Maxwell Townhomes
#4,235 #43 #651

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Maxwell Townhomes

11146 Vance Jackson Road, San Antonio, TX 78230
(307 Reviews)
$945 - $1,931/mo
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Move-In Specials

$1,000 OFF IMMEDIATE MOVE INS!! *with approved credit and rental history! **Specials are subject to change without notice. Valid for new leases on select apa...

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Floor Plans & Pricing

1 Bedroom

A2 - Flat

1 Bed, 1 Bath | 653 sq. ft.

$945

3 Available Units

See Floor Plan Details

A1 - Townhome

1 Bed, 1 Bath | 619 sq. ft.

$945

2 Available Units

See Floor Plan Details

A3 - Flat

1 Bed, 1 Bath | 812 sq. ft.

$1,040

1 Available Unit

See Floor Plan Details

2 Bedrooms

B2 - Townhome

2 Beds, 1.5 Baths | 1,000 sq. ft.

$1,175

4 Available Units

See Floor Plan Details

B1 - Townhome

2 Beds, 1.5 Baths | 757 sq. ft.

$1,146

1 Available Unit

See Floor Plan Details

3 Bedrooms

C1 - Townhome

3 Beds, 2 Baths | 1,200 sq. ft.

$1,350 - $1,445

3 Available Units

See Floor Plan Details

C3 - Townhome

3 Beds, 2 Baths | 1,310 sq. ft.

$1,545 - $1,931

3 Available Units

See Floor Plan Details

C2 - Townhome

3 Beds, 2 Baths | 1,283 sq. ft.

$1,445 - $1,520

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

B-

Review Ratings

Noise

3.7

Grounds

3.0

Safety

3.0

Office Staff

2.9

Maintenance

2.5

Neighborhood

4.2

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

49

Manager’s Review Engagement

A+

Percentage of reviews responded to

97.96%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.78 days

View Community Timeline
View Community Timeline

Maxwell Townhomes Reviews

(282)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

bennyjanie@gmail.com

Resident 2016 - 2024

3/25/2024

This is so sad. I went to retrieve my package at mailroom. Walking on the brown leafs are very slipper an I take advantage when I can to use these spots design for people like me. Unfortunately no one in the office cares about handicap… See More >
Manager

3/28/2024

Maxwell Townhomes
Thanks for your input and for letting us know of the issue you had with leaves and how slippery they can be. This is important feedback that we take seriously, and we also invite you to reach out at maxwell@anterra.com to further discuss your concerns.

Updated Review

Review Author Icon

Resident 1129607

Verified Resident 2013 - 2024

3/10/2024

Very convenient and centralized place to live. Safe and near both a school and a fire station. Maintenance not very efficient and does not work with residents schedules but instead what is convenient for them. Too many dog feces around the property.

    Manager

    3/11/2024

    Maxwell Townhomes
    Thanks for your feedback and for letting us know that you've found the community to be a convenient place to reside. However, we would like to further discuss some of your concerns so that we can ensure we're providing you with the best possible experience. Kindly reach out at maxwell@anterra.com so that we can help!
    Review Author Icon

    Resident 1230875

    Verified Resident 2023 - 2024

    3/1/2024

    Very poor. Management never gets back to you about anything. Maintenance takes weeks to get to you & sometimes doesn't at all. This place is poorly kept up. I will definitely not be re-signing or re-ferring this place to anybody. All this place cares about… See More >
      Manager

      3/4/2024

      Maxwell Townhomes
      Thank you for your candid feedback. While we regret to learn that you've been disappointed in your experience and the service you've received, we'd like the chance to assist. Kindly reach out at maxwell@anterra.com and we'd be happy to discuss this feedback in greater detail and offer our help.
      Review Author Icon

      Resident 1225860

      Verified Resident 2024

      2/12/2024

      I don't have nothing to telling because every one knows about apartment life. At the recently I am telling you pls help residents problems. we are the peoples keep and develop run your business Thanks

        Manager

        2/13/2024

        Maxwell Townhomes
        Thanks for you for this review. Don't hesitate to reach out at maxwell@anterra.com if there's anything we can do to improve your experience!
        Review Author Icon

        Resident 1218775

        Verified Resident 2021 - 2024

        1/20/2024

        My family and I enjoy living here. The pet park is one of our favorite attractions. The gym is also a place we enjoy. We love the pool of course not during the winter but during the summer we enjoy it quite often!

          Manager

          1/22/2024

          Maxwell Townhomes
          Thank you for this input! It's nice to know that it's been a great place for your family to call home and that you love the community amenities. Thanks again for sharing and for your continued residency.
          Review Author Icon

          Resident 1214034

          Verified Resident 2023 - 2024

          1/4/2024

          Washer did not work when we moved in, we have been paying extra monthly for a washer and dryer. after 6 months we have not received an answer. Promised to fix it quickly but never did. Parking spaces do not have enough light. my car got… See More >
            Manager

            1/8/2024

            Maxwell Townhomes
            Thanks for bringing the issues you've experienced to our attention. We're sorry to hear of these frustrations and we'd like to assist. Kindly reach out at maxwell@anterra.com so that we can help!

            Updated Review

            Review Author Icon

            Resident 1169057

            Verified Resident 2023

            12/23/2023

            *** DO NOT MOVE HERE *** Work orders NEVER fixed "2nd work order opened with work order being closed & never fixed or call or email from Leasing Office. HVAV has NOT being working since October 2023. *** DO NOT MOVE HERE *** Unprofessional Staff,… See More >
              Manager

              12/27/2023

              Maxwell Townhomes
              Your feedback is disheartening, and we want to address your concerns right away. Please reach out to us at maxwell@anterra.com so we can connect further and go over next steps to improve your level of comfort and satisfaction. We hope to hear from you soon.

              Updated Review

              Review Author Icon

              Resident 1166975

              Verified Resident 2023

              12/23/2023

              Move-in experience was great at first. No real issues other than mostly cosmetic stuff on the inventory sheet, however, we've lived here 6 months now, and they've never been fixed. We now have a pest problem in our unit (unsure how) that hasn't been treated… See More >
                Manager

                12/26/2023

                Maxwell Townhomes
                We're saddened to hear about your disappointment and we'd love to connect further to address any and all concerns right away. Providing excellent service is of the utmost importance to us and we invite you to reach out to us at maxwell@anterra.com so we can learn more about what went wrong. We hope to hear from you soon.
                Review Author Icon

                Resident 1210617

                Verified Resident 2019 - 2023

                12/21/2023

                Oh everything is just super here. We've had a run-in with a guy who thought my apartment was his and he was trying to enter my building, and I've had my car broken into at least once, but other than that, and the fact that… See More >
                  Manager

                  12/22/2023

                  Maxwell Townhomes
                  Thank you for letting us know that you've had some issues within the community with your neighbors, community upkeep, and other aspects of your residency. Please don't hesitate to reach out at maxwell@anterra.com and we'd be glad to offer our help.
                  Review Author Icon

                  Resident 1209401

                  Verified Resident 2023

                  12/17/2023

                  The overall experience is horrible. You have to stay in an old apartment with extremely unprofessional maintenance team and aggressive manager. You will start to concern your safety when you need a basic maintenance. Fleeing is the only option.

                    Manager

                    12/19/2023

                    Maxwell Townhomes
                    Thanks for this review and for letting us know that you've been disappointed in your experience within the community and the service you've received. We'd like the chance to assist - please reach out at maxwell@anterra.com and we'd be glad to do so.
                    Review Author Icon

                    Resident 1205869

                    Verified Resident 2023

                    12/7/2023

                    The office staff is sweet and pleasant. I'm still on the fence about the maintenance staff and their organizational and communication skills. The community is quiet and nice. The amenities are good. My biggest complaint is all the speed bumps. Lol I know they're necessary,… See More >
                      Manager

                      12/7/2023

                      Maxwell Townhomes
                      Thanks for sharing that your experience has been positive overall! This is great feedback and we're happy to hear that our team has impressed you with their sweet demeanor. Your input is appreciated and we'll certainly take it seriously.

                      Updated Review

                      Review Author Icon

                      Resident 1131204

                      Verified Resident 2018 - 2023

                      12/4/2023

                      Staff is super nice, I havent been happy with the maintenance. Frequently neighbor changes so you never able to get to know them. The mailboxes are not safe. The entrance doors frequently breaks. Gym weights never renewed since 2020. Unleased dogs. Most street lights are… See More >
                        Manager

                        12/6/2023

                        Maxwell Townhomes
                        Thanks for sharing that our team has been friendly in your experience. However, we regret to hear that you've been unhappy with other aspects of your residency. We appreciate you sharing this feedback, but please reach out at maxwell@anterra.com and we'd be glad to offer our help.
                        Review Author Icon

                        Resident 1200017

                        Verified ProspectVisited 2023

                        11/16/2023

                        This community is fairly priced in comparison to cost of other high quality living spaces in the area. Beautiful community, and well kept apartments! Staff was welcoming and knowledgeable, it was obvious that they cared for the community.

                          Manager

                          11/16/2023

                          Maxwell Townhomes
                          Thanks for your input and for letting us know that you've found the community to be an excellent place to call home! We're happy you've found the environment to be picturesque and that the team has been helpful!
                          Review Author Icon

                          Resident 1199946

                          Verified ProspectVisited 2023

                          11/16/2023

                          Exelente complejo muy buena atenci?n comprometidos en ayudar a satisfacer tus necesidades buena comunicaci?n entre su agente inmobiliario y el arrendatario respecto a sus instalaciones en muy buen estado

                            Manager

                            11/16/2023

                            Maxwell Townhomes
                            ¡Gracias por compartir lo feliz que estás con tu experiencia! Nos alegra escuchar esto y nos alegra saber que ha recibido una comunicación maravillosa de nuestro equipo.
                            Review Author Icon

                            Resident 602793

                            Verified Resident 2023

                            11/12/2023

                            I'm having issues with my apartment. Spent most of my summer months without working AC. Finally was able to get someone to repair it, but it was nearly 3 months later. staff really needs to work on communicating with residents when maintenance practice has changed.

                              Manager

                              11/14/2023

                              Maxwell Townhomes
                              Thanks for your input and for letting us know of the issues you've experienced. Please don't hesitate to reach out at maxwell@anterra.com and we'd be happy to help with any and all concerns.

                              Updated Review

                              Review Author Icon

                              Resident 1142222

                              Verified Resident 2023

                              11/9/2023

                              I've never had ---- a bad experience with management/ maintenance in my history of renting!!! I've been basically begging y'all to fix my issues for the last 6 months!!! Nothing gets done OR ITS HALFASSED! I'm paying luxury prices when the place is not even worth… See More >
                                Manager

                                11/10/2023

                                Maxwell Townhomes
                                Oh no - we're sorry to learn of your frustrations and that you've experienced delayed service from our team. Please reach out at maxwell@anterra.com so that we can offer our help with any and all concerns. Your satisfaction matters!
                                Review Author Icon

                                Resident 1196686

                                Verified Resident 2023

                                11/6/2023

                                Older and outdated but still nice loft/townhome layouts. Price matches apartments. Overall a nice community with a fantastic staff. Traffic in the area is to be expected as its a busy area. Amazon lockers are also at this complex so no stolen packages!

                                  Manager

                                  11/6/2023

                                  Maxwell Townhomes
                                  Thanks for letting us know what you've loved about the community, such as the layout of your living space. Most of all, we are thrilled to know that our team has impressed you!
                                  Review Author Icon

                                  Resident 1196006

                                  Verified Resident 2023

                                  11/4/2023

                                  If it wasn't because I needed a 3 bedroom near my kids school asap. I would of not of rented here. My experience from the start was bad and no real or good communication between staff or to me. Ac stop working after 3 weeks.

                                  Manager

                                  11/7/2023

                                  Maxwell Townhomes
                                  Thanks for this feedback and for letting us know that you've been unhappy with your experience. Please reach out at maxwell@anterra.com so that we can offer our help and learn more about where improvements can be made.

                                  Updated Review

                                  Review Author Icon

                                  Resident 1157225

                                  Verified Resident 2020 - 2023

                                  11/4/2023

                                  It was good the first two years but this last year total disaster, water bills going up every month and the manager cannot tell me why we do not have a machine washing machine and we do not use the dishwasher but the water bill… See More >
                                    Manager

                                    11/6/2023

                                    Maxwell Townhomes
                                    Oh no - this is not the experience we want for our residents! Please reach out at maxwell@anterra.com so that we can offer our help with your concerns and elevate your experience back to what it once was.
                                    Review Author Icon

                                    Resident 1195851

                                    Verified Resident 2023

                                    11/3/2023

                                    Do not move in here!!!! They will lie to you or just straight-up ignore you. The property is beautiful, but not worth being treated like you don't matter by the office staff. They will let you suffer in over 90 degree heat in your apartment… See More >
                                      Manager

                                      11/7/2023

                                      Maxwell Townhomes
                                      We are so sorry to learn that you've received poor service from our team and that it's negatively impacted your experience. This does not align with the high standard of excellence we've set for the community. Please reach out at maxwell@anterra.com and we'd be glad to discuss this feedback in further detail.
                                      Review Author Icon

                                      Resident 1195787

                                      Verified Resident 2023

                                      11/3/2023

                                      DONT COME HERE, THERES TENSION IN THE MAIN OFFICE, YOU CAN FEEL IT, VERY UNPLEASANT. THEY CLOSE OUT WORK ORDERS THAT WERE NOT COMPLETED, ISSUES STILL ONGOING. OFFICE MANAGER CLAIMS THAT THEY WERE UNAWARE OF THE ISSUE BUT WERE TOLD NUMEROUS TIMES & WE ASKED… See More >
                                        Manager

                                        11/7/2023

                                        Maxwell Townhomes
                                        Thanks for this review and for taking the time to share that you've noticed some issues with the service you've received throughout your residency. Please reach out at maxwell@anterra.com and we'd be glad to help. Your satisfaction matters!
                                        Review Author Icon

                                        Resident 1195409

                                        Verified Resident 2023

                                        11/2/2023

                                        Very friendly and helpful in the front office Maintenance responded quickly when called about washer So far I enjoy the peaceful atmosphere Love the oak trees the complex is surrounded with all over the community

                                          Manager

                                          11/2/2023

                                          Maxwell Townhomes
                                          This is great to hear! Thanks for sharing how tranquil the community has been in your experience and that you love the beautiful nature surrounding the property! We love that part of the community, too!

                                          Updated Review

                                          Review Author Icon

                                          Resident 1105388

                                          Verified Resident 2022 - 2023

                                          8/19/2023

                                          My appointment is home. I feel safe and comfortable. I love coming to my apartment after a long days work. My experience at Maxwell townhomes as been excellent for my first appointment experience. It's quiet. I have nice neighbors. Everyone keeps to themselves but yet… See More >
                                            Manager

                                            8/21/2023

                                            Maxwell Townhomes
                                            Thanks for your review and for letting us know that you feel safe and content within the community! This is lovely to hear and we're happy to know that your experience has been nothing short of wonderful!

                                            Updated Review

                                            Review Author Icon

                                            Resident 1155831

                                            Verified Resident 2021 - 2023

                                            8/17/2023

                                            While it a great when we moved here in 2021, we are currently very unhappy with the level of service being provided. Despite the upgrades to the exterior of the property, the response regarding maintenance issues is underwhelming.

                                              Manager

                                              8/18/2023

                                              Maxwell Townhomes
                                              Thanks for this review and for sharing that you've noticed a decline in the community as of late. We're sorry to hear this as we want every resident to love their experience. Please reach out to us at maxwell@anterra.com so that we can learn more about what's going wrong and how we can help.
                                              Review Author Icon

                                              Resident 1169968

                                              Verified Resident 2021 - 2023

                                              8/14/2023

                                              This apartment complex is small and a bit older, but affordable. I would keep in mind that not all of the units have been maintained very well in the past but the current owners/managers are doing their best to make it worth while.

                                                Manager

                                                8/15/2023

                                                Maxwell Townhomes
                                                Thanks for your review and for sharing that you've had a good experience overall. It's nice to know that you've noticed recent improvements around the community!

                                                Features & Amenities

                                                Parking
                                                • Reserved Parking Available
                                                Pets
                                                • Dogs Allowed
                                                  Fee: $400. Rent: $35. Restrictions: Aggressive breeds restricted but not limited to Pit Bull, Rottweiler, German Shepherd, Staffordshire Terrier, Mastiff, Dalmatian, Husky, Malamute, Akita, Chow, Doberman, Great Dane, St Bernard, and Wolf-Hybrid. No Reptiles or Rodents.. Pet Limit: 2. Comments: One time non-refundable fee and pet rent is per animal. Dogs allowed. Cats allowed. Contact the property for details.
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                                                • Cats Allowed
                                                  Fee: $400. Rent: $35. Restrictions: Aggressive breeds restricted but not limited to Pit Bull, Rottweiler, German Shepherd, Staffordshire Terrier, Mastiff, Dalmatian, Husky, Malamute, Akita, Chow, Doberman, Great Dane, St Bernard, and Wolf-Hybrid. No Reptiles or Rodents.. Pet Limit: 2. Comments: One time non-refundable fee and pet rent is per animal. Dogs allowed. Cats allowed. Contact the property for details.
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                                                Other
                                                • Additional Storage
                                                • Balcony or Patio
                                                • Built-in Bookshelf and Dry Bar
                                                • Built-in Microwaves
                                                • Ceiling Fan
                                                • Clubhouse
                                                • Dog Park
                                                • Fitness Center
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • Online Payments and Maintenance Requests
                                                • Outdoor Kitchen Area
                                                • Playground
                                                • Premium Kitchen and Bathrooms
                                                • Private Fenced Yard
                                                • Sports Court
                                                • Two Resort Style Swimming Pool
                                                • Vaulted Ceilings
                                                • Walk In Closets
                                                • Wi-Fi Access
                                                • Woodburning Fireplace
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                                                Leasing

                                                There s so much to love about townhome living: the private entry, separation of living spaces, home office potential it s two stories of awesomeness. And at Maxwell Townhomes, our multimillion-dollar renovations bring all that awesomeness to one place with spacious townhomes that have been thoughtfully upgraded with new kitchens, premium appliances, eco-friendly flooring, and brushed nickel hardware and lighting.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 08:30 AM - 05:30 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                Anterra Management

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                                                Questions & Answers (0)

                                                Frequently Asked

                                                Based on 307 number of votes by renters, Maxwell Townhomes is currently rated 2.9 out of 5 stars.
                                                Maxwell Townhomes is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                Maxwell Townhomes is rated 2.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                Maxwell Townhomes is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                Maxwell Townhomes is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                Maxwell Townhomes is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                Maxwell Townhomes is rated 2.9/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                Managers have responded to 97.9592% of their community reviews in the past year.
                                                Managers have replied within 1.78 days to their community reviews in the past year.
                                                Anterra Management
                                                Dogs Allowed
                                                Fee: $400
                                                Rent: $35
                                                Restrictions: Aggressive breeds restricted but not limited to Pit Bull, Rottweiler, German Shepherd, Staffordshire Terrier, Mastiff, Dalmatian, Husky, Malamute, Akita, Chow, Doberman, Great Dane, St Bernard, and Wolf-Hybrid. No Reptiles or Rodents.
                                                Pet Limit: 2
                                                Comments: One time non-refundable fee and pet rent is per animal. Dogs allowed. Cats allowed. Contact the property for details.
                                                Cats Allowed
                                                Fee: $400
                                                Rent: $35
                                                Restrictions: Aggressive breeds restricted but not limited to Pit Bull, Rottweiler, German Shepherd, Staffordshire Terrier, Mastiff, Dalmatian, Husky, Malamute, Akita, Chow, Doberman, Great Dane, St Bernard, and Wolf-Hybrid. No Reptiles or Rodents.
                                                Pet Limit: 2
                                                Comments: One time non-refundable fee and pet rent is per animal. Dogs allowed. Cats allowed. Contact the property for details.
                                                1 Bed, 1 Bath
                                                2 Beds, 1.5 Baths
                                                3 Beds, 2 Baths
                                                $1,000 OFF IMMEDIATE MOVE INS!! *with approved credit and rental history! **Specials are subject to change without notice. Valid for new leases on select apartment homes, lease terms and with approved credit only. Contact us for more information.**

                                                Check Availability

                                                Maxwell Townhomes

                                                March 2024

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                                                Maxwell Townhomes is a 619 - 1,310 sq. ft. apartment in San Antonio in zip code 78230. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $945 - $1,931. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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