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Royal Palms

16100 Henderson Pass, San Antonio, TX 78232
16100 Henderson Pass, San Antonio, TX 78232

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Royal Palms

16100 Henderson Pass

San Antonio, TX 78232

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (138 Reviews)

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[email protected] • Prospective Resident Visited 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/18/2021
I visited the property last week to check it out and Nikki sold me on living here. I went to 3 other properties in the area and none of them treated me with respect and the patience that I received at Royal Palms. I have issues… See More
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Royal Palms Manager

01/21/2021

We deeply appreciate your kind words for Nikki and our wonderful community! We strive to provide outstanding service at all times, so it means a lot to know we made a positive difference for you. Thank you for making a home with us, and please let us know if we can be of any assistance as you move and get settled!

Avanaacken • Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/28/2020
DO NOT MOVE HERE!!!! The staff here is horrible, they don't get anything done. I have had a broken shower since January and they still haven't fixed it. They brought maintenance to come and "fix" it, they stated they needed to order the part and it's… See More
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Royal Palms Manager

09/19/2020

Avanaacken, we are disheartened to read your feedback, which certainly does not reflect our typically high standards. We apologize for any inconvenience related to your shower and would like an opportunity to address your comments at the earliest. Please contact us at EMAIL so we can take action to rectify this situation. Thank you for your review.

Myranda_C • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/30/2020
My husband and I moved in last year, into the same unit my in laws had previously been renting. Since February there have been issues of leaks and mold through the apartment, which was ignored by staff until last month when I went into anaphylactic shock… See More
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Royal Palms Manager

08/06/2020

Hi Myranda, we appreciate your review. Our team works diligently to ensure a clean living environment for our residents, and we are disappointed to hear this has not been your experience. We appreciate when residents alert us to areas that may need attention, and we apologize that your situation has not been resolved to your satisfaction. As we look into your feedback, please reach out to our regional team at [email protected] so we can take the appropriate steps forward.

Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/28/2019
I love this apartment community. Everyone is very friendly. And the property is beautiful. Maintenance is very prompt and through when you have an issue, even though I've only had one issue of a leaky dishwasher. They didn't even fix it, they replaced it with a… See More
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Royal Palms Manager

03/05/2019

Thank you for sharing your awesome experience with our maintenance team! It's great to know you love it here.

Former Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/30/2018
I am a former resident and since I've left, I realized how much I really enjoyed living at this community. My current lease is soon-to-expire and I am going to reapply at Costa Del Sol! The management is amazing as well as the maintenance staff. I… See More
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Royal Palms Manager

11/02/2018

Hi there, wow! We are so happy to hear this news! We have missed you as our resident and are excited to welcome you back! Thank you for the kudos about our team. If there is anything you need when you move back in, please don't hesitate to contact us. Thanks so much for coming back and see you soon!

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/30/2018
Costa Del Sol has met every need of mine, if I ever have a problem or question they respond quickly and make sure I am well taken care of at all times. The neighborhood is quiet and clean and all my surrounding neighbors are extremely friendly!… See More
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Royal Palms Manager

11/02/2018

Hi there, we are delighted that you are so happy with our community and find it to be quiet, clean and friendly. Thank you for sharing your experience with our team. Glad to know they are providing exceptional service. If there is anything we can ever do for you, please let us know. Thank you for your review!

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/18/2018
I really love living here, it's very quite & in a very good area, the girls at the office are so nice & helpful , the property is very clean & well taken care of. The only thing is it's very hard to get parking sometimes… See More
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Royal Palms Manager

10/22/2018

Thank you for singing our praises! We're happy that you're pleased with the upkeep of our community. If we can ever be of service, feel free to call or stop by the office.

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/09/2018
I love Costa del Sol apartments. Excellent management and no complaint about maintenance. Great location and very convenient appliances like washer and dryer make life easier. This is the best apartment in the area. I am very happy here. See More
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Royal Palms Manager

03/24/2017

Thank you for your kind review. Please let us know if there is anything we may do for you. Stacy Nelson - Community Director.

Amccann1983 • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/21/2017
Great place to live! The management and maintenance team are amazing. They are all so helpful and friendly. I've never had a problem and have been here almost 2 years. Perfect location! The only thing i'd like to see taken care of is the landscaping between… See More
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Royal Palms Manager

03/24/2017

Thank you for your kind review. Please let us know if there is anything we may do for you. Stacy Nelson - Community Director.

Jreimers46 • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/21/2017
Office staff was nice and helpful. I like the big bedrooms and closets makes it feel more roomy. Maintenance however did not do a good job on fixing this place up between renters. See More
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Royal Palms Manager

08/21/2017

Thank you for your kind review. Please let me know if there is anything we may do for you. You may also contact me directly at [email protected] Stacy Nelson - Community Director.

Heather_K195 • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/16/2017
So far I've been very pleased. Management has been very friendly and helpful, any problems got fixed by maintenance right away. I haven't seen anything to raise red flags for me. See More
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Royal Palms Manager

08/21/2017

Thank you for your kind review. Please let me know if there is anything we may do for you. You may also contact me directly at [email protected] Stacy Nelson - Community Director.

SkyeFox911 • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/05/2017
Great property, I love living here. The apartment is fair in price for this side of town and is located in a great area. Blanca, at the Leasing office has been so SO helpful and nice. I had multiple little requests being as I'm pretty much… See More
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Royal Palms Manager

07/05/2017

Thank you for your kind words and review. Please let me know if there is anything we may do for you. Stacy Nelson - Community Director.

 anonymousvrp 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/16/2017
Staff is very friendly, maintenance is always quick to fix issues, the grounds are always kept nice, quiet community, it definitely feels like home! See More
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Royal Palms Manager

05/19/2017

Thank you for your kind review. Please let me know if there is anything we may do for you. Stacy Nelson - Community Director.

eclarkmx • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/13/2017
The office staff are polite, responsive as are the maintenance crew. See More
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Royal Palms Manager

03/24/2017

Thank you for your kind review. Please let us know if there is anything we may do for you. Stacy Nelson - Community Director.

Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/31/2016
I love living here. The grounds are well kept and the complex is very quiet and peaceful. The staff here are extremely kind and have gone above and beyond in their efforts to help me when I have needed assistance! I have recommended Costa Del Sol… See More
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Royal Palms Manager

03/24/2017

Thank you for your kind review. Please let us know if there is anything we may do for you. Stacy Nelson - Community Director.

Jfriel • Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/30/2016
I've been here almost three years now and I can say that I'm fairly happy. We've had some mishaps here and there but for the most part they were resolved. 4/5 for a few reasons...parking can be horrendous depending on your location, I say that because… See More
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Royal Palms Manager

03/24/2017

Thank you for your kind review. Please let us know if there is anything we may do for you. Stacy Nelson - Community Director.

 Verified Resident 13972vrp 2012 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/07/2015
I love living here. The staff is like family. They always see how I am doing. The other tenants are so friendly and nice to hang out with. This is my first apartment since I was 19 . The staff made the transition very easy for… See More
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Royal Palms Manager

01/07/2015

Our residents are just like family to us too! We love having you here! Don't ever hesitate to call if you need anything at all! Kristi Community Director

311bluesun • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/11/2016
20 years of renting apartments in Austin and San Antonio--Costa del Sol is BY FAR the worst, most unprofessional, uncaring, thoughtless, fraudulent bunch of folks I've ever run into. Today was the final straw. I had been asking for a year to have my bathtub resurfaced… See More
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Royal Palms Manager

06/16/2016

Hello, We are diligently working towards a resolution to your requests. Sharon C. Mooney - Community Director

Sarah Luise • Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/11/2016
Office staff is friendly and helpful, maintenance will fix any issues in a timely manner. I really like the location in North/Central San Antonio. See More
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Royal Palms Manager

04/12/2016

Great to see we are taking care of you and thank you for the review and recommendation. We are here for you, let us know when we may be of assistance. Sharon C. Mooney - Community Director

Resident 2013 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/21/2016
The grounds are immaculate and the apts are beautiful. I've lived here for two years and have been very pleased. The rent is reasonable....cheaper than its competitors! See More
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 [email protected] 124192vrp 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/17/2016
I have been living at the Costa del sol apartments for a full year now and so far everything has been great !! Management is super nice and always there to help when we're in a rut. I value Costa del sol because it just feels… See More
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Royal Palms Manager

03/17/2016

Hi Alexis, we are so glad you continue to call Costa del Sol home. Thank you for the great review and recommendation. Please let me know if there is anything you need. I will make sure to tell the team to keep up the great work! Sharon C. Mooney - Community Director

 Verified Resident 7953vrp 2009 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/18/2015
Originally chose this property because of aesthetics, and cleanliness. Have rented in Florida, New Jersey and Amsterdam, this property is excellent for location, friendly professional staff and the availability of public transportation should one choose same. See More
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Royal Palms Manager

11/14/2014

Thank you for the kind words about our team! Next time you see one of us around, be sure to give us a high five! We are so glad you have stayed with us for the past 6 years! We hope to have you here for years to come! Please be sure to join us for our Thanksgiving feast next week! Kristi Mc Guinness Community Director Costa Del Sol

Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/09/2016
The office staff is friendly & helpful. I have been here for almost 2 years & they have made some improvements with the maintamce staff. I am hoping to see some updating with the apartments. It's a great location, close by the elementary school, grocery store,… See More
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Royal Palms Manager

03/09/2016

Great to hear we are taking good care of you. We appreciate your recommendation as well. Please let us know when you need something in the future. We love to hear comments and suggestions on how to improve our community. Sharon C. Mooney - Community Director

 Verified Resident 212229vrp 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/20/2016
Love the schools! Love the area! Nice community! Been here almost three years! Maintance is awesome! The Appliances need to be updating some of the apartments. love blanka she so nice and gets things done! People need to clean up after their dogs. Maintance tries to… See More
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Royal Palms Manager

01/21/2016

Whohoo! Great to hear from you and for your recommendation. We appreciate your loyalty and if there is anything we may do for you please let us know. I will make sure to let Blanca know to keep up the great job! Sharon C. Mooney - Community Director

 Verified Resident 155313vrp 2008 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/21/2015
I've been living at Costa Del Sol going on almost eight years and I'm so pleased with the office staff as well as the maintenance team!! All my service requests have always been taken care of in a timely manner. The staff is very friendly and… See More
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Royal Palms Manager

12/28/2015

Thank you! I will make sure to give the Costa Team a high five for a job well done! Please let us know if there is anything we may do for you in the future. Sharon C. Mooney - Community Director

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • In-home Washer and Dryer

General

  • 24/7 Online Resident Services
  • American Landmark 360 Resident Program
  • Balcony or Patio
  • Built-in Microwaves
  • Built-in Wet Bar
  • Business Center
  • Clubhouse
  • Controlled Access
  • Courtyard with Grilling Area
  • Excellent School District
  • Fitness Center
  • Hardwood Flooring
  • Kitchen Pantries
  • Phase II Coming Soon
  • Pool
  • Stainless Steel Appliances
  • Storage Space
  • USB Outlets
  • Volleyball Court
  • Wi-Fi in Community Areas
  • Woodburning Fireplace

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $870

  • SQ. FT.

    561

  • Available
    Avail.

    7 Units

  • Model

    A1

  • Price
    Price

    $895

  • SQ. FT.

    651

  • Available
    Avail.

    4 Units

  • Model

    A2

  • Price
    Price

    $910

  • SQ. FT.

    671

  • Available
    Avail.

    5 Units

  • Model

    A3

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,175

  • SQ. FT.

    971

  • Available
    Avail.

    2 Units

  • Model

    B1

  • Price
    Price

    $1,185

  • SQ. FT.

    992

  • Available
    Avail.

    N/A

  • Model

    B2

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
American Landmark
VIEW 92 COMMUNITIES

Situated on Henderson Pass in San Antonio, Texas, Royal Palms Apartments is a 244-unit community offering one and two bedroom apartment homes for rent. Our Mediterranean style affords an exclusive design with lush landscaping, palm trees and decorative exteriors. Interiors at Royal Palms feature recent renovations including cherry wood cabinetry, brushed nickel fixtures, rich hardwood style flooring, in-home washer and dryers and so much more! Take advantage of easy access to the Randolph Airforce Base, Fort Sam Houston, Fiesta Texas, the River Walk and the Alamo. Residents enjoy our premium amenities featuring a clubhouse with business center, fitness center with cardio and strength training equipment, covered parking and a refreshing swimming pool with lounge seating. Call or apply online today to reserve your new home at Royal Palms.

Office Hours

  • Sunday: Closed
  • Monday - Friday: 08:30 AM - 05:30 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Royal Palms?
The community is rated 4.7/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Royal Palms?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Royal Palms?
The community is rated 2.7/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 20.67 days to their community reviews in the past year.

Who manages Royal Palms?
American Landmark

What is the pet policy at Royal Palms?
No pet policy available

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths


Royal Palms Gallery

Manager Uploaded Photos
Floor Plans
Resident Uploaded Photos

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Royal Palms is a 561 - 992 sqft apartment in San Antonio in zip code 78232. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $870 - $1,185. Nearby cities include Balcones Heights, Leon Valley, Helotes, Converse, and Live Oak. 78259, 78257, 78258, 78247, and 78248 are nearby zip codes.

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Royal Palms

Provided by Property Management

Management Photos (19)

  • (Manager photo uploaded on 06/04/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 06/04/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 06/04/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 06/04/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 06/04/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 06/04/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 06/04/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 06/04/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 06/04/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 06/04/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 06/04/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 06/04/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 06/04/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 06/04/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 04/20/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 04/20/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 04/20/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 04/20/2020) Image of Royal Palms in San Antonio, TX
  • (Manager photo uploaded on 04/20/2020) Image of Royal Palms in San Antonio, TX

Provided by Other Residents

Resident Photos (7)

  • (Resident photo uploaded on 07/26/2010) Image of Royal Palms in San Antonio, TX
  • (Resident photo uploaded on 06/25/2009) Image of Royal Palms in San Antonio, TX
  • (Resident photo uploaded on 09/05/2007) Image of Royal Palms in San Antonio, TX
  • (Resident photo uploaded on 09/05/2007) Image of Royal Palms in San Antonio, TX
  • (Resident photo uploaded on 09/05/2007) Image of Royal Palms in San Antonio, TX
  • (Resident photo uploaded on 06/10/2016) Image of Royal Palms in San Antonio, TX
  • (Resident photo uploaded on 06/30/2020) Image of Royal Palms in San Antonio, TX
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