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Promontory Pointe Apartments

4114 Medical Dr, San Antonio, TX 78229
4114 Medical Dr, San Antonio, TX 78229

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Promontory Pointe Apartments

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (236 Reviews)

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Yaresi_Y • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/01/2020
This community has been nothing but incredible. From staff to property. Haven spoken to both the manager and multiple leasing consultants they have been so nice and accommodating. I love my new apartment! Super great location too. See More
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Resident 2014 - 2019
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Office Staff
07/18/2019
I've lived here for 5 years. Love my apt but management doesn't care about there residents. The office staff is new every few months. Grounds are ugly, pools are dirty along with fitness center. Park area is nice if people would pick up after there dogs.… See More
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Prospective Resident Visited 2019
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Noise
Maintenance
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Office Staff
01/19/2019
DO NOT... I repeat do not apply to these apartments. Applying to Preston Peak was the worst experience I have ever had with any housing facility. I am still, unfortunately, having to deal with the repercussions. After being required to pay $300 online upon applying, they… See More
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Allen_Y • Resident 2016 - 2017
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Noise
Maintenance
Neighborhood
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Grounds
Office Staff
10/05/2017
One of the worst apartments I have ever had the displeasure of dealing with. Loud noise coming from neighbors a/c unit for months. When they finally got around to fixing iir was quiet for two days. Then back and louder than ever. Maintenance stated nothing they… See More
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Yvonne2265 • Resident 2016 - 2017
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Noise
Maintenance
Neighborhood
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09/08/2017
I have lived here almost a year now and feel completely safe and I'm very happy with the staff. I will continue to recommend where I live to all my friends and family. See More
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Prospective Resident Visited 2017
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/23/2017
The management staff are guilty of tampering with the US Mail!! I've attempted to send a package to my God-Daughter who lives here twice. They staff has interfered with the delivery both times. The management staff are completely untrustworthy!!! See More
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jdrea21 • Resident 2016 - 2017
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Maintenance
Neighborhood
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02/22/2017
Very pretty to look at but very poorly maintained. Constant patch jobs but maintenance is pretty good in response time. I live on the first floor and have constant flooding, >10 times. Even multiple times in one day. Made countless complaints but all they do is… See More
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Resident 2016
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Maintenance
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Office Staff
11/16/2016
Please don't live here. The gates are constantly broken- they kept promising for months to fix them but literally within 2 days 2/3 gates were broken again. I don't know why they don't take it more seriously- cars get broken into all the time, there is… See More
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Resident 2013 - 2016
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11/12/2016
It is getting worse every day, I have lived for 3 years. I renewed my lease I am waiting for lease to get over See More
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SAapartmenthunting • Resident 2016
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Maintenance
Neighborhood
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Grounds
Office Staff
10/18/2016
I moved in within the last month and I could not have asked for a better experience. I recently moved from another apartment within a mile from Promontory Pointe and I couldn't be more satisfied with my decision to move. Compared to my last apartment, Promontory… See More
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JAY_1243 • Resident 2015 - 2016
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Maintenance
Neighborhood
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Grounds
Office Staff
05/25/2016
After the management changes, it is really getting worse. See More
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Prerna singh • Resident 2006 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/04/2016
I lived here since 2006 and absolutely love community. The new staff is very friendly and understanding. The new management changed a lot of things in this community...beautiful landscape and wonderful service. The only reason we moved that we bought a house...the staff treat you as… See More
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Resident 2015 - 2016
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Noise
Maintenance
Neighborhood
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Office Staff
02/22/2016
I've lived at this complex once before this time and it was okay but with the new management and updates this complex is amazing. The amenities are amazing and I absolutely love the new gym. See More
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Resident 2015 - 2016
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Maintenance
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Office Staff
01/26/2016
These apartments are horrible. DON'T let the makeover stuff fool you.. it's all about the looks. They are just trying to make it look pretty when really, they are just covering up the plumbing issues (apt flooding, toilets that have no flushing power you have to… See More
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Resident 2015 - 2016
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01/19/2016
I moved in one month and a half and I love the promontory apartments cuz they are very spacious See More
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Elicruz24 • Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/24/2015
Let me start from the beginning, I moved here as of August 14, 2015. I moved to this place because we loved the area and I love the apartment. We paid the fees to move into and to hold the apartment way over a month before.… See More
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danielmateo • Prospective Resident Visited 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/09/2015
Ive been having a hard time finding apartments that can provide great living spaces at an affordable rate. The management has been incredibly helpful with move in requests and making the proccess extremely easy. I knew i wanted to live here after my first visit! in… See More
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browneyedgal2015 • Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/05/2015
I moved in about a month ago and love my apartment. I have a new apartment basically. It has granite in the kitchen and vinyl in the whole thing! Maintenance is quick to come by whenever I call in for something. I also like the team… See More
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AOuazzani • Resident 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/22/2015
I have lived here for 3 years and up until the change in management, all good. Since the management change I have been in maintenance hell. I have had 2 months to fix a leak coming from an upstairs apartment that required me to catch water… See More
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Inttra • Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/03/2015
I give Promontory Pointe a 100% excellent review. From office staff to maintenance, all are great! The enhancements they are doing to the premises are wonderful. I'm very glad I chose PP as my home! See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/09/2015
My experience this weekend has been extremely difficult. It's August & its been very very hot in San Antonio Texas. It's Sunday @ 10:54 pm & we have no water. It's been like this all weekend. Very upset because no one returns EMERGENCY phone calls. This… See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/20/2015
I am embarrassed and ashamed to live at Promontory Pointe. The first day we moved in, roaches were everywhere and let me tell you, finding them floating in our kitchen sink was a warm welcoming. It wasn't clean and there was still old food left in… See More
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Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/17/2015
I used to like it here, however, there are issues which the new management chooses to ignore. The extreme makeover is just about looks. The ac units are so old, they break down every month. The previous mgmt had emergency maintenance but new mgmt doesn't. The… See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/27/2015
Noisy. Noisy. Noisy. I've only been here for a year. Ive already signed my notice to vacate. I suggest moving here when the "extreme makeover" is complete. I do work at night so yes I understand that during the day when I sleep it won't be… See More
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[email protected] • Resident 2011 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/11/2015
I have lived at Promontory Pointe for four years and used to love it here. Other than the atrocious parking there is a lot to do and it has been relatively well maintained. With the recent sale to the new owner everything has gone rapidly downhill.… See More
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 Updated Review
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Manager

 
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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,309

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,123

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,425

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,746

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (1)

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Can you hear your neighbors?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at Promontory Pointe Apartments?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Promontory Pointe Apartments?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Promontory Pointe Apartments?
The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

What is the pet policy at Promontory Pointe Apartments?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths


Promontory Pointe Apartments Gallery

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Promontory Pointe Apartments is an apartment in San Antonio in zip code 78229. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,123 - $1,746. Nearby cities include Balcones Heights, Leon Valley, Helotes, Converse, and Live Oak. 78201, 78240, 78240, 78201, and 78228 are nearby zip codes.

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Promontory Pointe Apartments

Provided by Property Management

Management Photos (17)

  • (Manager photo uploaded on 05/12/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 05/12/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 05/12/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 05/12/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 05/12/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 05/12/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 05/12/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 05/12/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 04/09/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 04/09/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 04/09/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 04/09/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 04/09/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 04/09/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 04/09/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 03/26/2009) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Manager photo uploaded on 03/26/2009) Image of Promontory Pointe Apartments in San Antonio, TX

Provided by Other Residents

Resident Photos (4)

  • (Resident photo uploaded on 02/22/2017) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Resident photo uploaded on 02/22/2017) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Resident photo uploaded on 02/22/2017) Image of Promontory Pointe Apartments in San Antonio, TX
  • (Resident photo uploaded on 02/22/2017) Image of Promontory Pointe Apartments in San Antonio, TX
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