Review History for anonymous

Mission Hills Apartments

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anonymous

Resident 2009 - 2020

5/26/2020

The new company asset living staff doesn't care about its community or the people who live here. They ignore complaints phone calls problems that persist and are very rude and condescending. Trash sits outside for days on end. There are no weekend services to fix anything and the phones are left on voice mail with no response to messages. Most unprofessional insanity living conditions to date.
Manager

5/27/2020

Mission Hills Apartments
Good afternoon, We do apologize if you have had difficulty with getting through on the phone lines as it has been extremely busy. If you would advise the staff through your resident portal of the area in which you have seen this debris we would be happy to remove it. The service techs work hard to keep the grounds clean and it is unsightly to have this as your view. We do promote only placing the trash outside of the doors during the scheduled pick up times and continue to keep all informed when it will not be such as for a holiday. Again we apologize for any inconvenience this may have caused and will continue to work hard to maintain a standard for all to appreciate. Mission Hills Staff

Review 4 out of 36

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Mission Hills Apartments

July 2021

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