Review History for Sidney Franklin

Ridge at Southcross


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Sidney Franklin

Resident 2015 - 2018

1/21/2018

The apartment is absolutely trash. We've lived here 3 years. Close to 4. I can count easier the things I like about this awful place. 1. Rent isn't the worst. That's it. Definitely not worth the BS. But for your benefit I'll list all of the WORST (not everything, but the worst) about this horrid place. 1. There's a huge leak in our ceiling and the management always acts so confused when I call telling them it's still leaking. It started the first year we moved in and as we prepare to NEVER renew a lease again. It is STILL open and unrepaired. 2. The maintenance team is dumb as rocks. Their repairs are shoddy and they're shady. They got paint on one of my shelves and moved my microwave to cover it up. They're both rude and seem to have no idea what they're doing. 3.. They keep shining this turd of an apartment to give it curb appeal. But don't fall for it. The place is falling apart. And they refuse to make structural repairs that make this place almost scary to inhabit. Eg. Huge cracks in the walls/cracks in the window frame. 4. They give incentives for positive reviews so honestly, take the 5 star ratings with a grain of salt. We lost our swimming bracelet (what a crock of ---- btw) and they charge to replace it... Unless you leave a good review on their apartment! 5. They aren't as advertised. No ceiling fans, no patios or balconies, no w/d connections. 6. The neighbors are nasty and rude. Throw trash everywhere. You'd easily think this is section 8. Young children run around without supervision. Saw two same children LITERALLY playing INSIDE the dumpster. 7. The pool is disgusting most of the time. And if you tell management they'll just say Welp they cleaned it so Idk. Just go to the public pool. You get a free snack there at least. 8. There's only two dumpsters for 10 or buildings of people. It's really disgusting most days of the week. 9. There's two laundry rooms for the 10 buildings (maybe more? Not sure) It's open to the outside and constantly very very dirt and unkempt. They told me they had big plans to renovate it a year ago. Look what good that did. And not to mention none of the washers or dryers ever work. I've wasted so much money on that crap. 10. I hope you're still with me... Because this is the absolute worst thing about this apartment. The roach infestation will test your resolve and will power to your very core. I've literally sat up at night crying and hoping we'd have money to move out because roaches are in EVERYTHING we own. Not only did we need money to move and a down payment on a home. We needed money to replace nearly everything we had in the apartment! That's how disgusting the apartment is. I clean and bleach the counters every morning. And I promise you it's nothing within our control. There's cracks between the cabinets because like I said... The maintenance is absolute trash. If you moved here your daily routine will be smashing roaches between your other activities. Please please do not move here. Don't make the mistake I made and get stuck here for 4 years. Check reviews and BELIEVE the bad ones. Don't give any apartments the benefit of doubt. I did that and had no money to get out of here. God speed straight the ---- out of here.
    1 Previous Review

    Previous Review

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    Resident 250437

    Verified Resident 2015 - 2016

    7/2/2016

    Me, my husband and my son have live in these apartments for one and a half years. We've very satisfied with our experience. The management is amazing. They're very considerate and responsive. The apartments are clean and maintained regularly. I would recommend these apartments to anyone.

      Review 5 out of 46

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      Ridge at Southcross

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