We have rented apartments in other states and never had a great experience. In San Antonio, we chose to rent from private owners and live in neighborhood houses instead. This turned out to be even worse - we moved 3 times in 3 years and had major issues with terrible landlords. We finally looked into apartments again and found Sunset Ridge through a colleague recommendation.
Sunset Ridge has been fantastic so far (we've been here for 9 mos. now). Eleni and Hannah in the front office made a wonderful first impression with the tour and have been extremely responsive to all emails, calls, questions, and requests after we moved in. The facilities are excellent - we use the pool and gym nearly every day. The grounds are beautiful, full of parks, trees, and people walking around. It's safe and quiet and we really appreciate having covered parking. Maintenance requests and rent payments can be done in a nicely designed online portal and the maintenance folks (very nice) are always out within a day or two to make repairs. That was quite impressive to us after our past struggles with landlords.
The apartments are newly renovated, with washer & dryer included. The original wood floors are beautiful and the vintage elements were left in (like phone nook, laundry hamper, radiator-turned-magazine rack). The closets are large and the kitchens are fantastic - full of natural light, tile floors, granite counters, and brand new appliances. The mail is delivered right to the building and packages are brought to your front door -- how rare is that in an apartment?! The convenience also a huge plus for us. We can easily walk to CVS, an emergency clinic, a gas station, Natural Grocers, a home hardware store, a post box, and tons of restaurants in maybe 5 minutes max. All the convenience of Broadway and Austin Hwy, too.
I would recommend it (and have)!