Review History for rabney05

Hearthstone Apartments


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rabney05

Resident 2017

1/11/2017

Hearthstone Apartments is by far the best apartment complex that I've lived in so far. With a military background I've lived in numerous apartment before but they where completely different. Most of them where those make sure you have your rent paid by the 5th every month and if you have and complaints or something breaks in your unit oh well. But that is not the case at Hearthstone. The manager moved mountains to get me a unit ASAP. I figured since it happened so fast just from what I was used to it would be a dump and there would be a whole bunch of things that didn't work. Well I guess that is why you shouldn't assume things because I was wrong because the unit looked like it was just built everything was new and clean. The only time I had to report something that needed to be worked on, I told the assistant manager and her and the manager stopped everything they were doing to come take a look at what I was talking about. She then called one of the maintenance team members to my unit and had them jump on the problem immediately. That alone made them stand out from the rest. Most places will write up a work order and shovel it to the bottom of a big stack of papers where it would have either gotten lost or ended up in a trash can, and by the time you bring it back up to them they have no idea what you are even talking about. The Secretary always has a huge smile and is very nice. The office staff Are always very professional and not only show a lot of compassion for their job but for the tenets as well. A team like that can't lose that is why I was excited to sign another lease at Hearthstone Apartments. Great Job =)
    Manager

    1/13/2017

    Hearthstone Apartments
    Hello Joseph! Thank you for the kind words! We appreciate your input and are very happy that you love your new home. Yours truly, Hearthstone Management Team!

    Review 17 out of 172

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    Hearthstone Apartments

    March 2024

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