Review History for anonymous

Songbird Apartments


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anonymous

Resident 2013 - 2015

10/5/2015

I don't know where to begin. While the apartment is at an ideal location, the management and maintenance staff make this place a bit unbearable. The turn over rate for management is phenomenal. The tenant never knows who is managing the place, which can be a liability. Considering the price of rent, then making the tenants buy insurance and pay for covered parking, I expected a much better experience, especially since the apartment is in the Medical Center. I've been complaining about the dirty carpet (even though I was told they would clean carpet, the carpet has yet to be cleaned (18 months)), the non working stove, mold, dog feces everywhere, and the fire extinguisher which has yet to be replaced. The outside lamps have yet to be fixed. And again, we are under new management. Once my lease is up, I am moving. Would not recommend to anyone. I have no more patience for a business that does not appreciate my business.
    Manager

    10/5/2015

    Songbird Apartments
    Thank you for taking the time to review Songbird Apartments. Your input - and the feedback from all of our residents - is vitally important to us and we always strive to provide quality services. We acknowledge we've experienced higher than normal changes in staff recently, and are very sorry to hear about your negative experiences at our community. Our property manager would love the opportunity to address your concerns in detail - please contact us at 210.340.8969 so we can work to make things right and address any ongoing concerns you might have. Thanks, Songbird Staff

    Review 19 out of 82

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    Songbird Apartments

    March 2024

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