SYNC at Arden Park
#2,296 #26 #284

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SYNC at Arden Park

8638 Huebner Road, San Antonio, TX 78240
(2310 Reviews & Surveys)
$1,138 - $1,980/mo

Reviews

(316)

4.4 rating

See Details

367 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 794996

Verified Resident 2020 - 2024

5/28/2024

we had an overall good is quite safe. The maintenance requests are handled promptly when possible. We did have leakage issue in one of the bathrooms, which took almost a week or two to be completely resolved. Other than that, there have been minor issues, and they have been taken care of.

    Manager

    5/28/2024

    SYNC at Arden Park
    Thank you for sharing your experience. It's great to hear that you find our response to maintenance requests prompt. We acknowledge the delay in resolving the leakage issue and appreciate your patience during that time. We're committed to addressing all concerns promptly to ensure a comfortable living environment.
    Review Author Icon

    Resident 1244892

    Verified Resident 2024

    4/16/2024

    Good communication with the leasing agents. The process was fairly easy and I appreciate the effective work of the staff. The times that I came before moving in, the gate was broken and it seemed like it was easy access for people who don't live in the complex to get in and through.

      Manager

      4/16/2024

      SYNC at Arden Park
      Thank you for your positive feedback regarding our leasing team and the overall ease of the leasing process. We greatly appreciate your kind words about our team’s effectiveness. Regarding your concern about the broken gate, we apologize for any inconvenience this may have caused. Rest assured, we are actively addressing this issue to prevent unauthorized access to the community. We value your feedback and are committed to providing a comfortable and enjoyable living experience for all residents. If you have any further concerns or suggestions, please don't hesitate to reach out to our Community Manager directly at pm.ardenpark@syncre.com. We're here to assist you in any way we can. Thank you for choosing to be a part of our community.
      Review Author Icon

      Resident 1237334

      Verified ProspectVisited 2024

      3/22/2024

      I only toured the apartments but from what I saw it was very nice. The rooms were big, the lighting was nice, and the location felt safe. The natural lighting was nice but I do wish the window in the living was a little bit bigger.

        Manager

        3/22/2024

        SYNC at Arden Park
        Thank you for sharing your impressions from your visit. It's wonderful to hear that you found our spaces to be spacious and well-lit. Your feedback about the window size is noted and appreciated. We're always looking for ways to enhance our community. Thanks again for considering us!
        Review Author Icon

        Resident 1229439

        Verified ProspectVisited 2024

        2/25/2024

        It's a really nice community and in a very good spot. My only thing is pricing. It is a little bit out of our budget but I can see why it's a bit pricy for the amount of space there is. I also liked it because it's pretty convenient of where the location is at. Not too far from stores

          Manager

          2/25/2024

          SYNC at Arden Park
          Thank you so much for sharing your thoughts on our community. We're glad you find our location convenient. Your feedback on pricing is appreciated, and we're committed to aligning value with cost. We value your perspective and continuously work to enhance the resident experience. If you have specific suggestions, feel free to reach out. Thanks for being part of SYNC, and we look forward to serving you better in the future.

          Updated Review

          Review Author Icon

          Resident 1137707

          Verified Resident 2023

          12/29/2023

          Lovely staff! Beautiful apartments and friendly neighborhood. Very family oriented apartments. I love it. Nice gym and common area. Great place to stay at. Many stores nearby so you don't have to travel far

            Manager

            1/2/2024

            SYNC at Arden Park
            Thank you for sharing your positive experience! We're delighted to hear that you appreciate our lovely staff, beautiful apartments, and the family-friendly atmosphere. We strive to create a comfortable and convenient living environment. If you ever have more feedback or suggestions, feel free to let us know. We're here to make your stay enjoyable.
            Review Author Icon

            Resident 1208955

            Verified Resident 2023

            12/15/2023

            Our time in this apartment has been marked by comfort, convenience, and a sense of home. I highly recommend it to anyone seeking a well-rounded living experience. Nice property management and maintenance team. Sync Arden Park Apartments boasts a vibrant community with standout features like a spacious swimming pool and convenient lifts. The large pool adds a refreshing touch to the community, providing residents with a great recreational space.

              Manager

              12/18/2023

              SYNC at Arden Park
              We're thrilled to hear that you're enjoying your experience at SYNC at Arden Park! Our team is delighted to have you as part of our community. If there's anything you need or if you have suggestions to make your stay even better, feel free to let us know. We're here to ensure your time with us is nothing short of fantastic!
              Review Author Icon

              Resident 800855

              Verified Resident 2020 - 2023

              11/14/2023

              I've lived here at Sync at Arden Park for 3 and a half years and have had a great experience in my time here! To my knowledge, there has only been one management change since I've lived here. Maintenance requests are done quickly and the office staff is always super friendly and helpful when things are needed. The property is also very well-kept and the pool is maintained even in off-season months. The only complaint I could give (which isn't reflective of the office staff) is that there are often families and young children using the parking lot like a park in the evening. People zoom through the parking lot at times and it's worrisome for the children. I've lived in a lot of apartment complexes in the city and Sync at Arden Park is absolutely top-tier!

                Manager

                11/20/2023

                SYNC at Arden Park
                Thank you for taking the time to share your positive experience at Sync at Arden Park! We're thrilled to hear that you've had a great 3.5 years living in our community. It's wonderful to know that our maintenance team is responsive, the office staff is friendly and helpful, and that you appreciate the well-kept property, even during the off-season months for the pool. We appreciate your feedback about parking lot usage, and we'll certainly take that into consideration. If you ever have any more feedback or if there's anything specific you'd like to share, feel free to let us know. We're grateful to have you as part of our community!
                Review Author Icon

                Resident 1197322

                Verified Resident 2019 - 2023

                11/7/2023

                First,the location is very perfect. Just so near with groceries stores,restaurants and hospitals,closed to medical drive. Luxury apartments with elevator and good amenities. Staffs are so helpful and will assist you in any work orders you need. I would highly recommend this place.

                  Manager

                  11/8/2023

                  SYNC at Arden Park
                  We're thrilled to hear that you find our location convenient and our amenities luxurious! It's wonderful to know that our staff has been helpful in addressing your needs. Thank you for recommending us; we truly appreciate your kind words and look forward to continuing to provide you with a great living experience. If you ever have any more feedback or requests, don't hesitate to reach out. Your satisfaction is our priority!

                  Updated Review

                  Review Author Icon

                  Resident 1003790

                  Verified Resident 2021 - 2023

                  10/31/2023

                  I have thoroughly enjoyed living here! My apartment is spacious snd beautiful. I love the layout of the kitchen. I love having elevators! The office staff snd maintenance crew are a 10 plus. The sunset views from my apartment are lovely.

                  Manager

                  11/1/2023

                  SYNC at Arden Park
                  We're delighted to hear that you're thoroughly enjoying your time here! Our office staff and maintenance crew are dedicated to providing top-notch service, and we'll make sure to pass on your kind words to them. Those sunset views sound absolutely lovely! If you ever need anything or have more to share, don't hesitate to reach out. We're here to make your experience even more enjoyable
                  Review Author Icon

                  Resident 1193639

                  Verified ProspectVisited 2023

                  10/27/2023

                  The sync at Arden park apartments are really nice apartment complex. Because it's very calm and quiet. Very clean and upgraded apartments. And it's have lots of facilities. The gym, community area, specially swimming pool is really nice. That's the best place to live I think.

                    Manager

                    11/1/2023

                    SYNC at Arden Park
                    We're delighted to hear that you're enjoying your experience at Sync at Arden Park! Your positive feedback means a lot to us, and if you ever have more to share or need assistance with anything, please don't hesitate to reach out. We're here to make your stay even better!
                    Review Author Icon

                    Resident 1192714

                    Verified Resident 2023

                    10/24/2023

                    It's a great apartment. Beautiful inside and out. Convent elevators and staff is really helpful. Great convenience to stores. Beautiful pool and amazing gym on site. Beautiful appliances. Washer dryer in unit.

                      Manager

                      10/25/2023

                      SYNC at Arden Park
                      Thank you for your wonderful feedback! We're delighted to hear that you're enjoying your apartment and all the conveniences our community offers. We take pride in providing top-notch amenities and helpful team to make your experience here as enjoyable as possible. If there's ever anything you need or if you have any suggestions for how we can make your experience even better, please feel free to reach out. We're here to ensure you have a great living experience!
                      Review Author Icon

                      Resident 1191935

                      Verified Resident 2021 - 2023

                      10/22/2023

                      overall, my experience here has been very good. there does need to be minimal improvement but I'm happy here. please consider designated parking! i'm seriously tired of walking paranoid to my apartment everyday because people that don't even live here take up all the space that's here. Residents should be the priority.

                        Manager

                        10/25/2023

                        SYNC at Arden Park
                        We're pleased to hear that your overall experience in our community has been positive, and we appreciate your feedback. We understand your concerns about parking, and we'll certainly consider options for designated parking to improve the situation and prioritize our residents. Your comfort and peace of mind are important to us, and we want to ensure that you can enjoy your time here without any worries. If you have any more suggestions or specific areas you'd like to see improved, please don't hesitate to reach out. We value your input and are here to make your experience even better. Thank you for being a part of our community!

                        Updated Review

                        Review Author Icon

                        Resident 1052020

                        Verified Resident 2022 - 2023

                        9/22/2023

                        Overall its a great place to live. The office and staff do their best to handle any issue that comes up. Security is visible. I havent had to call them thankfully. A lot of nice, family oriented people live here.

                          Manager

                          9/25/2023

                          SYNC at Arden Park
                          Thank you for sharing your positive experience at our community! We're thrilled to hear that you find it a great place to live and that our office staff and team are responsive to your needs.
                          Review Author Icon

                          Resident 1178458

                          Verified ProspectVisited 2023

                          9/8/2023

                          Starting with the amenities, such as the pool, 24 hour gym and businesses center, they are kept incredibly clean and tidy. Next, the outdoor area appears well maintained. Plenty of of parking spaces. There is an elevator which is great for heavy groceries. It felt safe overall. The outlets inside the apartment are moderen with some having USB ports and are strategically placed. Great kitchen appliances.

                            Manager

                            9/11/2023

                            SYNC at Arden Park
                            Thanks so much for taking the time to share your positive experience. We're always happy to help so don't hesitate to contact us if you ever need anything, we hope to continue exceeding your expectations with great service!
                            Review Author Icon

                            Resident 1178457

                            Verified Resident 2023

                            9/8/2023

                            The apartments themselves are beautiful, and very spacious. Reasonably priced. However the maintenance and office staff are horrible. Took over a month after moving in to have our in unit washer replaced. Things that should have been move in ready were not and there was no communication from the office on when it would be fixed. If you never have any maintenance problems then this would be the perfect place to live.

                              Manager

                              9/11/2023

                              SYNC at Arden Park
                              Thank you for taking the time to provide us with your feedback, we regret that you have not been 100% satisfied. We would welcome the opportunity to discuss your concerns further, please contact the office to schedule a meeting with the Community Manager. Our goal is to create a pleasant and peaceful community for our residents!

                              Updated Review

                              Review Author Icon

                              Resident 1000198

                              Verified Resident 2020 - 2023

                              8/18/2023

                              The management team has changed quite a bit. Each time I had a hard time finding out to whom should I contact when I need help. The apartment web page should collect all emails the office sent out to residents so that we can go back and see the issues anytime we need.

                                Manager

                                8/18/2023

                                SYNC at Arden Park
                                Thank you so much for your review, our team has the same emails regardless of transitions in team members, please email me at pm.ardenpark@syncre.com and I'd be happy to assist you further! If you ever need anything, please let us know :)

                                Updated Review

                                Review Author Icon

                                Resident 931366

                                Verified Resident 2021 - 2023

                                8/11/2023

                                It would be nice if the pool was professionally maintained. In the spring of 2022 it was well maintained. Sadly, the individual responsible for this left for another apartment complex. Maintenance is very slow. Little to no interaction with other residents. Ethnic groups largely keep to themselves.

                                  Manager

                                  8/11/2023

                                  SYNC at Arden Park
                                  Thank you for your valuable feedback! Please know, our Community Manager has an open-door policy and would appreciate our residents help in reporting any issues to us promptly for immediate assistance when concerns arise. Check your email newsletter for improvements around the community, thank you!
                                  Review Author Icon

                                  Resident 1168060

                                  Verified Resident 2023

                                  8/8/2023

                                  I've only been in the community for about a week, but my neighbors are friendly. We feel safe, and we like the location. I am waiting on them to check out the issue I'm having with my washing machine, but they have explained to residents that trouble tickets are a bit backed up. The office staff is kind and efficient. Overall, I give my experience a 4/5 and would recommend to someone looking for a nice place to live.

                                  Manager

                                  8/11/2023

                                  SYNC at Arden Park
                                  Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us and we appreciate your patience with the work order status during the busy summer month! We look forward to keeping up the great work! See you next time!
                                  Review Author Icon

                                  Resident 1164407

                                  Verified Resident 2023

                                  7/28/2023

                                  SYNC looks very promising, with good prices. Initially I was going to rent another unit but it didn't end up working out and the staff was very helpful in trying to accommodate my needs. I hope I can call this complex my home in the next years to come.

                                    Manager

                                    7/31/2023

                                    SYNC at Arden Park
                                    Thanks for the kind words! We appreciate your recognition and look forward to having you join the community in the near future!
                                    Review Author Icon

                                    Resident 1163208

                                    Verified Resident 2023

                                    7/25/2023

                                    The front office staff are very nice. They helped me move from out of town. I like the property and where it is located. The one negative review I do have is that the unit I received looked as though it had not been cleaned. Things like stains on the outside of the dishwasher, stains around the kitchen and bathroom sink. I have had to reach out to the office about work orders. I'm sure there is an overwhelming amount of work orders for maintenance, I just wish there were better communication of and estimated time, and when the maintenance is completed. These are minor inconveniences, I would not discourage anyone from moving in.

                                      Manager

                                      7/27/2023

                                      SYNC at Arden Park
                                      Thank you for your kind words about our front office staff and your positive feedback on the property's location. We apologize for the inconvenience you faced with the cleanliness of the apartment and the communication regarding maintenance work orders. We value your input and will work on improving these areas. Your satisfaction is important to us, and we appreciate your understanding. We hope you continue to enjoy your stay with us!
                                      Review Author Icon

                                      Resident 1159672

                                      Verified Resident 2023

                                      7/14/2023

                                      Do not like the fact that there was an enormous amount of bird poop on my patio upon move in just to be told that birds are protected and there was nothing that could be done. The new leasing agent, the gentleman with the greasy black hair and always has extremely wrinkled pants and shirt is going to turn off a bunch of people.

                                        Manager

                                        7/17/2023

                                        SYNC at Arden Park
                                        Thank you for taking the time to provide us with your feedback, we regret that you have not been 100% satisfied. We would welcome the opportunity to discuss your concerns. Please feel free to contact the Community Manager at pm.ardenpark@syncre.com.
                                        Review Author Icon

                                        Resident 1150961

                                        Verified Resident 2023

                                        6/16/2023

                                        Relatively quiet with a number of families with young children. Close to restaurants, the medical district, and Amazon lockers are onsite. Nice clubhouse, but it's closed most of the time anyone could actually use it. Repairs to shared amenities/services are extremely slow.

                                          Manager

                                          6/20/2023

                                          SYNC at Arden Park
                                          Thank you so much for your review. We appreciate you taking the time to write about your living experience and we are happy to know that you are enjoying your home! Please let us know if you need anything and thank you for choosing to live at SYNC at Arden Park.

                                          Updated Review

                                          Review Author Icon

                                          Resident 230520

                                          Verified Resident 2013 - 2023

                                          6/13/2023

                                          over 10 years living here been satisfied with facilities, location ideal, landscaping, garages, washer/dryers, spacious rooms, friendly staff and helpful and accommodating as needed. Mostly quiet with exception of one tenant upstairs, who now has moved out.

                                            Manager

                                            6/13/2023

                                            SYNC at Arden Park
                                            We are thrilled to hear that we are meeting, if not surpassing, your expectations! Thank you so much for taking the time to write a review and letting others know how much you enjoy living here at Arden Park. If there is anything we can help with, please let us know!

                                            Updated Review

                                            Review Author Icon

                                            Resident 1131558

                                            Verified Resident 2023

                                            5/21/2023

                                            Amazing place to live. The area is amazing, lots of restaurants nearby. I also like that the apartment isn't too far from my wife and I'd jobs. Great management and great people working in the office.

                                              Manager

                                              5/22/2023

                                              SYNC at Arden Park
                                              We truly value your recommendation and are confident we can continue to provide excellent service in the future. Thank you for the 5-star review!
                                              Review Author Icon

                                              Resident 1135528

                                              Verified Resident 2022 - 2023

                                              4/28/2023

                                              I like everything about this community. Great experience. I wish management had offered me a good deal to extend my existing lease, I would have continued to stay. And that is were I was disappointed. A management offered couple options - renew lease for another 12 months but at a higher rent than the current one or switch over to month-to-month renewal plan. And both options were so much exaggerated and rent was very high. Unfortunately I decided to move out.

                                                Manager

                                                5/3/2023

                                                SYNC at Arden Park
                                                Thank you for your valuable feedback! We are thrilled to hear that your experience with Arden Park has been a positive one. We wish you all the best on your next home journey!

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                A1

                                                1 Bed, 1 Bath | 503 sq. ft.

                                                $1,138 - $1,148

                                                4 Available Units

                                                See Floor Plan Details

                                                A3

                                                1 Bed, 1 Bath | 824 sq. ft.

                                                $1,327 - $1,497

                                                4 Available Units

                                                See Floor Plan Details

                                                A2

                                                1 Bed, 1 Bath | 749 sq. ft.

                                                $1,288 - $1,353

                                                3 Available Units

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A
                                                A

                                                Renter Ratings

                                                A-

                                                Review Ratings

                                                Noise

                                                4.4

                                                Grounds

                                                4.4

                                                Safety

                                                4.2

                                                Office Staff

                                                4.4

                                                Maintenance

                                                3.8

                                                Neighborhood

                                                4.6

                                                Survey Ratings

                                                SatisFacts™ Tour Survey

                                                SatisFacts™ Move-In Survey

                                                SatisFacts™ Maintenance Survey

                                                SatisFacts™ Renewal Survey

                                                Review Count

                                                A-

                                                Number of reviews in the past 365 days

                                                20

                                                Manager’s Review Engagement

                                                A+

                                                Percentage of reviews responded to

                                                100.00%

                                                Manager’s Review Reply Time

                                                A

                                                Average time to respond to reviews

                                                2.05 days

                                                View Community Timeline
                                                View Community Timeline

                                                Features & Amenities

                                                Pets
                                                • Cats Allowed
                                                  Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.. Comments: Pets Allowed
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                                                • Dogs Allowed
                                                  Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.. Comments: Pets Allowed
                                                  Less Info
                                                  More Info
                                                Other
                                                • BBQ and Picnic Area
                                                • Coffee Bar
                                                • Cyber Cafe with Wi-Fi
                                                • Dog Park
                                                • Dog Park with Agility Equipment
                                                • Grilling Stations
                                                • Poolside Cabanas
                                                • Resident Lounge
                                                • Resident Social Room with Billiards
                                                • Resort Style Pool
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                                                Leasing

                                                San Antonio Apartments with Everything You DesireSYNC at Arden Park is where luxury and comfort meet sophisticated urban style. SYNC at Arden Park San Antonio apartments are conveniently located near The Medical Center, USAA, and UTHSC. We offer a selection of one, two and three bedroom apartment homes that will fit a variety of lifestyles. Each home comes with a wide array of features. Spacious and open chef-inspired kitchens, some come with an open-island design and all feature granite countertops. Your apartment home has a beautiful Terrace or an extended sunroom that expands your living area. Walk-in closets and jetted garden tubs are a feature in some of our homes and all homes offer residents the convenience of in-home washer and dryers.The indulgences of SYNC at Arden Park extend far beyond your front door. You will enjoy our complimentary towel service while lounging under one of the poolside cabanas between dips in the sparkling pool. For our active residents you will love the lifestyle strength and cardio center that offers gym quality equipment and a tanning center. Our 4-legged family members will enjoy the freedom of our leash free Pet Park that is located by one of our covered outdoor living area. If you prefer to stay inside you can socialize in the clubhouse or stop by for a latte at our coffee bar. We also offer a business center with a complimentary fax service for when business needs to be taken care of. SYNC at Arden Park provides you so much more than just apartments in San Antonio.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 10:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                SYNC Residential

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                                                Communities
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                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 03/19/2018
                                                Q: What is the estimated utility bill for one person?
                                                Manager

                                                03/22/2018

                                                SYNC at Arden Park
                                                A: the water and electricity can come up to from $13-$83 it depends on the usage of each person.

                                                Frequently Asked

                                                Based on 2310 number of votes by renters, SYNC at Arden Park is currently rated 4.4 out of 5 stars.
                                                SYNC at Arden Park is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                SYNC at Arden Park is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                SYNC at Arden Park is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                SYNC at Arden Park is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                SYNC at Arden Park is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                SYNC at Arden Park is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                Managers have responded to 100% of their community reviews in the past year.
                                                Managers have replied within 2.05 days to their community reviews in the past year.
                                                SYNC Residential
                                                Cats Allowed
                                                Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.
                                                Comments: Pets Allowed
                                                Dogs Allowed
                                                Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.
                                                Comments: Pets Allowed
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths

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                                                SYNC at Arden Park is a 503 - 1,350 sq. ft. apartment in San Antonio in zip code 78240. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,138 - $1,980. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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