Review History for Rachel_B578

Plaza DeVille


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Rachel_B578

Resident 2018

4/5/2018

I’ve lived here about 3 years...and this place is the absolute worst! Management was great for the first year and then everyone was replaced except Dana and Christa which have been the only helpful ones still. Property manager is a jerk and tries to turn every problem around on you, it’s hilarious. No parking after 10pm so if you work late have fun walking 3 buildings down to your apartment. They seem to constantly be under contruction but nothing gets better. Due to the construction they are shutting water off once a week and give you the notice at the last possible minute, sometimes days in a row. Sometimes there’s no hot water. Maintenance does “annual maintenance checks” for preventative maintenance. They point out all the broken things or whatever and say they will put a work order in....lol they literally haven’t come back any of the years to repair. I work at nights sometimes and I get home to a notice saying they’re coming into my apartment AGAIN between 8-5. Of course every single time they come at 8am sharp and wake me up. I’m sorry I have my own apartment because I have my own life and work like a normal person. So why do I have to go off of your schedule? This just doesn’t feel like home whatsoever because they’re entering all the freaking time and don’t even fix anything!!! When moving in I noticed roaches and have had them every day since. They did a treatment plan and it ended with a bomb where I had to remove my pet for 24 hours I question if they even did it because it is SO BAD in there. Roaches on the walls, carpet, in the dishwasher is terrible. Pretty sure that have a giant colony in there. Raccoons climb through the ceilings somehow and you hear them fighting each other or just scratching. Like they must be pooping up there which is not healthy at all. We caught one with a trap and idk what the did with it but probably just let it go cause we had one back the next night. I literally see the raccoons just chillin in the roofs. There was a fire in my building and while my apartment wasn’t damaged besides smoke, the neighbors told us how harsh they were with them even though they had renters insurance. Finally the insurance forced them to get them another apartment. Since the fire a year ago, they have been doing constant construction at the apartments around me and the guys will play loud music and sing along at 8am. They mow the grass at the crack of dawn. The a/c has never kept the apartment cool in the summer. They have come to fix it so many times but I gave up because nothing they do helps. It will be 85 degrees in here barely by 1pm. Even though I blacked out all the windows it doesn’t help. I will say the apartment itself is nice and worth the price if it didn’t have roaches. After the fire and all this other stuff they raised our rent $100. They said property value went up even tho all the apartments around us were just damaged in a fire and no repairs or renovations were done in our apartment. After the fire the outside area was a mess for months. Debris everywhere, clothes from inside that apartment still strewn about on the lawn and they never moved it. Honestly clothes are still there buried under some dirt. They did foundation work saying it would help with roaches because they could cover all the holes but in doing that my whole apartment moved and the corners of my walls are torn from each other and they came looked at it and said they would be back...no return. The gym was open for like 5 months when I moved in and it was so lame. Hot in there, cramped, no tv or music. Only a treadmill and elliptical. They have a racquetball room in there that would be awesome to use but too bad cause they closed the gym after and it has been closed since. Clubhouse has not been open since I moved in. Looks like maintenance and the cleaning lady use it either as a hangout for them or storage cause they’re always in there. The pools are closed all the time and even when open are full of bugs. The other day they tried towing my car because it was in the way of moving this giant construction dumpster they were already taking up 4 spots with. I WAS IN A PARKING SPOT. Not my fault you left that thing there for weeks and now that you feel like you wanna move it and somehow I’m in the way. Good thing my neighbor was watching them and stopped them. They called me and said it needed to be moved but I was at work and carpooled to work. The lady was rude as hell and said “ooooooookay. Well one moment” real sarcastic. When she came back I said I would have moved it if you would inform tenants about anything ever in advance and asked if she wanted to pay me to go since I’d be leaving work. Lol so I moved it when I got home for the next day, a call is all it took HELLLOOOO. There’s just not enough I can say about this place. It’s the worst. I have never been late on rent and never cause any issues for them but they still treat you like trash. Also they have the complex split in two phases so there’s two apartments with the same number. Delivery is the worst here because they don’t understand how to navigate this backwards place. Always putting my packages at the other apartment and I have to get up and go swipe them. Might as well have picked it up from UPS myself!!! The newest guy at the front office has been there like 6 months and still doesn’t know anything. It’s pretty funny lol anything you ask him he just looks at the other worker and has them answer. Knows absolutely nothing lol

    Review 8 out of 113

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    Plaza DeVille

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