can identify areas for improvement. Would you please send an email to [email protected]? Please reference this review and the apartment name in the subject line or body of the email so that I can get back with you quickly. I look forward to receiving your correspondence. Thank you.

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