#6,564 #75 #1,067

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Los Robles

20838 Blanco Rd, San Antonio, TX 78258
(118 Reviews)
$1,231 - $3,294/mo
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Floor Plans & Pricing

1 Bedroom

Clara

1 Bed, 1 Bath | 751 sq. ft.

$1,433 - $2,843

7 Available Units

See Floor Plan Details

Adina 2

1 Bed, 1 Bath | 678 sq. ft.

$1,231 - $2,311

4 Available Units

See Floor Plan Details

Adina 1

1 Bed, 1 Bath | 668 sq. ft.

$1,231 - $2,154

2 Available Units

See Floor Plan Details

Emma

1 Bed, 1 Bath | 916 sq. ft.

$1,591 - $2,785

1 Available Unit

See Floor Plan Details

2 Bedrooms

Burnett

2 Beds, 2 Baths | 1,149 sq. ft.

$1,798 - $3,216

3 Available Units

See Floor Plan Details

Felix

2 Beds, 2 Baths | 1,195 sq. ft.

$1,832 - $3,294

3 Available Units

See Floor Plan Details

Ella

2 Beds, 2 Baths | 1,073 sq. ft.

$1,722 - $3,014

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B+
B+

Renter Ratings

A-

Review Ratings

Noise

3.8

Grounds

4.1

Safety

3.5

Office Staff

4.0

Maintenance

4.6

Neighborhood

4.4

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

28

Managerā€™s Review Engagement

B

Percentage of reviews responded to

67.86%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

95.54 days

View Community Timeline
View Community Timeline

Los Robles Reviews

(109)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1237410

Verified Resident ā€¢ 2023 - 2024

3/22/2024

Property Management and Maintenance Teams are Professional and Extremely Responsive to the needs of residents in this community. Furthermore, their efforts to provide interesting activities for the residents is quite remarkable and impressive! Bravo to Justin and All the Staff Members at Los Robles forā€¦Ā See More >
    Manager

    3/24/2024

    Los Robles
    Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
    Review Author Icon

    Resident 1229423

    Verified Resident ā€¢ 2023 - 2024

    2/25/2024

    Great location, nice community, modern apartment living. The maintenance and office staff are professional and friendly. Close to shopping, restaurants and neighborhood parks and walking trails nearby.

      Manager

      2/27/2024

      Los Robles
      Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
      Review Author Icon

      Resident 1228910

      Verified Resident ā€¢ 2023 - 2024

      2/23/2024

      Cheaply built can hear everything, tons of animals and dogs barking at all hours, not enough parking, apartments are a good size and have nice finishes, pool area is nice and grounds are nicely landscaped and front desk staff is friendly.

        Manager

        2/25/2024

        Los Robles
        Hi, thank you for taking the time to leave us your honest feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (855) 444-6830 so we can work towards a resolution.
        Review Author Icon

        Resident 1227658

        Verified Resident ā€¢ 2022 - 2024

        2/18/2024

        Los Robles started off okay. The amenities are beautiful and the property is maintained very well. However, management has changed multiple times and the current property manager is my least favorite . He charges outrageous fees for first time offenses (no warnings, no courtesies) Alsoā€¦Ā See More >
          Review Author Icon

          Resident 1227448

          Verified Resident ā€¢ 2022 - 2024

          2/18/2024

          Although I love the community and location, being a first floor resident has been nothing but uncomfortable. The walls and flooring are so on insulated that I hear every move my upstairs neighbors make?from foot steps to dropping items, closing cabinets, voices, and even soā€¦Ā See More >
            Manager

            2/20/2024

            Los Robles
            Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! Our manager would like to speak with you more regarding this matter. Please reach out to us at (855) 444-6830. We look forward to hearing from you.
            Review Author Icon

            anonymous

            Resident ā€¢ 2021 - 2024

            2/10/2024

            Lawn Care & Property Visions Today

            I have lived here at Los Robles since September of 2021, in the beginning the amazing Family Oriented Team made the feeling of my new place feel more than just an Apartment, it was HOME. Understanding that over time things change but the value ofā€¦Ā See More >
            Manager

            2/12/2024

            Los Robles
            Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to have a better understanding of your experience. Please reach out to us at (855) 444-6830 at your earliest convenience and we will do our best to resolve this with you.
            Review Author Icon

            Resident 1221786

            Verified Resident ā€¢ 2021 - 2024

            1/30/2024

            I do not recommend this community. Prices do not reflect the quality of the community and management ignores requests to fulfill their requirements as provided in the lease. Pest control is almost impossible to obtain even though it is required - after calling toā€¦Ā See More >
              Review Author Icon

              Resident 1217138

              Verified Resident ā€¢ 2022 - 2024

              1/14/2024

              The maintance crew is always quick and professional for any new requests. And I also like how all the amenities are always in great condition. The only thing I would like to change is the dog park, there are a lot of rocks that canā€¦Ā See More >
                Manager

                1/16/2024

                Los Robles
                Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
                Review Author Icon

                Resident 1216497

                Verified Resident ā€¢ 2023 - 2024

                1/12/2024

                For the short time I've been living here I'd have the say this apartment community is very nice, clean, and secure. I work in law enforcement, so knowing after living here for almost half a year now, I can say this is one of theā€¦Ā See More >
                  Manager

                  1/14/2024

                  Los Robles
                  Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Los Robles Apartments! If you have any further questions, comments, or concerns please don't hesitate to reach out!
                  Review Author Icon

                  Resident 1214388

                  Verified Resident ā€¢ 2023 - 2024

                  1/5/2024

                  The move in process was so incredibly smooth. Lori and Rebecca were amazing and just took all the stress out of getting ready to move and leading. The place is super clean and I am excited to be living here

                    Manager

                    1/7/2024

                    Los Robles
                    Hi, we're happy you found our staff so supportive during your experience here at Los Robles Apartments. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                    Review Author Icon

                    Resident 1213067

                    Verified Resident ā€¢ 2023

                    12/31/2023

                    I have found that living at Los Robles has been a pretty positive experience. The environment has really been peaceful and comfortable for the most part. If there have been any issues that have arisen, they have been addressed quickly and effectively. ā€¦Ā See More >
                      Manager

                      1/2/2024

                      Los Robles
                      Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We will be sure to share this feedback with our site team.
                      Review Author Icon

                      Resident 1193554

                      Verified Resident ā€¢ 2023

                      10/27/2023

                      It's a very well-ran and safe community. My only complaint is that we have to pay and use the trash service. I would find it far more convenient to give us access to a trash area 24/7 and allow us the option to take ourā€¦Ā See More >
                        Manager

                        10/28/2023

                        Los Robles
                        Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (855) 444-6830 at your earliest convenience to discuss how we can turn this experience into a positive one.
                        Review Author Icon

                        Resident 1190791

                        Verified Resident ā€¢ 2023

                        10/18/2023

                        Valet trash has been missed a couple of times. Although we asked to pay that, and placed the trash outside on time. At the weekend, the dumpster always full. Nothing else to complain, but not much place for children to play around.

                          Manager

                          10/20/2023

                          Los Robles
                          Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!

                          Updated Review

                          Review Author Icon

                          Resident 765634

                          Verified Resident ā€¢ 2020 - 2023

                          10/2/2023

                          Love the ammenities and the property is well taken care of. The residents are friendly and it feels like we are part of a real community. The office hosts community events to encourage neighbors to get to know each other.

                            Manager

                            10/3/2023

                            Los Robles
                            Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
                            Review Author Icon

                            Resident 1185249

                            Verified Resident ā€¢ 2022 - 2023

                            9/29/2023

                            We've been residents here for about a year and a half, and our experience at Los Robles has been quite enjoyable. The property is consistently well-maintained, and the amenities are kept in good shape. Justin, our lead manager, oversees the property with care and attention.ā€¦Ā See More >
                              Manager

                              9/30/2023

                              Los Robles
                              Hi, we are pleased we could provide you with a positive experience! We will be sure to share this feedback with our site team. If you have any further questions, comments, or concerns please don't hesitate to reach out!
                              Review Author Icon

                              Resident 1178261

                              Verified Resident ā€¢ 2021 - 2023

                              9/8/2023

                              I did not care for the community as much under the old management. However, when the new management recently took over, they seem to have a better understanding of how to properly run the community. ??

                                Manager

                                9/10/2023

                                Los Robles
                                Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
                                Review Author Icon

                                Resident 1059514

                                Verified Resident ā€¢ 2022 - 2023

                                8/27/2023

                                Los Robles / Maintenance staff professional, knowledgeable and awesome service. Work order are handled quickly so that we're not inconvenienced. Very peaceful, clean, beautiful and comfortable and location.

                                  Manager

                                  9/19/2023

                                  Los Robles
                                  Hello, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. If you have any further questions, comments, or concerns please don't hesitate to reach out!

                                  Updated Review

                                  Review Author Icon

                                  Resident 799487

                                  Verified Resident ā€¢ 2020 - 2023

                                  8/8/2023

                                  Lanscaping has been overlooked for 1.5 years. New manager is making progress now. Beautiful pool but lots of kids /families on Sundays. Suggest an independant security company be used to marshall the pool area as the office is closed on Sundays.Some tenants have 5-10ā€¦Ā See More >
                                    Manager

                                    9/19/2023

                                    Los Robles
                                    Hello, Providing high-quality service is of the utmost importance to us, thank you for sharing your positive experience! If you have any further questions, comments, or concerns please don't hesitate to reach out!
                                    Review Author Icon

                                    Resident 1160814

                                    Verified Resident ā€¢ 2023

                                    7/18/2023

                                    Overall it has been hood, quick response time from the maintenance team, and friendly people. Overall clean and quiet. With the exception of hard to contact over the phone. And not sure if it is guest's or other people who live here but have thereā€¦Ā See More >
                                      Manager

                                      9/19/2023

                                      Los Robles
                                      Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
                                      Review Author Icon

                                      Resident 1157373

                                      Verified Resident ā€¢ 2023

                                      7/7/2023

                                      Horrible. The buildings are beautiful and the amenities are excellent; however, there is a complete and utter lack of public safety. Car alarms ring off all night; my car was nearly broken into TWICE; and, my apartment was cased for burglary

                                        Review Author Icon

                                        Resident 1150936

                                        Verified Resident ā€¢ 2022 - 2023

                                        6/16/2023

                                        really good service in terms of maintenance request fixed, I think that you need to improve on admin stuff and the way you manage your customer frustrations regarding hidden or weird fees, follow on requests, the fact to have had to pay for a wholeā€¦Ā See More >
                                          Manager

                                          9/19/2023

                                          Los Robles
                                          Hello, thank you for taking the time to leave us feedback about your experience with us.We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
                                          Review Author Icon

                                          Resident 823666

                                          Verified Resident ā€¢ 2022 - 2023

                                          6/16/2023

                                          Excellent. Everyone is professional, want to help and very friendly. The maintenance team handle everything quickly and professionally. The grounds are constantly being maintained and look wonderful. This has been a great experience.

                                            Manager

                                            9/19/2023

                                            Los Robles
                                            Hello, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. If you have any further questions, comments, or concerns please don't hesitate to reach out!
                                            Review Author Icon

                                            Resident 1146975

                                            Verified Resident ā€¢ 2022 - 2023

                                            6/4/2023

                                            I love living in the oak trees, it is very nice and it is in excellent facilities. Something worrying is that some residents bring too many guests to the pool and get drunk and have bad behavior, as well as causing damage and no one controlsā€¦Ā See More >
                                              Review Author Icon

                                              Resident 1145922

                                              Verified Resident ā€¢ 2022 - 2023

                                              5/31/2023

                                              I love living here, everything has been exceptional, I like that whenever I have a repair they do it quickly and efficiently. I just wish the BBQs worked very well because many times they are not working?thank you

                                                Review Author Icon

                                                Resident 1141868

                                                Verified Resident ā€¢ 2021 - 2023

                                                5/17/2023

                                                I have been living here for about 2 years and have had no problems at all. Is very mice. The only thing is that when the contract is about to finish about 3 months in advance they send you a list of new rent andā€¦Ā See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Animal type not listed Allowed
                                                  • Pet Allowed
                                                    Restrictions: Breed restrictions apply.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Ceiling Fan
                                                  • Fitness Center
                                                  • Granite Countertops
                                                  • Grills and Picnic Areas
                                                  • Hardwood Flooring
                                                  • Large Closets
                                                  • Pets Allowed
                                                  • Pool
                                                  • Poolside Grill and Picnic Area
                                                  • Private Balcony
                                                  • Private Patio
                                                  • Pub Room
                                                  • Storage Space
                                                  • Under Cabinet Lighting
                                                  • Unique Design Style
                                                  • Vanity with Double Sinks
                                                  • Vaulted Ceilings
                                                  Show Less
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                                                  Leasing

                                                  Experience luxury living in a natural setting at Los Robles in Northern San Antonio, TX. Located in the Stone Oak neighborhood, our prime location creates the perfect balance of urban life and outdoor leisure. Explore downtown San Antonio or stay close to home with plenty of shopping, dining, and recreational activities nearby. Our pet-friendly community makes relaxing at home easy with our thoughtful amenities including a resort-style pool with palm trees, in-pool lounges, and a waterfall, a resident clubhouse, EV charging stations, a beautifully landscaped Biergarten, and so much more. Discover your new home at Los Robles where we combine modern living with Texas charm.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday: 09:00 AM - 06:00 PM
                                                  • Tuesday: 10:00 AM - 06:00 PM
                                                  • Wednesday: 09:00 AM - 06:00 PM
                                                  • Thursday: 10:00 AM - 06:00 PM
                                                  • Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  IRT Management, LLC

                                                  B+
                                                  B+
                                                  Communities
                                                  111

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 118 number of votes by renters, Los Robles is currently rated 4.3 out of 5 stars.
                                                  Los Robles is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  Los Robles is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  Los Robles is rated 3.8/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  Los Robles is rated 3.5/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                  Los Robles is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Los Robles is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 67.8571% of their community reviews in the past year.
                                                  Managers have replied within 95.54 days to their community reviews in the past year.
                                                  IRT Management, LLC
                                                  Animal type not listed Allowed
                                                  Pet Allowed
                                                  Restrictions: Breed restrictions apply.
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  Los Robles

                                                  March 2024

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                                                  Baths

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                                                  Los Robles is a 668 - 1,195 sq. ft. apartment in San Antonio in zip code 78258. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,231 - $3,294. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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