River House Apartments
#4,951 #53 #758

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River House Apartments

122 Roy Smith Street, San Antonio, TX 78215
(75 Reviews)
$1,253 - $4,205/mo

Move-In Specials

Dive into Summer! Live up to 1 month free!**Some restrictions apply. See leasing professional for details

River House Apartments Reviews

(62)

4.3 rating

See Details

75 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1244101

Verified Resident 2024

4/14/2024

The first month has been wonderful. Everyone is quite friendly and the atmosphere is great. There's an incredible amount of activities within walking distance from the apartments and the river walk is literally in our backyard:)

    Manager

    4/17/2024

    River House Apartments
    We're honored by your review! Feedback like this helps us stay motivated to give you the best possible experience - every single time. Thank again for the awesome feedback! Hope you have a great day.
    Review Author Icon

    Resident 1235932

    Verified Resident 2023 - 2024

    3/18/2024

    I ?? RiverHouse apartments! Unique units here, staff is professional and reliable. I never have problems or have heard of anyone having problems here. The walls must be thick or maybe I just have quiet neighbors because I never hear anything, So that is nice. It’s safe and in a convenient and fun location.

      Manager

      3/19/2024

      River House Apartments
      Hello Verified Resident 1235932 - thanks so much for the feedback. Your input matters! Thanks again for taking some time to about your visit to River House Apartments. Be well!
      Review Author Icon

      Resident 1232551

      Verified Resident 2023 - 2024

      3/7/2024

      Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok Ok

        Manager

        3/10/2024

        River House Apartments
        Hello Verified Resident 1232551 - thanks so much for the feedback. Your input matters! We sincerely thank you for the positive review.
        Review Author Icon

        Resident 1226102

        Verified Resident 2023 - 2024

        2/13/2024

        Good location, poor management.......... Good location, poor management.......... Good location, poor management.......... Good location, poor management.......... Good location, poor management.......... Good location, poor management..........

          Manager

          2/27/2024

          River House Apartments
          Verified Resident 1226102 - I'm so sorry to hear your experience didn't meet your expectations (or our standards). We want to make it right! If you're willing to give us another chance, please get in touch at riverhousemgr@greystar.com and our community manager will work with you personally.

          Updated Review

          Review Author Icon

          Resident 875914

          Verified Resident 2020 - 2024

          1/31/2024

          Overall my experience has been great. I never have any issues with noise I just hope that I can possibly find a bigger apartment before my lease is up. I love my studio but I would like to upgrade in this coming year. I am thankful for all the nice staff here they are always helpful and professional.

            Manager

            2/27/2024

            River House Apartments
            Verified Resident 875914, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!

            Updated Review

            Review Author Icon

            Resident 832705

            Verified Resident 2020 - 2024

            1/21/2024

            Best place I’ve ever lived. Met some of my best friends here. We all miss JD but the new team is great! The location itself is a game changer. If I could change one thing I’d like a physical access fob to garages. New system glitches and I get stuck sometimes.

              Manager

              2/27/2024

              River House Apartments
              So good to hear from you! Thanks for letting us know. We just want you to know, that JD is now the community manager for River House.

              Updated Review

              Review Author Icon

              Resident 838567

              Verified Resident 2019 - 2023

              11/11/2023

              Staff members are professional and friendly. However the garage is dirty with trash and elevator floor is ripped up with no signs of repair. Also there’s only one EV charging station so people have to sharing one amongst over 10 EVs. Put in multiple requests for more chargers for months with no words. Also the staff do not respond to emails so you have to go to the front office in person to get voice concerns.

                Manager

                11/29/2023

                River House Apartments
                Thank you for your feedback. Our EV charging station currently has two chargers and we are looking into getting more throughout the property. I apologize if we have missed any important correspondence from you and we will do better in the future!
                Review Author Icon

                Resident 1193807

                Verified Resident 2023

                10/28/2023

                So far I love the atmosphere and community, no problems that I was not able to resolve myself. I plan to live here for quite awhile, and renew my lease when the time is up to renew. The area feels safe and lots of things to do.

                  Manager

                  11/29/2023

                  River House Apartments
                  Thank you for your feedback! We love having you here!

                  Updated Review

                  Review Author Icon

                  Resident 789430

                  Verified Resident 2019 - 2023

                  9/20/2023

                  Great location, great community of neighbors that are now family. Poor management and poor communication. Takes forever to fix anything with poor communication. Definitely has gone down over the past 5 years.

                    Manager

                    10/3/2023

                    River House Apartments
                    I'm so sorry to hear about your experience declining here, but would love a chance to fix it! Please email any concerns to RiverHouseMgr@greystar.com so I may further assist! -Amanda, River House Community Manager
                    Review Author Icon

                    Resident 1177404

                    Verified Resident 2022 - 2023

                    9/6/2023

                    Every week one or all of the elevators aren’t working. The walls are concrete but I can still hear my neighbors. Parking garage is connected to the building so it take an additional 10 minutes to get to your apartment.

                      Manager

                      10/3/2023

                      River House Apartments
                      Thank you for your feedback. I'm so sorry to hear about your experience declining here, but would love a chance to fix it! Please email any concerns to RiverHouseMgr@greystar.com so I may further assist! -Amanda, River House Community Manager
                      Review Author Icon

                      Resident 1175823

                      Verified Resident 2022 - 2023

                      9/1/2023

                      The community has been great and well kept. The front office people are very helpful and willing to do whatever you ask of them. The maintenance department normally gets back to me right away. This is a great place to live

                        Manager

                        10/3/2023

                        River House Apartments
                        Thank you! We love you and love your feedback! Thanks for being such a great part of our River House Community!
                        Review Author Icon

                        Resident 1174017

                        Verified Resident 2023

                        8/26/2023

                        Great location and amenities and a sense of real community has been created by the River House staff. A very walkable location to the Pearl, Downtown and many other restaurants and places of interest to include the Art museum.

                          Manager

                          10/3/2023

                          River House Apartments
                          Thank you for your feedback! We love having you here!
                          Review Author Icon

                          Resident 1122571

                          Verified Resident 2023

                          3/17/2023

                          The staff here are great - super friendly and willing to help out. A front desk staff even helped me move my couch upstairs. The property is kept up well and has a great package storage system and amenities.

                            Manager

                            3/21/2023

                            River House Apartments
                            Verified Resident 1122571, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care! Kindly, The River House Team
                            Review Author Icon

                            Resident 1101165

                            Verified Resident 2022

                            1/9/2023

                            I love it here! Wouldn’t change the experience for the world. The holiday lights and events was something i won’t forget. And i don’t have any concerns for my unit or community. I feel safe and incredibly grateful to be here.

                              Manager

                              1/12/2023

                              River House Apartments
                              Hi Verified Resident 1101165, thank you so much for your positive comments about River House Apartments! We are always more than happy to assist you if anything else comes up. Take care! Kindly, River House Team
                              Review Author Icon

                              Resident 1095266

                              Verified Resident 2018 - 2022

                              12/17/2022

                              I would not recommend anyone live at River House. Security is terrible and apartments are outdated and have multiple maintenance issues. Office staff is unresponsive and fails to move to any real solution

                                Manager

                                12/20/2022

                                River House Apartments
                                Hi Verified Resident 1095266, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (210) 227-5888 so we can work towards a resolution. We look forward to hearing from you. Kindly, The River House Team
                                Review Author Icon

                                anonymous

                                Resident 2018 - 2022

                                12/16/2022

                                Live somewhere else

                                I would not recommend anyone live at River House. Security is terrible, multiple vehicles stolen from private garage and management has done nothing to date to enhance security. Apartments are outdated and have multiple maintenance issues, in the few years I've lived here pipes have burst multiple times and flooded apartments. My AC went out and took WEEKS to repair. There's a lot better managed and newer apartments in the area now that you can choose from

                                  Manager

                                  12/20/2022

                                  River House Apartments
                                  We are disappointed to learn of your experience here at River House Apartments, but will take this opportunity to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (210) 227-5888. We look forward to hearing from you. Kindly, The River House Team
                                  Review Author Icon

                                  Resident 1094958

                                  Verified Resident 2022

                                  12/16/2022

                                  Nice community and staff, very helpful and friendly environment. The only issue is the noise from the street where it can be an issue for people with difficult falling asleep. It would be nice to have sound proof windows. Thank you very much!

                                    Manager

                                    12/20/2022

                                    River House Apartments
                                    Hi Verified Resident 1094958, thank you so much for your positive comments about River House Apartments! We are always more than happy to assist you if anything else comes up. Take care! Kindly, The River House Team
                                    Review Author Icon

                                    Resident 1084145

                                    Verified Resident 2022

                                    11/11/2022

                                    Riverhouse Apartments delineate a lifestyle of a 5 star luxury hotel with idyllic Riverwalk facade, Culinary Dining, and Cultural Art Exhibitions. Never worry about finding parking or a hotel for any one of San Antonio’s seasonal festivities.

                                      Manager

                                      11/15/2022

                                      River House Apartments
                                      Thank you for sharing your positive experience!
                                      Review Author Icon

                                      Resident 1068291

                                      Verified Resident 2022

                                      9/21/2022

                                      I can honestly say, after living here for 6 weeks, I love my River House home far more than any other location I have ever lived - not an understatement. I viewed 7 properties and nothing came close to River House when incorporating the value of location, rent rate, amenities, and the staff's smiles.

                                        Manager

                                        10/10/2022

                                        River House Apartments
                                        Thank you for your kind words and this wonderful review!
                                        Review Author Icon

                                        Resident 1067887

                                        Verified Resident 2022

                                        9/20/2022

                                        I love it here. The location is great and the noise is limited even though there are many things around it’s a great community as well. Staff is helpful and always ready. Appliances and maintenance are up to code. I have loved my short time here!

                                          Manager

                                          10/10/2022

                                          River House Apartments
                                          We appreciate your positive review about River House! If you ever need anything, please feel free to give us a call or stop by. Have an awesome day!
                                          Review Author Icon

                                          Resident 1057236

                                          Verified Resident 2022

                                          8/22/2022

                                          Absolutely love it here! This is the perfect location downtown and on the Riverwalk. Great staff and the apartment is beautiful with great amenities. Highly recommend Riverhouse to anyone considering downtown living.

                                            Manager

                                            9/3/2022

                                            River House Apartments
                                            We appreciate you taking the time to leave us this feedback!

                                            Updated Review

                                            Review Author Icon

                                            Resident 629871

                                            Verified Resident 2020 - 2022

                                            8/17/2022

                                            We have enjoyed our time at RiverHouse for the past 2+ years. Really can't beat the location, which is very close to the most popular social spots in downtown San Antonio. The Pearl is a eight minute walk and Elsewhere is just a hundred+ yards away.

                                              Manager

                                              9/3/2022

                                              River House Apartments
                                              We really appreciate your feedback!
                                              Review Author Icon

                                              Resident 1036408

                                              Verified Resident 2022

                                              6/16/2022

                                              The front staff is AMAZING. Could not ask for a better crew..very community involved with everyone. I wish I have known about these apartments sooner. If they say something they will take care of it and you

                                                Manager

                                                6/18/2022

                                                River House Apartments
                                                Your wonderful feedback and rating mean a lot to us!

                                                Updated Review

                                                Review Author Icon

                                                Resident 959127

                                                Verified Resident 2021 - 2022

                                                6/9/2022

                                                My husband and I have enjoyed our nine month stay here at River House apartments. We especially enjoy our balcony facing the riverwalk. The business center, fitness room, pool, terrace, etc are all nice amenities.

                                                  Manager

                                                  6/29/2022

                                                  River House Apartments
                                                  Thank you for your kind words and this wonderful review!
                                                  Review Author Icon

                                                  Resident 1023165

                                                  Verified Resident 2020 - 2022

                                                  5/7/2022

                                                  Love the community, staff and location! The only thing I feel needs improvement is the cleanliness of the stair well. Dogs poop in there and some residents do not pick up after and sometimes people spill drinks and drop food and do not pick up after themselves, so it smells. I know it’s not the office issue but should still b cleaned.

                                                    Manager

                                                    5/12/2022

                                                    River House Apartments
                                                    Hello, we appreciate you taking the time to leave us this feedback. If you ever notice anything that needs attention please do not hesitate to reach out. We're always happy to help!

                                                    Floor Plans & Pricing

                                                    Studio

                                                    E1

                                                    Studio, 1 Bath | 527 sq. ft.

                                                    $1,253

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    A1

                                                    1 Bed, 1 Bath | 696 - 744 sq. ft.

                                                    $1,555

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 730 sq. ft.

                                                    $1,666

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    4.1

                                                    Safety

                                                    4.2

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    3.9

                                                    Neighborhood

                                                    4.5

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    12

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    20.42 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $400 ~ 800. Rent: $30. Restrictions: There is a 2 pet limit. A $400 Non Refundable Fee per pet (Under 80 lbs.). Pet rent is $15 per pet. Please contact Leasing office for additional details.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Fee: $400 ~ 800. Rent: $30. Restrictions: There is a 2 pet limit. A $400 Non Refundable Fee per pet (Under 80 lbs.). Pet rent is $15 per pet. Please contact Leasing office for additional details.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24 Hour Access to Package Locker
                                                    • Community Kitchen and Resident Social Space
                                                    • Controlled Access and Bike Storage
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Infinity Edge Pool with Beach Entry
                                                    • Outdoor Pergola with River Views
                                                    • River Walk Access
                                                    • Roof-top Terrace with Downtown and River Views
                                                    • Storage Space
                                                    • Wi-Fi in Common Areas
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                                                    Leasing

                                                    Currently our office is open for virtual tours. Please schedule yours today! The River House is currently offering new, urban apartments for rent on the Museum Reach of the San Antonio River. These downtown San Antonio apartments are the only property located on the river, offering the ultimate address.The River House Apartments offer spacious living with all the finest finishes and features you deserve. Hang out on our fourth floor terrace overlooking the San Antonio River and downtown the perfect spot to meet with your neighbors, enjoy some time in the sun, or take in the wonderful views of the San Antonio River. Bring a meal up to our separate dining terrace. It s a comfortable space for smaller get-togethers, but with the same amazing convenience and views of the larger terrace. The infinity-edge pool includes a beach entry and tanning deck with plenty of room to enjoy a nice swim. Host a party or gather with friends and neighbors in our wonderful clubhouse with its own commercial kitchen and big-screen television. Your pets will also be able to enjoy themselves with a fenced-in, off-leash dog park available on the grounds. After a busy day, take some time for yourself in the state-of-the-art fitness center, which features PreCor cardio equipment to keep you active.Call or email to schedule a personalized tour of these sophisticated apartments today.
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                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3423

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 75 number of votes by renters, River House Apartments is currently rated 4.3 out of 5 stars.
                                                    River House Apartments is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    River House Apartments is rated 3.9/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    River House Apartments is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    River House Apartments is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    River House Apartments is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    River House Apartments is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 20.42 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Fee: $400 ~ 800
                                                    Rent: $30
                                                    Restrictions: There is a 2 pet limit. A $400 Non Refundable Fee per pet (Under 80 lbs.). Pet rent is $15 per pet. Please contact Leasing office for additional details.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $400 ~ 800
                                                    Rent: $30
                                                    Restrictions: There is a 2 pet limit. A $400 Non Refundable Fee per pet (Under 80 lbs.). Pet rent is $15 per pet. Please contact Leasing office for additional details.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 3 Baths
                                                    Studio, 1 Bath
                                                    Dive into Summer! Live up to 1 month free!**Some restrictions apply. See leasing professional for details

                                                    Contact Property

                                                    June 2024

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                                                    River House Apartments is a 527 - 1,465 sq. ft. apartment in San Antonio in zip code 78215. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,253. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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