Review History for anonymous

Dominion Park


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anonymous

Resident 2009 - 2013

1/8/2013

I have been a resident for a respectable window 3-5 years. I have not bothered moving because my next move will be into a house. Starting the review from office staff. Unfortunately I would say not very helpful or compassionate but they all know the layout and the availability. It is not a welcome home environment as I expected it is merely business. They offer bill auto pay and accept credit cards but do not have a night box. I have resided in apartments much less than this and recieved warmer treatment from the staff. Brandon between his coffee, movies and computer does not have a answer and refers questions & concerns to someone else. Arlene's mood varies but it is typically rude,dry, and careless. While Julie smiles but has no concern for the resident loyality just enforcing what Brandon and Arlene can not handle. Prime location across from USAA near Medical really they stay 100 % occupancy due to the foreign population that walk to work every morning. Parking is a nightmare Monday through Sunday UNLESS of course you pay extra for a garage or covered spot. Noise overall it is quiet, so quiet 2 people have been sexually assaulted and no one heard anything. Don't be fooled by the gates they have not chnaged the code in the past 2 years. Grounds are kept nice and trim but dont expect the 1 and only trash compactor to be clean as it is always over flowing attracting all the left behind cats. Lighting here is ok, most the time lights are out or do not come on the correct time frame. They do accept pets with a average deposite but the dog areas are not well lit and you would think the provide coutesy bags but that is too much to ask for. Maintenance is a crew of 2. All request have to be written or emailed. Turn around time is usually 2-4 days becuase really truely only one guy fixes things the other keeps up with trash. The property offers a gym with equipment out of order 80% time. Laundry facility the same. Pest control is good if you request it in advance, never had any issues w that. Again I have seen worse but I really expected much more from the way the place was sold.If your looking for space this would be the spot. I was trulely disappointed to see how genuine I thought staff was to realize they do not care about the resident feeling at home and do not work with people when in need. Instead it is truely about selling another apartment for the year you are obligated by lease because then who really wants a broken lease to haunt them. Thanks to reviews and word of mouth as I would not recommend the property for long term residents looking for long term home. People stay because they pay so much to move in whats the point in moving out. If you are barely home and not looking for long term this is the place for you.

    Review 20 out of 91

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