vrp · 2019 - 2021
I was not at all satisfied when I was charged a late fee this month. I was not aware that my checking account was not drafted for the January rent until I received a call AFTER the grace period. Given my payment record, I felt that this was not good customer service on your part, I was denied a refund of the late payment fee. Two months prior I was charged for insurance in spite of the fact the USAA had sent information to your office. I was reimbursed for that. I guess everyone can be in error, but I am more forgiving.
Legends on the Green Manager
Thank you for your review! We are so happy to hear that you are enjoying your apartment. We are so glad you have found our community to be a safe and quiet place you can call home. Thank you for taking the time to share your opinion with us. We value and appreciate your feedback! Kind Regards, Bassham Properties