Review History for anonymous

Mission Oaks


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anonymous

Resident 2014 - 2016

8/13/2016

My experience in a nutshell: __ At first everything was great. But it went sour in a hurry. __ Quickly I found that the WALLS ARE PAPER THIN. I mean, I can hear the couple behind my apartment wall talking! Also, if you live on the first floor you can hear every footstep from people above you- that is no exaggeration. Often you hear loud banging presumably from moving furniture or doing dishes. You also hear their vacuum cleaner above you and my upstairs neighbor loved to vacuum almost on a daily basis. TRY TO STUDY WITH THAT NOISE GOING ON! __ My BALCONY WAS COVERED IN MUD. I had the back luck on getting the apt at the bottom of an incline so my balcony was useless unless you wanted to get mud all over your shoes. I spent $200 on a nice patio set which later I had to sell since I had no use for it. __ PARKING! I was forced to get paid covered parking because well, there is not enough parking for everyone. STILL, often other cars took my spot. When I called it in they refused to help me. The answering service don't even have the number for the towing truck company! Its BEXAR TOWING- here is how I found out. One of those nights after getting home from school my paid for spot was taken. The answering service did not help me so I parked in the recommended parking by management during parking emergencies. Sure enough, MY CAR WAS TOWED!!!! The next day I spoke to management and they point blank DENIED they said it was ok to park there!! Her name was KATHY! COST OF TOWING EXPENSE: $350. __ MY AC WENT OUT EVERY SUMMER. WTF! AC goes out at least once a year. __ GARBAGE DISPOSAL was broken. They did do a nice job replacing it after the third time I called it in. __ THE SHOWER TUB LEAKS to the floor in the bathroom. This is more of a nuisance since you either leave the puddle of water on the floor which leaves permanent marks or mop it up every time you shower. __ TOILET DID NOT FLUSH PROPERLY. I must have called in the toilet 5+ times. Yes, they did attempt to fix it but they never fixed it properly. The pump and pipe installed in the toilet tank was too low which did not allow the tank to hold enough water. That means the water pipe inside the tank needed to be replaced for a taller one. They never replaced it. Imagine having to fill a pot or bucket with water whenever you used the toilet- yes, it sucks!! __ MANAGEMENT DOES NOT REPLY TO EMAILS. Don't waste your time sending emails. Same goes for property management company. Half the time there is nobody in the office during business because nobody wants to work there. Who could blame them. The only thing that I liked, at least in my building, people were nice and it was very family oriented. Rarely did I have to deal with any parties or loud neighbors. However, for the amount of money they charge, you can get a much better apartment elsewhere. Shop around and listen to the complaints in review sites like this one. JS

    Review 8 out of 84

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    Mission Oaks

    March 2024

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