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  Verified Resident 208994
vrp · 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2016
In the first two weeks of living here my bike was stolen off of my patio, where it had been chained. There have been 3 shooting incidents. The man who lives above me moved to my building because his was broken into at the other end of the complex. The rent is amazing for the Sq ft but don't let that fool you. The parking is ridiculous and the spaces are small. You can not even walk on your tip toes without the person below you hearing it. I can hear everything my upstairs neighbor does as well as everything outside of my walls. I do not feel safe here.
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Oaks Of Northgate Manager

01/27/2016

Hello, this is Emily, the community manager at Oaks of Northgate. I am sorry to hear about some of the issues you encountered as a resident here and that you feel unsafe at our complex. I guarantee we value our residents above anything else in this community and want to make sure that you feel comfortable coming home. Addressing some of your concerns, we have recently hired a courtesy officer to patrol the property and keep an eye out for any suspicious behavior. I would like to talk to you about some of the issues you had so we can prevent them from happening to residents in the future. Please stop by the front office or give me a call at 210.690.8396 so we can talk about this in further detail. Thanks for taking the time to leave a review and making us aware of these issues. I hope to hear from you soon.

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