Most of the 5 star or 4 star review you see are given by office staff. The day you see someone posts poor review, same day you will see one review of either 4 star or 5 star. One of the office staff brings a laptop everyday and goes through the reviews and posts 5 star review immediately.
Honestly rhe apartment is good to live. Maintenace is perfect. Only issue is with the staff. They are unprofessional and they treate you badly. Espacially the manager needs to learn some manners and professionalism. If a senior management is bad, ofcourse the entire staff will behave similarly. If the management chnages everyrhing would be perfect with this apartment.