Review History for anonymous

Landmark at Stratton Park


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anonymous

Resident 2010 - 2015

5/19/2015

I have been a resident here since 2010. I have lived in multiple units, and seen 4 managers come and go from here. Kim was hands down the greatest their was. She helped me and my daughter when my husband died. I am now approaching my renewal and was asking to transfer to a new apt. I was told by the woman in the office, she doesn't know a Kim....and that to transfer it would be a $400 "admin fee" WHAAAT!?! I understand a new security deposit. But $400?!!!!? These apartments are old, the entire floor in my apt creaks, the air conditioner runs hot or cold, the foundation is cracking, the unit I live in now doesn't even have a pantry. And mind you I've been paying $925 a month. I am absolutely heart broken about having to leave this community that I've grown to love over the years, a lot of the residents here are like family to me. This new management company should be ashamed of themselves. And for new residents it is a $300 "admin fee" $75 app fee + security deposit. No wonder every resident in my building has moved out in the past month. I am so disgusted.
    Manager

    6/2/2015

    Landmark at Stratton Park
    Thank you for allowing us to address your transfer concerns, as we are very happy that you will continue to call Stratton Park your home. We are currently undergoing interior renovations to include black appliance package, and new upgraded fixtures, in order to update our interiors. Thanks again for allowing us to take care of your issues, to ensure we are offering great customer service to each of our residents.

    Review 23 out of 55

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