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Verified Resident 837156
vrp · 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/28/2020
Online application process was easy and fast. No in person visits is a huge mistake. Apartment complex is extremely dirty and there are bee hives and possible rodents. Staircases and doorways need to be power washed ASAP to remove stains and spider webs along with large spiders. Apartment was not ready at move in. Missing light bulbs, light fixtures, wall outlets. Balcony is worrisome; wood is breaking down and balcony is starting to lean. Not leveled at all. Appliances in kitchen also lean forward and are not leveled. Large water stains attempted to be covered up with white paint on ceiling.
Sedona Canyon Manager
11/02/2020
Verified Resident 837156, your satisfaction is our top priority, and we appreciate your honest feedback. Our leasing office is open for in person touring at this time. We have a schedule for pressure washing, and your building is one of the next buildings in the rotation scheduled for pressure washing. At your earliest convenience, please provide us a complete list of any repairs needed in the apartment so that we are able to get them taken care of for you. If there are any concerns that have not been addressed, please contact the community manager, Kari Mulhern, directly at 210.653.1094. Thanks again for taking the time to leave us this information about your recent visit. Take care! Sedona Canyon Management Team
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