Northgate Village Apartments

Northgate Village Apartments

(119 Reviews)
5700 N Knoll, San Antonio, TX 78240
$952 - $1,204/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

2 Bedrooms

2 Beds, 1 Bath

Not Available

2 Beds, 2 Baths

Not Available

Studio

Studio, 1 Bath

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D-

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(119)

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
  • Original Date
Avatar

Ryann_J

Resident 2020

9/16/2020

DO NOT MOVE HERE!!!! YOU WILL REGRET IT!!!! I have only lived here for a month a half and it's been the WORST. The amount of roaches in these apartments is HORRID. Roaches are everywhere!! and they are in the pantry next to all theSee More >
Avatar

opaperbillz

Resident 2018 - 2019

9/12/2019

This is the WORST management you can ask for! I have put in numerous work orders for repairs (broken window and no hot water) and they just come inside and take a look then mark those as completed! What a crime. I seriously hope noSee More >
Avatar

BCJ

Resident 2017 - 2018

4/16/2018

RUN!!!! 13 month lease: 12 months without working AC... The only reason it wasn't all 13 months is because we paid the rent for this month but moved out the month before. We finally got a new unit after writing a letter to the CorporateSee More >
Avatar

Alyssa_P

Resident 2017

12/6/2017

I've never written a review but then again I've never had such a horrible experience. First, the building I live in is infested with roaches. They're in every room. Once a week I feel clean and the more I move stuff to clean, the moreSee More >
Avatar

anonymous

prospectiveVisited 2017

6/22/2017

I recently went in to apply to live at the apartments and I am happy that I will not be living at the apartment Northgate Village. I saw that only 1 person in the office Julie does all the work while the other peopleSee More >
Avatar

chueysierra

Resident 2016

7/23/2016

I have lived here for a month now and am extremely happy with my decision to lease at Northgate Village. The friendly informed and helpful office staff ( specifically Lindsey Wagner) made the leasing process a pleasant experience. She continued to follow up with meSee More >
Manager

7/26/2016

Northgate Village Apartments
Thank you for the kind words! We try to make sure each and every one of our residents needs are addressed to the best of our ability. We hope you continue to be happy at Northgate Village. Courtney Frasier Northgate Village Property Manager
Avatar

meghanbump

Resident 2014 - 2016

6/21/2016

I'm a current resident and I love living here! Every one of the staff including maintenance are so nice and accommodating. They greet you by name every time you go into the office and I've always received a very prompt response to any phone callSee More >
Manager

6/21/2016

Northgate Village Apartments
Thank you so much for your kind review. We try very hard to give great customer service and I am so pleased that you are happy here. Thank you for your loyalty to Northgate Village! Sincerely, Courtney Frasier Nothgate Village Manager
Avatar

anonymous

Resident 2016

6/19/2016

Current resident and im totally dissatisfied with the maintenance staff. From the day i signed my lease to now my AC keeps going out and all they do is a temporary fix and its back hot. You have to fight with them to accomplish oneSee More >
Manager

6/21/2016

Northgate Village Apartments
I am sorry you are not satisfied with your apartment home. We try our best to give great customer service. Please reach out to me if you would like to discuss your issues. I am here Monday through Friday and my door is always open. Thank you! Sincerely, Courtney Frasier Northgate Village Manager
Avatar

anonymous

Resident 2014 - 2016

6/18/2016

I've lived here for two years now and I can't imagine leaving anytime soon! The girls in the office are so fantastic, they know most of their residents by name and greet everyone when they come in. Lindsay has been so helpful and nice sinceSee More >
Manager

6/21/2016

Northgate Village Apartments
Dear Anonymous, Thank you so much for such kind words and the positive ratings! We try to make sure and each and everyone of our residents feels comfortable in their home. Our resident satisfaction is our priority. We are very happy that you are enjoying your new home and our doors are always open should you ever need anything. Courtney Frasier Northgate Village Manager
Avatar

anonymous

Resident 2014 - 2016

5/10/2016

Looks like a gate is being built which seems like its the perfect time this complex is wonderful during the day really nothing to complain about but at night its a little diff. needs security or police patrol at night would feel much better rather thenSee More >
Manager

5/11/2016

Northgate Village Apartments
Good morning! Thank you for your review! We are happy about the gate as well! We have a courtesy officer who patrols the property late evening/early morning. We thank you for your continued loyalty to Northgate Village. Please don't hesitate to reach out to us with any questions or concerns. Thank you! -Northgate Management
Avatar

anonymous

Resident 2015 - 2016

5/7/2016

I actually liked Northgate Village before they changed the way they charge you for water. Its hard to believe my electricity charge for april was 31.65 but my water was double that. Just seems to me that i use my electricity a lot more thanSee More >
Manager

5/12/2016

Northgate Village Apartments
Good afternoon! I am so sorry to hear you are not happy with the change in the water billing! We appreciate your review and we thank you for your time here at Northgate Village!
Avatar

Valejenn77

Resident 2015 - 2016

4/5/2016

I moved to Northgate Village last year and am very happy here, that I have renewed my lease. I have not had any issues w/ the staff or maintenance, if I do need something repaired they are quick to get out mainetance to fix theSee More >
Manager

4/6/2016

Northgate Village Apartments
Thank you so much for your kind review. We do our best to make living here an enjoyable experience and we are so pleased you are happy. Thanks, again, for your continued loyalty to Northgate Village!
Avatar

havefaith123

Resident 2016

3/10/2016

Wow! I honestly can say I am extremely satisfied with my family's new place, wish I could give more stars some how.. first of all I have to commend to the two maintenence guys that just left I think eddy and dave? Sorry ifSee More >
Manager

3/11/2016

Northgate Village Apartments
Good morning! We are so pleased that you are happy and we hope to continue to provide great service to you and your wonderful family. Thank you so much for your kind review!
Avatar

anonymous

Resident 2016

2/5/2016

I have lived here for almost a year now and the complex itself is nice. The office staff could be a little more on top of things but nonetheless they are good. Maintenance since I've been here has been a little rocky, they have goneSee More >
Manager

2/5/2016

Northgate Village Apartments
Good afternoon! Thank you so much for your kind rating! We hope you will continue to stay with us. Every day is an opportunity to improve and we hope we can prove to you we care! Thank you!
Avatar

alyon83

Resident 2015 - 2016

1/7/2016

Office staff are exceptionally friendly and accommodating and always greet me by name. When my AC went out after business hours, maintenance had it up and running again within an hour of my call. Minor faucet drips and such have been addressed promptly as well. ISee More >
Manager

1/7/2016

Northgate Village Apartments
Thank you so much for your kind review! We try really hard to make our residents happy and we are so glad you are satisfied! We will definitely look into the additional pet stations! Thank you!
Avatar

izaakcastillo

Resident 2014 - 2016

1/5/2016

We have lived here for almost 2 years and Love it! The staff is friendly, maintenance is very quick to take care of any issues that pop up, the grounds and parking is good, the location is perfect for me and my family. I recommendSee More >
Manager

1/5/2016

Northgate Village Apartments
Thank you for your kind review! We try our best to make everyone happy and we are glad you have enjoyed living here. Thank you!
Avatar

barnett00

Resident 2015

12/29/2015

This is the third time I have lived in this community over the years. I keep coming back because my experience is good each and every time. The staff is kind and easy to work with. The renovations look amazing and the living space isSee More >
Manager

12/29/2015

Northgate Village Apartments
Thank you so much for your kind review! We try very hard to please our tenants and we are so glad you are happy here.
Avatar

Jador90

Resident 2015

11/24/2015

One of the best places to live in the area! Very convenient to major highways, very minimal traffic to get anywhere. Grocery and gas stations are just around the corner. Very affordable and the staff and crew are so sweet and helpful. Anytime I needSee More >
Manager

11/30/2015

Northgate Village Apartments
Thank you for your positive review! We try very hard to take care of our residents and we appreciate the positive feed back!
Avatar

anonymous

Resident 2015

9/6/2015

Moved in a couple of months ago and have had really great service from management and maintenance.

Manager

9/7/2015

Northgate Village Apartments
Thank you so much for your positive review! Our goal is to provide great customer service. Please don't hesitate to ask if there is anything we can assist you with!
Avatar

Zalenski01

Resident 2014 - 2015

8/11/2015

Do you enjoy having your hot water turned off without any notice? Do you enjoy having your complaints about loud neighbors dismissed by managment? If so feel free to ruin your life for a year and sign the lease. Are you a cat person? TheySee More >
Manager

8/12/2015

Northgate Village Apartments
Good afternoon. We are sorry to hear of your issues. Please feel free to stop by the office to discuss. Thank you!
Avatar

anonymous

Resident 2014 - 2015

6/22/2015

Let me start by saying the staff in the office were really nice for the most part however, this is probably the WORSE apartment I ever lived in. Here is a list of things we encountered while we lived at Northgate for a year: 1.See More >
Manager

8/26/2015

Northgate Village Apartments
We are sorry you didn't have an enjoyable experience. Please feel free to stop by the office to discuss your concerns. Thank you!
Avatar

Ajrodriguez009

prospectiveVisited 2015

3/25/2015

Amazing staff right off the bat! Very friendly and knowledgable! Answered all my questions and made it feel like a great environment. Within minutes of touring the neighborhood, I immediately knew I wanted to live here and sign a lease!

Manager

8/26/2015

Northgate Village Apartments
Thank you very much for your positive review! We try very hard to make everyone happy and I hope your apartment home continues to be enjoyable for you!
Avatar

rocioram

Resident 2015

3/20/2015

In the apartment we live in, we are really satisfied. We want to especially thank one of the staff members ,Julie, for the service that she has given us since the day we moved in. Thank you.to

Manager

8/26/2015

Northgate Village Apartments
Thank you so very much for your positive review! It really made our day! We hope your apartment home continues to be enjoyable for many years to come!
Avatar

[email protected]

prospectiveVisited 2015

3/20/2015

Very sweet and knowledgable staff that answered every question I had and made me feel comfortable. By the end of the tour I was sold on moving in

Avatar

anonymous

Resident 2014 - 2015

3/11/2015

I have lived at these apartments for about 6 months and have had nothing but an outstanding experience here! The property is very quiet and peaceful. The staff is always so friendly and responsive. Any questions or concerns I've ever had have been addressed rightSee More >
Manager

8/26/2015

Northgate Village Apartments
Thank you so very much for your positive review! We really appreciate you and hope that your apartment home brings you joy for many years to come!

Features & Amenities

Laundry
  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units
Pets
  • Dogs Allowed
    Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
    Less Info
    More Info
  • Cats Allowed
    Deposit: Required. Rent: Required
    Less Info
    More Info
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Questions & Answers (1)

Anonymous
Asked on: 03/19/2018
Q: What is security like?

Frequently Asked

What are noise levels like at Northgate Village Apartments?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Northgate Village Apartments?
The community is rated 1/5 stars, signifying no satisfaction on average.
How safe is Northgate Village Apartments?
The community is rated 1/5 stars, which is considered being not safe on average.
How satisfied are residents with the neighborhood
The community is rated 1/5 stars, signifying no satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.
What is the pet policy at Northgate Village Apartments?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 1 Bath
2 Beds, 2 Baths
Studio, 1 Bath

Check Availability

Northgate Village Apartments

August 2021

Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Beds

0

Baths

0

Northgate Village Apartments is an apartment in San Antonio in zip code 78240. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Balcones Heights, Leon Valley, Helotes, Converse, and Live Oak. 78240, 78229, 78230, 78249, and 78201 are nearby zips.