Review History for Verified Resident 1130508

MAA Haven at Blanco


Updated Review

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Resident 1130508

Verified Resident 2023 - 2024

4/5/2024

There's always trash/litter laying around the complex. People are moving in who don't care what anything looks like. There was a full trash bag left in the grass by building 11 for more than two weeks before someone picked it up. the front office looks great, but that money should have been spent on fixing the ant problem as they are coming in through the walls NONSTOP and pest control doesn't stop them. The toilets are small and easily clog. This morning the toilet completely overflowed and there is water everywhere. The staff is great and friendly. I requested a specific parking spot after someone moved out and they give it someone else, I hope it was just a miscommunication. Just feel like there are bigger problems to address than the front office looking "nice" - because it was already nicer than the apartments. Maintenance comes in to fix something and I'm met with judgements about the way to place looks after reviewing cameras I have. Complaining about the ants does nothing as pest control has been in our place three times and the ants don't stop even after they are in. I also thought they were supposed to be here often, but not too sure what I'm paying for when the problem is daily.
    Manager

    4/6/2024

    MAA Haven at Blanco
    Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
    1 Previous Review

    Previous Review

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    Resident 1130508

    Verified ProspectVisited 2023

    4/11/2023

    I toured Haven at Blanco and loved the property. Everything is well-kept and the residents I spoke to seem happy where they are. Jennifer was a great tour guide, she listened to my concerns and was very helpful in finding the right floor plan. The pool is currently closed and reviews make it seem like it's been closed for a while, which I would find concerning as a resident. Even still, Haven at Blanco is top on my list because of the floor plan options, pricing, location and staff.
      Manager

      4/13/2023

      MAA Haven at Blanco
      Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Haven at Blanco. If you have any further questions, please give us a call. We're always happy to help!

      Review 4 out of 549

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