Review History for Verified Resident 920345

Overture Stone Oak Apartments


Updated Review

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Resident 920345

Verified Resident 2020 - 2022

12/29/2022

Overture is a nice apartment home. My only concern is that I believe screening applicants should be a little better. There are smokers that are now living here and they are not respecting the rules of a non smoking complex. Also there are many residents that are using medical equipment which is concerning since this is not assisted living.
    Manager

    12/30/2022

    Overture Stone Oak Apartments
    We appreciate your feedback. We are a smoke-free community, but smoking is allowed off the property in the designated areas. We always strive to provide top-quality service to everyone. Feel free to reach out to us if you need anything. Have a wonderful day.
    2 Previous Reviews

    Previous Review

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    Resident 920345

    Verified Resident 2020 - 2021

    10/8/2021

    Overture Stone Oak is really nice.Love my apartment and security however do not feel the residents pair well with 55 plus active and over life style. Unfortunately the amenities are wonderful unfortunately do not feel comfortable utilizing as some residents do not fit my active life style.I do appreciate the staff and maintenance and willing to except my feedback and help when needed in a timely manner.
      Manager

      10/18/2021

      Overture Stone Oak Apartments
      Reviews like this give us motivation and help us ensure we provide high-quality resident satisfaction! - Overture Team

      Previous Review

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      Resident 920345

      Verified Resident 2020 - 2021

      6/23/2021

      I believe Xavier is doing a great job. The hallways are cleared for the most part which was a major liability when hallways were filled with personal belongings.The patios are being supervised to control clutter on balconies. My only concern is that some residents with disabilities are renting on floors other than the first floor which is a liability as well. Dog parks need some attention and residents are not picking up after their pets? Floor/Rug by loading dock needs to be cleaned. Lots of stains and smell.
        Manager

        7/2/2021

        Overture Stone Oak Apartments
        Thank you for your kind review; we are happy to pass along your comments to the team here at Overture Stone Oak! Overture Team

        Review 13 out of 58

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