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Oaks Of Northgate

 
 
 
 
 
 

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  Verified Resident 44647
vrp · 2005 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/20/2016
As I am okay with my apartment, I have actually been thinking seriously about moving out. I have been here for some time now. Have had several managers. Our present manager is very knowledgeable, friendly and quick to fix things. I am not too fond of the leasing agent. Have asked for several work orders which she has not entered in system. I do not like that we now allow large dogs on property. Dog owners are not following our apartment rules. They let dogs walk without a leash and do not pick up poop. There are too many residents that don't following the trash pick up dates or times or what they leave for the crew to pick up. This used to be a pretty quiet complex with people who cared about the place they lived in. I do not feel that the management company cares about the quality of our residents. Other than this, all I can write is that the maintenance crew is still quick and good.
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Oaks Of Northgate Manager

01/27/2016

Hi this is Emily, the community manager. I'm happy to hear that you're happy with the service our maintenance staff provide - they take great pride in their work! I'm disappointed to hear, however, that you feel that some of your work orders haven't been addressed. Please drop by the office or give me a call on 210-690-8396 so that I can remedy that straight away and we can also discuss the other items your raise. Looking forward to talking with you. Thanks for taking the time to write a review - we take all feedback seriously and use it to make our community even more enjoyable and comfortable for our valued residents.

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Oaks Of Northgate

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