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MAA Alamo Ranch

11585 Alamo Ranch Parkway, San Antonio, TX 78253
(458 Reviews)
$1,058 - $2,593/mo

MAA Alamo Ranch Reviews

(427)

4.3 rating

See Details

458 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1024953

Verified Resident 2022

5/11/2022

It's been excellent so far! No complaints overall. I look forward to continuing living here with my husband and making plenty of memories. I love the gym especially it's been great so far especially with my next bodybuilding competition coming up this year.

    Manager

    5/13/2022

    MAA Alamo Ranch
    Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
    Review Author Icon

    Resident 1024405

    Verified Resident 2022

    5/10/2022

    The staff in the office are very friendly, professional and willing to help. My apartment was very clean and the community has a friendly feel to it..When you have any maintenance issues..they call you back within the hour and they are willing to come out and fix it the same day..I would recommend anyone to live at Alamo Ranch Apartments..

      Manager

      5/11/2022

      MAA Alamo Ranch
      Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
      Review Author Icon

      Resident 1023129

      Verified Resident 2021 - 2022

      5/6/2022

      Muy poca seguridad lo disfrutamos mientras pudimos . Desear?amos volver a firmar una extensi?n pero por motivos de alza de renta no podremos. La familia est? creciendo y necesitamos mas espacio para poder vivir.

        Manager

        5/9/2022

        MAA Alamo Ranch
        Hola, le agradecemos por tomarse el tiempo para salir de nosotros estos comentarios. Si youd estar dispuesto a proporcionar más comentarios, comuníquese con nosotros en ResidentCare@maac.com para que podamos ayudarlo más. Nos tomamos su tiempo en serio, permítanos 48 horas hábiles para responder. Gracias.
        Review Author Icon

        Resident 1017876

        Verified Resident 2022

        4/19/2022

        Alamo Ranch Apartments have Great staff, located in a nice neighborhood, It is a quiet place, they have enough parking lots, It is close to elementary schools, they have clear and fast move in process.

          Manager

          4/21/2022

          MAA Alamo Ranch
          Hi, we are so happy to read such a great review about Alamo Ranch! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

          Updated Review

          Review Author Icon

          Resident 652917

          Verified Resident 2019 - 2022

          4/7/2022

          Professional, take care of work orders speedily, extremely courteous office managers and workers getting the job done extremely fast. Anything you put in work orders for are taken care of the same day!

            Manager

            4/9/2022

            MAA Alamo Ranch
            Hi, we appreciate your positive review about your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

            Updated Review

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            Resident 990907

            Verified Resident 2020 - 2022

            4/5/2022

            I have been leasing with Alamo Ranch for two years and I will be going on my third lease. I have had no issues and the staff has been amazing. Maintenance has been great and very minimal issues overall with my apt. Great community and would deff recommend

              Manager

              4/6/2022

              MAA Alamo Ranch
              Hello, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
              Review Author Icon

              Resident 1011750

              Verified Resident 2021 - 2022

              4/1/2022

              These apartments although in a convenient place and have good curb appeal are riddled with problems. I have been here 4 months and just got all the problems that I showed maintenance upon move in taken care of. I came into an apartment with broken doors, stained counters, a broken dishwasher and bug problems. When I say bug problems I mean two types of roaches and the front office belittled my complaint saying they hadn't had a roach problem in 9 years and it took them over a month to fix the issue while saying "there is no roach activity" when I had just killed 6 that day. They send weekly emails about cleaning up dog poop but don't keep their dog waste stations stocked. Their gate codes never work and they constantly look to charge a fee for lack of renters insurance even if you have it uploaded to their website. They never do anything to full and the only redeeming quality is one of their community specialists, Nick, genuinely cares. The apartment upon move in was a mess and their sloppy maintenance tried to do quick fixes instead of solving the root… See More>
                Manager

                4/4/2022

                MAA Alamo Ranch
                Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
                Review Author Icon

                Resident 1011594

                Verified Resident 2022

                4/1/2022

                Maintenance team is great! They quickly resolved my issue. JT was very polite. Nice to know if something goes wrong, they will quickly get it fixed??????????????????????????????????????????????????????

                  Manager

                  4/4/2022

                  MAA Alamo Ranch
                  Hello, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
                  Review Author Icon

                  eeddnnaa

                  prospectiveVisited 2022

                  3/28/2022

                  The staff is very patient and professional. If one is busy the other employee quickly assists. Its clean and quiet here. We like that it is in a new upcoming area and look forward to our search of apartment living.

                    Manager

                    3/30/2022

                    MAA Alamo Ranch
                    Hello Eeddnnaa, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                    Review Author Icon

                    Resident 1006207

                    Verified Resident 2016 - 2022

                    3/12/2022

                    Lobby staff rude. Maintenance staff is great. Trash build up an eye sore. Lots of fees (community, valet trash) that make no sense. Residents do not pick up there dog feces. Pool bathrooms are disgusting! All types of issues with the security gates.

                      Manager

                      3/14/2022

                      MAA Alamo Ranch
                      Hi, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
                      Review Author Icon

                      Sg371pm

                      Resident 2022

                      3/3/2022

                      Am a current resident and was experiencing problems with AC I spoke with JT head of Maintenance and said would send assistant right over Laura was there promptly repaired our AC and other items she’s very knowledgeable on all facets. Did an excellent job! We appreciate their promptness.

                        Manager

                        3/5/2022

                        MAA Alamo Ranch
                        Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

                        Updated Review

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                        Resident 983635

                        Verified Resident 2021 - 2022

                        3/1/2022

                        It has been good and pleasant with the staff. The grounds are well maintained. The maintenance crew are courteous and professional. Plenty of parking space with the option to rent a garage or car port.

                          Manager

                          3/3/2022

                          MAA Alamo Ranch
                          Hi, thank you so much for your positive comments about Alamo Ranch! If you have any further questions, please don't hesitate to reach out!
                          Review Author Icon

                          Resident 1002759

                          Verified Resident 2021 - 2022

                          3/1/2022

                          I love living here. I have never been so welcomed, Such a quiet neighborhood. I feel so safe. I would definitely recommend to my family and friends! Easy access to a lot of stuff! My favorite is my daughter daycare!

                            Manager

                            3/3/2022

                            MAA Alamo Ranch
                            Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

                            Updated Review

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                            Resident 970435

                            Verified Resident 2021 - 2022

                            2/17/2022

                            ?????????????????????.. ?????????????????????.. ?????????????????????.. ?????????????????????.. ?????????????????????.. ?????????????????????.. ?????????????????????.. ?????????????????????..???????..

                              Manager

                              2/18/2022

                              MAA Alamo Ranch
                              Hi, thank you for the high star rating! We hope you have a great day!

                              Updated Review

                              Review Author Icon

                              Resident 921204

                              Verified Resident 2021 - 2022

                              2/7/2022

                              Mine and my children's experience has been amazing as well as living in a safe environment. The few times that I needed anything from maintenance they have been very efficient and ready to resolve my issue or my request. The prior and the current office staff are very knowledgeable and always ready to help and have amazing activities for us to do as a community

                                Manager

                                2/8/2022

                                MAA Alamo Ranch
                                Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

                                Updated Review

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                                Resident 783137

                                Verified Resident 2020 - 2022

                                1/28/2022

                                All the staff are very friendly and helpful. They were there for us last year when our apartment got flooded. When there something is wrong with the apartment and put a work order the maintenance personal come right away.

                                  Manager

                                  2/1/2022

                                  MAA Alamo Ranch
                                  Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
                                  Review Author Icon

                                  Resident 992994

                                  Verified Resident 2022

                                  1/26/2022

                                  Nick, at Alamo Ranch apartments was very communicative and responsive to any questions I had. The process to achieving this apartment was smooth and easy thanks to him! I'm excited to be apart of this community! I'm sure nick, and the rest of the team will continue to be helpful.

                                    Manager

                                    1/28/2022

                                    MAA Alamo Ranch
                                    Hi, thank you so much for your positive comments about Alamo Ranch! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                    Review Author Icon

                                    Resident 992337

                                    Verified Resident 2021 - 2022

                                    1/24/2022

                                    I was in a rush to find a apartment and decided to live at this one because the rent wasn't too much and then it ended up being a horrible experience. I wish I would of read the reviews for this place before.

                                      Manager

                                      1/27/2022

                                      MAA Alamo Ranch
                                      Hi, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. Alamo Ranch ResidentCare@maac.com
                                      Review Author Icon

                                      Resident 988085

                                      Verified Resident 2021 - 2022

                                      1/10/2022

                                      Great community and office staff, always friendly. The community amenities are nicely landscaped and clean, but some of the units (1st floor balcony areas) need attention. Some of the appliances probably need replacing, but overall my experience was pleasant. I would rent here again if I didn't need to relocate.

                                        Manager

                                        2/1/2022

                                        MAA Alamo Ranch
                                        We really appreciate your feedback!

                                        Updated Review

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                                        Resident 110861

                                        Verified Resident 2013 - 2021

                                        12/16/2021

                                        This is a great community with a mix of ages and a GREAT staff. As with any community there will always be a turd who wants to show off their ugly car's exhaust system, typically at 2 am. Other than that the staff responds to community appearance and other noise concerns promptly. The maintenance staff has only let me down twice in nine years but the rest of the time they are quick to respond to any items and effect a repair the first time.

                                          Manager

                                          12/17/2021

                                          MAA Alamo Ranch
                                          Hi, thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!
                                          Review Author Icon

                                          Resident 980497

                                          Verified Resident 2021

                                          12/10/2021

                                          It was great!!!!!!!!!!!!!yakqtjatjqtkqtkwykwykwykw is is keeping me one of our or Le is it keep learning it wow Katie kwtkwtkwtkwtkwtkqtkqtkqtkwtkwtkwtkatmatmattmwtmtqtjqtparnaf

                                            Manager

                                            12/12/2021

                                            MAA Alamo Ranch
                                            Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
                                            Review Author Icon

                                            Resident 979907

                                            Verified Resident 2021

                                            12/8/2021

                                            I am glad I chose this apartment community. It literally has all that I was looking for. The office was very welcoming when I came to inquire about an apartment. Denise was extremely professional, knowledgeable and very patient when answering all of my many questions. Her demeanor was wonderful! I have not been here long, but so far all has been just as I was told it would be. She really made my move in process go smoothly. The established residents have been very nice as well. I'm looking forward to a long stay here. Thank you!

                                              Manager

                                              12/10/2021

                                              MAA Alamo Ranch
                                              Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!
                                              Review Author Icon

                                              Resident 967387

                                              Verified Resident 2021

                                              11/3/2021

                                              Nick was great to work with. Process was pretty easy but make sure you ask any questions as the move in material could have more info. Only been 1 week in but so far so good. Community seems nice and up to date

                                                Manager

                                                11/4/2021

                                                MAA Alamo Ranch
                                                Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
                                                Review Author Icon

                                                Resident 951092

                                                Verified Resident 2021

                                                9/21/2021

                                                It can be better. They can do a better job of providing customers with an apartment that at the very least was cleaned of dust and spiderwebs. The overspray from The painting crew is everywhere, cabinets, floors, windows, the shower and shower tiles

                                                  Manager

                                                  9/24/2021

                                                  MAA Alamo Ranch
                                                  Hello, we appreciate you taking the time to leave us this feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further. Take care!

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 436093

                                                  Verified Resident 2005 - 2021

                                                  9/17/2021

                                                  Maintenance is horrible talk crap about other coworkers in front of tenet and manager isn't helpful. Get attitude when I call office every time. Everyone is totally unprofessional. Heads stuck up their asses.

                                                    Manager

                                                    9/22/2021

                                                    MAA Alamo Ranch
                                                    We appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response. We look forward to hearing from you.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Bluebonnet

                                                    1 Bed, 1 Bath | 553 sq. ft.

                                                    $1,058 - $2,278

                                                    9 Available Units

                                                    See Floor Plan Details

                                                    Agave

                                                    1 Bed, 1 Bath | 653 sq. ft.

                                                    $1,148 - $2,393

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Carolina

                                                    1 Bed, 1 Bath | 750 sq. ft.

                                                    $1,223 - $2,478

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.2

                                                    Safety

                                                    4.5

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.5

                                                    Neighborhood

                                                    4.7

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    23

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.7 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Reserved Parking Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • ADA Accessible
                                                    • Additional Storage
                                                    • BBQ and Picnic Areas
                                                    • Business Center with Wi-Fi
                                                    • Cabana
                                                    • Coffee Bar
                                                    • Community Room with Wi-Fi
                                                    • Convenient to Shopping
                                                    • Courtyard
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Gated Community
                                                    • Grilling Area
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Courtesy Officer
                                                    • Outdoor Kitchen Area
                                                    • Package Acceptance
                                                    • Package Receiving Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pet Park
                                                    • Pet Wash Stations
                                                    • Pool
                                                    • Recycling Program
                                                    • Storage Space
                                                    • Valet Trash Service
                                                    • Volleyball Court
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Claim a prestigious address at MAA Alamo Ranch in San Antonio, TX. These stylish one-, two-, and three-bedroom apartment homes feature spacious floor plans, ceiling fans, and large closets. Select units include a garden tub, an in-unit washer/dryer, and an attached garage. Get a great workout in the 24-hour fitness center, spend quality time with your dog in the bark park, or relax next to the sparkling resort-style pool, all just out your front door. MAA Alamo Ranch is located in the prestigious and secluded Alamo Ranch neighborhood, just off W. Loop 1604. It's near Lackland AFB and just minutes from SeaWorld. The community is also served by the highly regarded Northside ISD.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 458 number of votes by renters, MAA Alamo Ranch is currently rated 4.3 out of 5 stars.
                                                    MAA Alamo Ranch is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    MAA Alamo Ranch is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    MAA Alamo Ranch is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    MAA Alamo Ranch is rated 4.5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    MAA Alamo Ranch is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    MAA Alamo Ranch is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.7 days to their community reviews in the past year.
                                                    MAA
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    June 2024

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                                                    MAA Alamo Ranch is a 553 - 1,021 sq. ft. apartment in San Antonio in zip code 78253. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,058 - $2,593. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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