#20,720 #291 #3,503

What is epIQ?

Melia

3431 Oakdale Street, San Antonio, TX 78229
(241 Reviews)
$620 - $1,265/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

Sundance

1 Bed, 1 Bath | 720 sq. ft.

$790

3 Available Units

See Floor Plan Details

Sierra

1 Bed, 1 Bath | 600 sq. ft.

$620 - $710

1 Available Unit

See Floor Plan Details

2 Bedrooms

Windridge

2 Beds, 1 Bath | 879 sq. ft.

$760 - $840

3 Available Units

See Floor Plan Details

Luxor

2 Beds, 2.5 Baths | 1,174 sq. ft.

$895 - $915

3 Available Units

See Floor Plan Details

La Hacienda

2 Beds, 2 Baths | 1,000 sq. ft.

$810 - $930

2 Available Units

See Floor Plan Details

3 Bedrooms

Royal

3 Beds, 2 Baths | 1,304 sq. ft.

$1,165 - $1,265

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Melia Reviews

(237)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

prospective ā€¢ Visited 2023

3/27/2023

BS COMPANY

A mouse infestation in my apartment for months, Melia did ----. However, they have the audacity to place me into collections because of the mouse infestation and they didn't release me of my lease like they said they would. A really ----ed up group ofā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2022

    9/16/2022

    HORRIBLE CONDITIONS!

    It started on day 1; the apt wasn't cleaned before I moved in. I had no place to go with a U-Haul truck so I moved in. What a mistake! I had to clean up the mess myself in the apt before I could moveā€¦Ā See More >

      Updated Review

      Review Author Icon

      anonymous

      Resident ā€¢ 2019 - 2022

      7/22/2022

      Wouldnā€™t recommend to my enemy

      This place has been miserable! There are leaks all over the property making our water bill over $400 plus a month. We regularly do not have hot water in the winter. Bugs and roaches everywhere. We pay for pest control and Iā€™ve never seen anyoneā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2022

        7/5/2022

        They stole my money

        I paid them a portion of my rent and they are still charging me full rent. I have lived here 5 months no mail keys. My apartment got broken into. No ac, no stove, exposed wires. They don't answer the phone or respond to emailsā€¦Ā See More >
          Review Author Icon

          Glenda_T

          Resident ā€¢ 2017 - 2022

          3/26/2022

          Today is Saturday March 26th 2022 I went to the office at 4:30 to ask him about the water in our building the lady was sitting outside in her car I called several times to the office no answer when I went across the streetā€¦Ā See More >
            Review Author Icon

            richarduranga50@gmail.com

            Resident ā€¢ 2010 - 2021

            12/17/2021

            I HAVE BEEN HERE FOR 11 YRS/ I'M LOOKING FOR DIFFERENT APT COMPLEX/ IT'S NEVER BEEN THIS BAD LAST 3 WKS WE HAVE HAD ONLY 3 DAYS OF HOT WATER.... PLUMBING COMPANY IS NOT DOING IT'S JOB.... I HOPE THEY CHANGE COMPANIES/ NEW OWNER'S/ GVAā€¦Ā See More >
              Review Author Icon

              rcook6207@aol.com

              Resident ā€¢ 2020 - 2021

              5/5/2021

              The invoicing is terrible. There are many, many errors on the monthly statements. The web site clarifies NOTHING, despite the fact that residents are encouraged to use it. The staff does a poor job of answering questions. The staff does not answer the phone. Theā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2020 - 2021

                1/6/2021

                I believe everyone should be aware of our experience before considering moving into Melia apartments. We moved in November 20th, 2020 and it has been a nightmare since we moved in. Initially we "weren't allowed to see the apartment" until after we signed the leaseā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2018 - 2020

                  3/2/2020

                  I lived at Melia for just over a year. I've never had a more frustrating experience. Bug treatment fees are non-optional, but I had roaches in my apt. from day 1 to final move out. The public laundry was always broken, infested with bugs, andā€¦Ā See More >
                    Manager

                    3/13/2020

                    Melia
                    Hi, Cameron. We apologize if you've had a less than positive experience. Your living experience is important, and we want nothing more than to provide a comfortable and pleasant home for our residents. Your feedback and concerns are valued, and we'd be more than happy to discuss each item you referenced in more detail. Please feel free to come speak with us directly in our office or over the phone at (210) 361-5713. We have great confidence in our team and their ability to provide you with great service and hope that you will consider reaching out. - Melia Apartment Homes Management
                    Review Author Icon

                    Joanna_W

                    Resident ā€¢ 2019

                    12/8/2019

                    August 1, 2019 We moved in here August of 2017. We never had any problems except for the cabinets needed to be repaired, which they did the first month of our move in date. All of our problems started when this new management came inā€¦Ā See More >
                      Manager

                      12/10/2019

                      Melia
                      We want to apologize for any inconvenience you may have had. We are committed to our residents and their living experience, and value any issues brought to our attention. When you are able, please reach out to a team member and they will always do what they can to see that the issue is addressed. Thank you. - Melia Apartment Homes Management
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2019

                      10/9/2019

                      I see myself as a fair person when it comes to housing and apartment management because I used to work in one and I understand people make mistakes and also understand there are certain procedures to follow, etc. etc. BUT my experience at Melia Apartmentsā€¦Ā See More >
                        Manager

                        10/22/2019

                        Melia
                        We are sorry to see that your experience was not what we would have wanted it to be. We value you as a resident and the issues you bring to our attention. We never want our residents to feel ignored in any way, and we would like to speak with you about what we can do to ensure that you have greater confidence in our team to work with you. When you are able, please reach out to a team member in our office or over the phone at (210) 349-2726 and they will be sure to assist you. - Melia Apartment Homes Management
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2019

                        7/29/2019

                        The neighbors are relatively quiet. Half of the ones in my building are loud, emotional drunks, but I can live with that. The bigger option for the one bedroom floor plan has a nicely sized bedroom that's plenty large enough for a king sized bed,ā€¦Ā See More >
                          Manager

                          12/17/2019

                          Melia
                          We want to apologize for any inconvenience you may have had. It is very unsettling for us to see how unhappy you were and the issues you may have had to deal with. We are fully committed to providing our residents with the best possible living experience. Your feedback and concerns are valued, and we'd be more than happy to discuss each item you referenced in more detail. We have great confidence in our team and their ability to work with you and to make sure that your experience sees improvement. Please reach out to a team member either in our office or over the phone at (317) 816-1661. Thank you. - Melia Management
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2019

                          6/5/2019

                          This place is a nightmare; please trust the reviews when we say do not live here. The neighbors are cool, mostly working class families who keep to themselves. However, management is incompetent bordering on malicious, maintenance takes a month to fix basic issues and theā€¦Ā See More >
                            Review Author Icon

                            Resident 516657

                            Verified Resident ā€¢ 2018

                            7/21/2018

                            Space is adequate for on e bedroom unit. Appliances work and it's clean. It has pools, picnic areas and landscaping. Location is perfect for medical area and convenient to major highways. We like out apartment.

                              Manager

                              7/25/2018

                              Melia
                              Thank you for your review. We hope you continue to enjoy our convenient location.
                              Review Author Icon

                              Resident 510300

                              Verified Resident ā€¢ 2018

                              7/8/2018

                              Neighbors stay up at all times not considering anyone's work schedule. The office is nice but the neighbors are the worst. Pool is just always open and its always loud and just crowded. I honestly don't know why they still stay in there you cantā€¦Ā See More >
                                Manager

                                7/17/2018

                                Melia
                                Thank you for taking the time to share this feedback with us. Please report any excessive noise disturbances you experience and we will be happy to assist you.
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2018

                                6/27/2018

                                DO NOT MOVE HERE!!!! THEY HAVE ROACHES!!! THESE ROACHES WILL NOT GO AWAY. PEST CONTROL SPRAY AND MORE ROACHES COME!!! I KILLED 10 ROACHES THE SAME DAY THEY CAME AND SPRAYED MY APARTMENT. IT WILL START WITH JUST ONE ROACH THE LONGER YOU LIVE HEREā€¦Ā See More >
                                  Review Author Icon

                                  Resident 504313

                                  Verified Resident ā€¢ 2018

                                  6/23/2018

                                  My husband and I moved in last Friday, June 15, we loved it. The location is awesome and the neighborhood is friendly. We literally have everything like 5 to 10 minuets away. The leasing office associates are really helpful.

                                    Manager

                                    6/28/2018

                                    Melia
                                    Thank you for the feedback. We strive to provide excellent service here at Melia Apartment Homes.
                                    Review Author Icon

                                    Resident 499385

                                    Verified Resident ā€¢ 2017 - 2018

                                    6/12/2018

                                    It's convenient access to highways and shopping. Nice and professional office staff. Most things get solved pretty quickly and efficiently. Parking is conveniently close to my building and easily accessible.

                                      Manager

                                      6/19/2018

                                      Melia
                                      Thank you for your review. Please let us know if there is anything we may do to enhance your experience with us!
                                      Review Author Icon

                                      Armandog91

                                      Resident ā€¢ 2018 - 2019

                                      5/23/2018

                                      I just moved in to these apartments and I was the easiest transition ever. Amanda in the front office has been the most helpful person I have ever come across. The staff is nice, friendly and eager to help. This is the best apartment managementā€¦Ā See More >
                                        Manager

                                        5/28/2018

                                        Melia
                                        Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
                                        Review Author Icon

                                        anonymous

                                        prospective ā€¢ Visited 2018

                                        5/18/2018

                                        I had a excellent time looking at these apartments tatiyanna was really nice and well organized she knew Exactly what she was doing she was really kind to my daughter and I. I will definitely be coming back to rent.

                                          Manager

                                          5/28/2018

                                          Melia
                                          Thank you for the feedback. We strive to provide excellent service here at Melia Apartment Homes.
                                          Review Author Icon

                                          Resident 486807

                                          Verified Resident ā€¢ 2018

                                          5/11/2018

                                          *Office seems sub par - rushes and attentiveness is not great - not organized well and wont go out of their way to help you. *Covered parking is $25/mo with limited spaces. uncovered spaces are hard to find after 7pm, which may cause youā€¦Ā See More >
                                            Review Author Icon

                                            karenrdz01

                                            Resident ā€¢ 2017 - 2018

                                            4/3/2018

                                            these apartments are very clean and maintnanc e are always up to date my dog is happy there is dog post poop bags everiwer for my convinience the rent is b=negoshable i recomen these apartments and if anithing ask amanda for hel she will helpā€¦Ā See More >
                                              Manager

                                              4/5/2018

                                              Melia
                                              Thank you for your review. We hope that we continue to meet your expectations.
                                              Review Author Icon

                                              Resident 467571

                                              Verified Resident ā€¢ 2018

                                              6/20/2018

                                              So far, this is an ok apartment. There's been quite a few issues, which I don't think should even be issues, like, not being able to change location of your parking spot, or cancel the paid parking spot. Parking here is not very good. There's notā€¦Ā See More >
                                                Manager

                                                4/18/2018

                                                Melia
                                                We are disappointed to hear that you've had a negative experience with us but are glad you brought this to our attention. Please call our Community Manager directly at (210) 349-2726 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.
                                                Review Author Icon

                                                Samantha_R206

                                                Resident ā€¢ 2018

                                                3/20/2018

                                                I just moved to San Antonio alone. I found melia I thought it was super nice inside and out . So I had a situation with living and Amanda the lady that works in the front office was super helpful and is super awesome. Iā€¦Ā See More >
                                                  Manager

                                                  3/22/2018

                                                  Melia
                                                  Thank you for taking the time to share this feedback with us. We hope that we continue to meet your expectations.

                                                  Updated Review

                                                  Review Author Icon

                                                  Jazlyn_P

                                                  Resident ā€¢ 2017 - 2018

                                                  3/9/2018

                                                  Amanda and everyone are such a helpful and great people i love going in the office we never have any problems i love this place !!!!!!!! I recommend them to everyone they have great deals for what is offered i love the open layout andā€¦Ā See More >
                                                    Manager

                                                    3/16/2018

                                                    Melia
                                                    Thank you for the feedback. We strive to provide excellent service here at Melia Apartment Homes.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Concierge
                                                    • Fitness Center
                                                    • On-Site Management
                                                    • Pet Park
                                                    • Playground
                                                    • Pool
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Experience the best of apartment home living at Melia. Our beautiful community is situated in San Antonio, Texas, with easy access to I-410 and I-10. Our location near Balcones Heights places you just minutes from entertainment, dining, and shopping at Wonderland of the Americas Mall. Discover the exciting new lifestyle waiting for you at Melia. For Pricing and Availability please contact the office.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    United Apartment Group

                                                    D-
                                                    D-
                                                    Communities
                                                    149

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 241 number of votes by renters, Melia is currently rated 2.6 out of 5 stars.
                                                    Melia is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Melia is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Melia is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Melia is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Melia is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Melia is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    United Apartment Group
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Melia

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Melia is a 600 - 1,304 sq. ft. apartment in San Antonio in zip code 78229. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $620 - $1,265. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.