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MAA Alamo Ranch

11585 Alamo Ranch Parkway, San Antonio, TX 78253
(458 Reviews)
$1,013 - $2,638/mo

Move-In Specials

Lease now and save $250! Certain exclusions may apply.

Reviews

(427)

4.3 rating

See Details

458 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 856445

Verified Resident 2020

12/22/2020

The staff (particularly Nicholas) were very professional and attentive. The Grounds are very well kept. Great pool and work out room. The issues with the dumpsters overflowing should be addressed but it's not a huge deal. Very pet friendly policies.

    Manager

    12/24/2020

    MAA Alamo Ranch
    Hello, we really appreciate your positive review! Thank you, and have a fantastic day!
    Review Author Icon

    Resident 854808

    Verified Resident 2017 - 2020

    12/17/2020

    I like the area but the apartment community could be cleaner. The dog park smells awful because of all the dog poop. I wish there was more parking closer to the buildings. The gate system is always having issues.

      Manager

      12/24/2020

      MAA Alamo Ranch
      We welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, Alamo Ranch
      Review Author Icon

      Resident 844458

      Verified Resident 2020

      11/16/2020

      Great experience so far. Any problems I had upon move-in were immediately rectified. Denise has made the entire process so smooth easy. I didn't catch the managers name but she was on top of it when she heard there was something wrong with my apartment, which I appreciated

        Manager

        11/17/2020

        MAA Alamo Ranch
        We're happy you found Denise and our staff to be so supportive during your experience here at Alamo Ranch! Please let us know if there is anything else we can do for you; we are more than happy to help!

        Updated Review

        Review Author Icon

        Resident 336692

        Verified Resident 2016 - 2020

        11/9/2020

        Been here for 4 years, and have not regret it at all. Very peaceful and the amenities are great. One of the valuable things that can make or break an apartment complex is the maintenance team. When they take long to fix issues you have it can become very frustrating. Here at Alamo Ranch Apartments the maintenance team is superb! Always prompt when you put in a request even though this pandemic. Very hard workers and always friendly. Love the location, the space, and the price. Can't beat them compared to any others around here.

          Manager

          11/10/2020

          MAA Alamo Ranch
          Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
          Review Author Icon

          Resident 839296

          Verified Resident 2020

          11/2/2020

          The apartment is filled with roaches. I have called the office and supposedly they sent pest control but the problem has not stopped. Their response was like ugh I also hate the roaches. Like if it was a normal thing to have. The first day we move in the restroom sink was draining from the bottom which wetted the stuff we have put under the cabinet. They did cake and fix quick but not a single I am sorry this was not checked before you moved in.

            Manager

            11/4/2020

            MAA Alamo Ranch
            Hi, we regret to hear that your recent move in experience was anything less than exceptional. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
            Review Author Icon

            Resident 827294

            Verified Resident 2020

            10/2/2020

            Great experience with staff and living area, except for the fact that neighbors tend to complain about any small little thing. There seems to be a sense of entitlement in some residents here. Otherwise, the property is in great condition, walls are a bit thin but it is expected.

              Manager

              10/8/2020

              MAA Alamo Ranch
              Hello, we really appreciate all of your feedback! If you have any further questions or concerns, please don't hesitate to reach out!

              Updated Review

              Review Author Icon

              Resident 782568

              Verified Resident 2019 - 2020

              9/29/2020

              Hello. We were able to prevent water leaks with a very quick response. The maintenance is excellent and my family is happy and I would like to live in this apartment for a long time. We look forward to working with you in the future.

                Manager

                10/4/2020

                MAA Alamo Ranch
                Thank you for your review! We are glad we could provide you and your family with such a great experience!
                Review Author Icon

                Resident 825690

                Verified Resident 2020

                9/28/2020

                The staff at this community are friendly and so inviting. The apartments are clean and well lit as well as beautifully designed. This apartment complex feels like a safe neighborhood of it's own! I am so happy I chose to rent at Alamo Ranch Apartments!

                  Manager

                  10/1/2020

                  MAA Alamo Ranch
                  Hi, thank you so much for your positive comments about Alamo Ranch! We are always more than happy to assist you if anything else comes up. Take care!
                  Review Author Icon

                  Resident 808285

                  Verified Resident 2020

                  8/26/2020

                  We love it. Great apartments. Friendly staff and neighbors. Clean and secure. Well maintained. Easy access to a variety of stores and places to eat. Pool is well kept and maintained. Love it here a lot.

                    Review Author Icon

                    Resident 799638

                    Verified Resident 2020

                    8/4/2020

                    Great location for us. Had the flexibility to offer a shorter term lease as we were making an interim move. The staff was very responsive to questions and made us feel comfortable in making our decision.

                      Manager

                      8/4/2020

                      MAA Alamo Ranch
                      We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
                      Review Author Icon

                      Resident 798812

                      Verified Resident 2020

                      8/1/2020

                      So far my experiences have been positive. The team was great and helpful during my move in. I've only lived in this apartment for a few days and haven't had any major issues. My key fob wasn't working too well but I was able to take it to the front office to get it fixed quickly.

                        Manager

                        8/3/2020

                        MAA Alamo Ranch
                        We're happy you have found our staff to be so supportive during your experience here at Alamo Ranch! If you're ever in need of more help, please let us know!
                        Review Author Icon

                        Resident 792820

                        Verified Resident 2020

                        7/17/2020

                        Fine place to live. To many thing to fix in the apartment only have one remote the other they don't work. The hallway are dirty not have enough parking....................................................

                          Manager

                          7/21/2020

                          MAA Alamo Ranch
                          Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at ResidentCare@maac.com at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution.
                          Review Author Icon

                          Resident 791913

                          Verified Resident 2020

                          7/15/2020

                          The process was quick and easy. I was able to move in within a few days. The office staff kept in constant communication with me. The tour of the property was very thorough. Everything was explained clearly to me.

                            Manager

                            7/21/2020

                            MAA Alamo Ranch
                            Hello there, thank you for your kind words and this wonderful review! We hope you have a great day!
                            Review Author Icon

                            Resident 790852

                            Verified Resident 2020

                            7/13/2020

                            I really like the space that my apartment has. It is a great community to live in, the only problem is that I get noise complaints from leasing agents when I'm not even home. I love the very useful amenities throughout the neighborhood and the very nice neighbors.

                              Manager

                              7/15/2020

                              MAA Alamo Ranch
                              Hi, thank you so much for your positive comments about Alamo Ranch! Thank you so much again for your feedback! We hope you have a great day!
                              Review Author Icon

                              Resident 790842

                              Verified Resident 2020

                              7/13/2020

                              I love this place and I would recommend it to anyone!!! Hands down the best service! Danielle and Denise in the front office are amazing! I was a little bummed amenities were closed at first but as soon as things opened up they let us know right away! These ladies are extremely friendly and always make you feel right at home!

                                Manager

                                7/15/2020

                                MAA Alamo Ranch
                                Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                Review Author Icon

                                Resident 781134

                                Verified Resident 2018 - 2020

                                6/17/2020

                                I really love this community, all the people in the leasing office are very nice. The guys from maintenance are the best. My family and I fell really happy living here. Definitely I'll recommend to another people

                                  Manager

                                  6/25/2020

                                  MAA Alamo Ranch
                                  Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day!
                                  Review Author Icon

                                  Resident 781125

                                  Verified Resident 2019 - 2020

                                  6/17/2020

                                  I like it here at Alamo Ranch apartments. The staff is very knowledgeable And professional to residents. They help make the community clean for residents. This apartment complex is in a great area and can find what you need. I would recommend to a friend.

                                    Manager

                                    6/25/2020

                                    MAA Alamo Ranch
                                    Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
                                    Review Author Icon

                                    Resident 780925

                                    Verified Resident 2020

                                    6/29/2020

                                    So far it is outstanding very friendly place and the staff at the office really helpful especially when you going to move in and tell you what you need to do before you move in and how much you need to put down

                                      Manager

                                      6/25/2020

                                      MAA Alamo Ranch
                                      We appreciate your positive review about your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
                                      Review Author Icon

                                      Resident 645979

                                      Verified Resident 2019 - 2020

                                      3/23/2020

                                      Strongly advise against living on the ground floor if you like peace while in your home here. We have had problems with our upstairs neighbors being absurdly loud the entire time we have lived here. The office staff are all very kind and attentive, the pool is nice but does get crowded in the summers. They host family and community activities which is really fun. Another thing to beware of- make sure you don't leave packages outside for long. Or they tend to go missing. Overall it's been good to us, affordable, great location, just upstairs neighbors that drive us insane.

                                        Manager

                                        3/24/2020

                                        MAA Alamo Ranch
                                        Thank you for sharing your experience. We would like to connect with you to discuss your feedback further. Please reach out to us at ResidentCare@maac.com and allow 48 business hours for a response.
                                        Review Author Icon

                                        Resident 696748

                                        Verified Resident 2019 - 2020

                                        2/21/2020

                                        Very modern and well priced for its services. Almost too good to be true. Their may be some charges that you may not agree with but if you have a lot on your plate, these services may help alleviate some of the responsibilities for you more than ones. Located in a very new and friendly side of San Antonio.

                                          Manager

                                          2/22/2020

                                          MAA Alamo Ranch
                                          Thank you for taking the time to leave a review!
                                          Review Author Icon

                                          Resident 172064

                                          Verified Resident 2020

                                          6/19/2020

                                          We just moved in to the apartment June 2020 we had put in work orders for what we needed to be fixed. They came in and fixed a few of the issues told us they needed a specific tool to fix something then never came back. We still have a things that have yet to be fixed/replaced and it has been a month. They have yet to follow up with us with where they are at in this process.

                                            Manager

                                            7/23/2020

                                            MAA Alamo Ranch
                                            We appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.
                                            Review Author Icon

                                            Resident 762051

                                            Verified Resident 2019 - 2020

                                            2/18/2020

                                            The office staff is an absolute nightmare. They are not shy about letting you know that they are taking care of YOUR problems 30 minutes past their scheduled time and would like nothing more than to go home. As of the last email a few days ago, there were "over 340 maintenance requests" which means that like my apartment, stuff is falling apart. I have had issues with the dishwasher, mold, squeaking doors, loud neighbors. The walls are paper thin so not a lot of privacy. I can hear the pipes making a ton of noise anytime someone in my apartment runs any water. Tons of traffic coming in the front entrance to the property and the back gate leads to an increasingly busy road. The "granite" counter tops are fake and so is the "wood" covering the kitchen drawers and doors. Extremely expensive for what you get. Would definitely not recommend.

                                              Manager

                                              2/19/2020

                                              MAA Alamo Ranch
                                              Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com so we can better understand your situation. Please allow us 48 business hours to respond. Thank you!
                                              Review Author Icon

                                              Resident 625435

                                              Verified Resident 2019 - 2020

                                              2/5/2020

                                              Overall, I would recommend this property however, noise within neighboring apts and parked cars on weekends is a constant occurrence so take into consideration. Property gym and pool area are excellent.

                                                Manager

                                                2/6/2020

                                                MAA Alamo Ranch
                                                Thank you for sharing your experience. We would like to connect with you to discuss your feedback further. Please reach out to us at ResidentCare@maac.com and allow 48 business hours for a response.
                                                Review Author Icon

                                                Resident 762995

                                                Verified Resident 2020

                                                1/22/2020

                                                I just moved in this past weekend, and so far I am satisfied. The complex is clean, maintenance took care of my work order fast, and the neighborhood is super quiet. I am slowly becoming more comfortable at the complex and calling it home.

                                                  Manager

                                                  1/23/2020

                                                  MAA Alamo Ranch
                                                  Thank you for taking the time to leave a review!
                                                  Review Author Icon

                                                  Resident 731696

                                                  Verified Resident 2019

                                                  12/27/2019

                                                  It's a quiet and comfortable community. The staff have been wonderful. It's very safe and my family loves it there. Any problems I had with my apartment move in were fixed very quickly and I love how pet friendly it is.

                                                    Manager

                                                    12/29/2019

                                                    MAA Alamo Ranch
                                                    We're pleased to hear that you and your family feel comfortable and at home in our community. Thank you for your recognition of our team's excellent service and for sharing how much you enjoy our pet-friendly environment. We are grateful for your positive review!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Bluebonnet

                                                    1 Bed, 1 Bath | 553 sq. ft.

                                                    $1,013 - $1,943

                                                    6 Available Units

                                                    See Floor Plan Details

                                                    Agave

                                                    1 Bed, 1 Bath | 653 sq. ft.

                                                    $1,108 - $2,038

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Carolina

                                                    1 Bed, 1 Bath | 750 sq. ft.

                                                    $1,238 - $2,143

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.1

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.4

                                                    Neighborhood

                                                    4.7

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    21

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.19 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Reserved Parking Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                      More Info
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • ADA Accessible
                                                    • Additional Storage
                                                    • BBQ and Picnic Areas
                                                    • Business Center with Wi-Fi
                                                    • Cabana
                                                    • Coffee Bar
                                                    • Community Room with Wi-Fi
                                                    • Convenient to Shopping
                                                    • Courtyard
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Gated Community
                                                    • Grilling Area
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Courtesy Officer
                                                    • Outdoor Kitchen Area
                                                    • Package Acceptance
                                                    • Package Receiving Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pet Park
                                                    • Pet Wash Stations
                                                    • Pool
                                                    • Recycling Program
                                                    • Storage Space
                                                    • Valet Trash Service
                                                    • Volleyball Court
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Claim a prestigious address at MAA Alamo Ranch in San Antonio, TX. These stylish one-, two-, and three-bedroom apartment homes feature spacious floor plans, ceiling fans, and large closets. Select units include a garden tub, an in-unit washer/dryer, and an attached garage. Get a great workout in the 24-hour fitness center, spend quality time with your dog in the bark park, or relax next to the sparkling resort-style pool, all just out your front door. MAA Alamo Ranch is located in the prestigious and secluded Alamo Ranch neighborhood, just off W. Loop 1604. It's near Lackland AFB and just minutes from SeaWorld. The community is also served by the highly regarded Northside ISD.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 458 number of votes by renters, MAA Alamo Ranch is currently rated 4.3 out of 5 stars.
                                                    MAA Alamo Ranch is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    MAA Alamo Ranch is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    MAA Alamo Ranch is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    MAA Alamo Ranch is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    MAA Alamo Ranch is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    MAA Alamo Ranch is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.19 days to their community reviews in the past year.
                                                    MAA
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Lease now and save $250! Certain exclusions may apply.

                                                    July 2024

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                                                    Beds

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                                                    Baths

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                                                    MAA Alamo Ranch is a 553 - 1,021 sq. ft. apartment in San Antonio in zip code 78253. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,013 - $2,638. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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