Review History for anonymous

Mission Hills Apartments


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anonymous

Resident 2014 - 2015

9/18/2015

I have lived in several apartment communities for over 10 years and I must say this is by far one of the WORST places I have lived. The units themselves are very nice. Very well laid out and since they are somewhat new, they are in pretty good condition. The walls seem pretty thin, but for me that is expected when living in any apartment community. The front office staff is a joke. The leasing agents are always changing. The manager and assistant seem like they have absolutely no idea what is going on when it comes to their property. I have talked to the assistant many times and she is always so rude to me. I can't figure out if it's just with me, or if that's just her personality. I never realized how much of a negative impact a horrible front office staff could have on your living experience until now. I found out that most of the residents have no idea what the valet trash schedule is (they don't tell you when you move in), so they leave their trash out all hours of the day, every day of the week. They also just put the bags outside their door meaning all the liquid runs out all over the concrete and leaves a disgusting stain. The property I lived at before would only allow you to put trash out during pick up hours and it had to be in the bin. They should really consider that at this property. This property is not very pet friendly. There is dog poop everywhere and very few pet stations to actually throw it away. It's pretty disgusting. You pay a large pet fee and deposit when you move in, PLUS pet rent so you would think they would be able to provide more pet stations. Maintenance requests take forever to be fixed! You have to constantly call and remind the office of the request. It's pathetic. In my opinion, a property is only as good as its staff. This property has potential to be great. It's in a great area and has pretty great views. The staff however makes it a horrible place to live. I definitely recommend anyone looking to live here to really consider all the reviews about this property before making a decision. I'm thankful that I only have a few more months to go before I can get out of this place!

    Review 32 out of 41

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    Mission Hills Apartments

    March 2024

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