Review History for emerald252

Richland


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emerald252

Resident 2016 - 2017

9/5/2017

I would highly recommend anyone considering to live here, to consider living somewhere else. The price and location is why I moved here but you get what you pay for. The fitness center isn't much and is smaller than a walk-in closet. The pool was always dirty and the hot tub never worked. The security gate only worked for 2 months I lived there. It seems that the management company was in process of changing so the current employees stopped caring all together. I thought once there is new management the staff would care but it seems they don't care much either. When I would call the main number, no one ever answered or would I get a return phone call. I would have to take time off from work hoping someone would be in the office. They would close early on Saturdays or wait until 9am to open even though their website states different hours. People use the back of the complex as a dump site and furniture has been sitting there for months. There are stray cats being fed by residents and when I went to complain, I was told they were aware yet did nothing about it. I asked for pest control several times but never had any notices that pest control visited my apartment. The office staff seemed inconvenienced by having residents in their office. Residents walk their pets without leases and never pick up after them. I consider myself to be very tolerant and understand that the management staff has to take care of the needs of so many residents. Each time I visited the office I always ran into other residents complaining about the office not being open or the lack of attentiveness. Do your homework before moving in.

    Review 1 out of 46

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    Richland

    March 2024

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