SYNC at Arden Park
#2,296 #26 #284

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SYNC at Arden Park

8638 Huebner Road, San Antonio, TX 78240
(2310 Reviews & Surveys)
$1,138 - $1,980/mo

Reviews

(316)

4.4 rating

See Details

367 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1130783

Verified Resident 2023

4/12/2023

Upon arrival it seems Management is ran well. I am currently having matiniance issues, we are still waitomg on a response.As well as the unit not being make ready ( paint everywhere , doors not working , holes in walls , lights mot workimg ect .)and dirty.

    Manager

    4/12/2023

    SYNC at Arden Park
    Thank you for sharing a review, we are sorry to hear your move in experience was less than perfect and would like to review these concerns in more detail. Please email me at pm.perimeter@syncre.com and I'd be happy to assist to make your future experience with us a better one!
    Review Author Icon

    Resident 1130003

    Verified Resident 2023

    4/10/2023

    Just moved in at the beginning of the year the apartment is very nice but did have some issues with the appliances maintenance came and took a look at it but when they realized there was nothing they could do they ordered new appliances and in 2 days we had new ones

      Manager

      4/10/2023

      SYNC at Arden Park
      Hello and thank you for your review of Arden Park . We always love hearing from our residents and we are very happy that you are having a wonderful experience living here. We hope that you will continue to reside here, and we look forward to providing you with a great living environment!
      Review Author Icon

      Resident 698571

      Verified Resident 2023

      3/31/2023

      I haven't lived here for that long, however I have already had a pretty good experience moving in. Even the tour and sit down with Chloe, one of the people in the office, was delightful. One of the best things was also the price. Most places with the quality, we're asking for a really high rent price. Here at SYNC, I was so surprised and excited that the rent was under a certain amount, but still had amazing quality and really great amenities. I'm positive I will continue to have a great experience here.

        Manager

        4/3/2023

        SYNC at Arden Park
        We are grateful and appreciate the time you took to leave your review. It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you next time!

        Updated Review

        Review Author Icon

        Resident 232375

        Verified Resident 2015 - 2023

        3/31/2023

        Our experience was fantastic until the bird situation. Everything was kept clean and neat. But now we feel like we're living in sec. 8 housing ( which we have lived in in the past when we needed to- we no longer need to- thus the desire to live in a CLEAN environment! ) This is supposed to be luxury living! It is NOT LUXURY TO LIVE IN BIRD FECES!

          Manager

          4/3/2023

          SYNC at Arden Park
          We apologize for your negative experience at SYNC at Arden Park, we would love to speak with you in person to address your concerns. Please contact the office at your earliest convenience.
          Review Author Icon

          Celinacalderon

          Resident 2021 - 2023

          3/23/2023

          Love it

          Love it here, the amenities are great! Everything I need is so close by! There’s a gas station next door, cvs right in front of my building and HTeaO and Dutch Bros are walking distance! What more could you ask for!

            Manager

            3/27/2023

            SYNC at Arden Park
            Hello and thank you for your review of SYNC at Arden Park. We always love hearing from our residents, and we are very happy that you are having a wonderful experience living here. We hope that you will continue to reside here, and we look forward to providing you with a great living environment!
            Review Author Icon

            Resident 1123965

            Verified Resident 2023

            3/21/2023

            It's been great so far. There have been events that my kids and I have gone to and enjoyed. The maintenance requests were handled quickly. The apartment is quiet and comfortable. It's roomy and well laid out.

              Manager

              3/23/2023

              SYNC at Arden Park
              It is a joy to hear that you had a great move-in experience and that you received excellent service from our team! Thank you for choosing SYNC at Arden Park! We look forward to making the remainder of your time with us remarkable!

              Updated Review

              Review Author Icon

              Resident 564436

              Verified Resident 2018 - 2023

              3/3/2023

              I really like the community, my neighbors are quiet and the kids well behaved; admin and maintenance personnel is friendly and courteous. Maint calls could be answered much faster. All areas are kept clean, except for breezeways.

                Manager

                3/7/2023

                SYNC at Arden Park
                Thank you so much for all the wonderful feedback. We're so glad you're here and that you enjoy SYNC at Arden Park We hope you stay with us for years to come and that we can service you with excellence every single time we see you. Please contact us to share details on areas that need extra attention so we can earn your five stars!
                Review Author Icon

                Resident 1117378

                Verified Resident 2023

                3/1/2023

                Convenient and friendly staff. Clean apartments and grounds . Easy to apply and making appointments. Staff had no problems showing multiple units for me to chose from. Gated community is great for security.

                  Manager

                  3/3/2023

                  SYNC at Arden Park
                  Thank you for your valuable feedback! We are thrilled to hear that your experience with Arden Park has been a positive one. Please let us know if there is anything we can do for you!
                  Review Author Icon

                  Resident 1116086

                  Verified Resident 2023

                  2/24/2023

                  So far this apartment complex has been great experience moving here and I hope this continues. The property management team has been extremely professional and helpful. Very friendly atmosphere and tranquil. I love that the have lockers for packages from Amazon makes me feel better that they are in secure place.

                    Manager

                    3/3/2023

                    SYNC at Arden Park
                    Thank you so much for taking the time to share your experience. We appreciate you choosing Arden Park as your home and we hope you will stay with us for many years to come!
                    Review Author Icon

                    Resident 1114251

                    Verified Resident 2022 - 2023

                    2/18/2023

                    Please make sure to check EVERYTHING in your apartment and put work orders as soon as you see an issue. I haven't had the best experience in moving in. The leasing consultant was amazing, it is the lack of urgency and accountability this complex has. I have been dealing with water issues since I toured the apartment and have yet to have it fully resolved now in mid Feb. Also, don't expect other residents to clean after their pets, there are feces all over, even though the complex provides bags and trash reciprocals. It is a quiet community with easy access to several hwys.

                      Manager

                      2/21/2023

                      SYNC at Arden Park
                      Thank you for your review. Your satisfaction is important to us, and we would appreciate the opportunity to learn more about your experience, please email us at pm.ardenpar@syncre.com to discuss in more detail.
                      Review Author Icon

                      Resident 1114013

                      Verified Resident 2022 - 2023

                      2/17/2023

                      No children playground, no timely maintenance provided- I am managing almost 3 months with 2 cook range because our 4, only 2 are working. I went and informed in leasing office people and requested for service on website but no one addresses ?.

                      Manager

                      2/21/2023

                      SYNC at Arden Park
                      Thank you for sharing your valuable feedback, we are sorry to hear you are not completely satisfied with our service. Please email pm.ardenpark@syncre.com to discuss your work order concerns in more detail so we can find a solution.

                      Updated Review

                      Review Author Icon

                      Resident 1102648

                      Verified Resident 2023

                      2/3/2023

                      I love the community as a whole,neighbors are friendly and staff are just plain the best I have ever encountered. The property is centrally located and everything is within walking distance if I chose to do so. Security patrols are noticeable at all hours which makes me feel safe. The maintenance team is so nice and willing to answer any questions I have.

                        Manager

                        2/9/2023

                        SYNC at Arden Park
                        Your comments really brightened our day!! We truly appreciate you sharing your feedback and we are so happy you have made SYNC at Arden Park your home!
                        Review Author Icon

                        Resident 1099059

                        Verified Resident 2021 - 2023

                        1/1/2023

                        Everything was good starting off, then we started to get complaints from our downstairs neighbor which I understand maybe my child is too noisy but my child is a toddler and it's Very hard to keep them quiet all day. I addressed this with the office because this neighbor kept leaving us letters on our door harassing us and the office said we will be fined if we continue to be noisy and if we wanted to transfer apartments we'd have to pay a fee. Also not blaming maintenance at all but our requests would take max a month to get completed, my sink was full of water for almost 1-2 weeks making my apartment smell horrible.

                          Manager

                          1/3/2023

                          SYNC at Arden Park
                          It is always a delight to hear from our residents. We do strive to give our 100% to everyone in our community and are saddened by the fact that we missed the mark this time. Your concerns were already forwarded to the team and will be used for continued improvement. We hope that you would still give us a chance to rectify this situation by contacting us to discuss your concerns in more detail and review our email updates. Thank you so much and have a wonderful day!
                          Review Author Icon

                          Resident 1096332

                          Verified Resident 2022

                          12/20/2022

                          Excellent place ! Good people, so quiet ?? I like here Muy buen lugar para la familia, recomendado al 100%, muy bien conservados y limpio. Excelente ubicaci?n, buen trato de parte del personal del leasing Recommend

                            Manager

                            12/21/2022

                            SYNC at Arden Park
                            Thank you so much for your review, we are happy to hear that you are enjoying the community and that our team has taken such good care of you! If you ever need anything, please let us know :)
                            Review Author Icon

                            Resident 1095224

                            Verified ProspectVisited 2022

                            12/16/2022

                            Interiors need updating. Rundown. Any improvements like wood-like flooring is only available on the first floor apartments. And it's low quality. I was told the cabanas and fabric covers were being replaced in the next 1-2 months. In the meantime the torn fabric covers are left on and make the place look bad.

                              Manager

                              12/19/2022

                              SYNC at Arden Park
                              Thank you for taking the time to provide us with your feedback, we regret that you have not been 100% satisfied. We would welcome the opportunity to discuss your concerns and share more information on Spring/Summer updates!

                              Updated Review

                              Review Author Icon

                              Resident 1021983

                              Verified Resident 2022

                              11/14/2022

                              For what we are paying, the maintenance and upkeep of the property is not very well kept up with. Besides that, location is good and apartment interiors are nice. Washing machines are older and tend to shake and rattle. Office does have food trucks come by often but the money for that honestly could go toward hiring more maintenance people and installing benches and other quality of life amenities on the property. 3/5 stars, would rate higher if management knew how to keep/hire maintenance workers. (It took months to fix a door that was removed by the previous maintenance person, and weeks for our washing machine to be fixed. Granted they only have one maintenance worker which is also a problem in and of itself) but overall a nice place to live.

                                Manager

                                11/14/2022

                                SYNC at Arden Park
                                We apologize for your negative experience at SYNC at Arden Park, we would love to speak with you in person to address your concerns. Please contact the office at your earliest convenience.
                                Review Author Icon

                                Resident 1084587

                                Verified Resident 2019 - 2022

                                11/12/2022

                                Community Lacks cleanliness , elevators are on repair most of the time and no play area or play space designated to children . Safety concerns/issues , no monthly events for residents. Could be better ??

                                  Manager

                                  11/14/2022

                                  SYNC at Arden Park
                                  Thank you for taking the time to provide us with your feedback, we regret that you have not been 100% satisfied. We would welcome the opportunity to discuss your concerns. Please contact the office to speak with the Community Manager about areas that may need extra attention.
                                  Review Author Icon

                                  Resident 1069044

                                  Verified Resident 2021 - 2022

                                  9/23/2022

                                  This place is the worst. No accountability from office for literally anything. Office staff ignores me even though they give us a 25% rent increase. Trash everywhere on property, all the time. Get new management.

                                    Manager

                                    9/23/2022

                                    SYNC at Arden Park
                                    Thank you for your review. We're very sorry to hear about your negative experience at SYNC at Arden Park, and we appreciate you taking the time to let us know about your concerns. Please contact the office at your earliest convenience to discuss these items in greater detail with the Community Manager or email pm.ardenpark@syncre.com.
                                    Review Author Icon

                                    Resident 1067346

                                    Verified Resident 2022

                                    9/18/2022

                                    Very nice and safe feeling environment. Plenty of services to utilize in making life easier as a tenant. Great floor plans and plenty of useful and fun amenities to enjoy. Very close to a lot of businesses.

                                      Manager

                                      9/19/2022

                                      SYNC at Arden Park
                                      Thank you so much for the awesome review! We are so happy to have you as a resident and are glad that you have enjoyed your time here. Please let us know if you ever need anything!
                                      Review Author Icon

                                      Resident 1057633

                                      Verified Resident 2022

                                      8/22/2022

                                      We just moved in so I have not yet had the chance to let the place "sink-in" so to speak. Everything is well so far, Just waiting for maintenance to get back on some of the move in items we asked about. The units are beautiful, fresh carpets, unit's smell fresh, very spacious units. We are renting a 3 bed 2 bath unit on the first floor and it's one of the best places I've lived here in San Antonio.

                                        Manager

                                        8/23/2022

                                        SYNC at Arden Park
                                        Thank you so much for your sharing move in experience. We appreciate you choosing SYNC at Arden Park and apologize for any items we may have overlooked during our make ready process. If there is anything that you need from us, please don't hesitate to let us know. Welcome home!
                                        Review Author Icon

                                        Resident 1057053

                                        Verified Resident 2022

                                        8/21/2022

                                        The amenities offered by the apartment complex are good and with the exception of the pool area, are always maintained and cleaned. Always plenty of parking. Considering that there plenty of children as well as other residents, I feel there isn't enough signage for people driving through the complex to slow down.

                                          Manager

                                          8/22/2022

                                          SYNC at Arden Park
                                          Thank you for your valuable feedback! We are thrilled to hear that your experience with SYNC at Arden Park has been a positive one and we will share your concerns with the team. Please let us know if there is anything we can do for you!

                                          Updated Review

                                          Review Author Icon

                                          Resident 652698

                                          Verified Resident 2015 - 2022

                                          8/17/2022

                                          Staff courteous but apt. building conditions have deteriorated due to constant issues with bird droppings all over hall and walls of halls in breezeways. This is toxic to humans and cats and dogs that live in bldgs.

                                            Manager

                                            8/18/2022

                                            SYNC at Arden Park
                                            Thank you for your valuable feedback! We are thrilled to hear that your experience with SYNC at Arden Park has overall been a positive one and will share your nature concerns with the team. Please let us know if there is anything we can do for you!

                                            Updated Review

                                            Review Author Icon

                                            Resident 925327

                                            Verified Resident 2020 - 2022

                                            8/3/2022

                                            Some staff kept sending me wrong information regarding lease renewal and closure. In addition, the company refused to send my rental record to another company out of Texas, which has caused a significant problem for my relocation.

                                              Manager

                                              8/4/2022

                                              SYNC at Arden Park
                                              Thank you for taking the time to provide us with your feedback, we regret that you have not been 100% satisfied. We would welcome the opportunity to discuss your concerns. Please feel free to email the Property Manager at pm.ardenpark@syncre.com. Thank you.
                                              Review Author Icon

                                              Resident 1049659

                                              Verified Resident 2022

                                              7/29/2022

                                              Apartment looks really beautiful and staffs are so friendly..Swimming pool is one of the great attraction, my kid loves it. Me and my family is so happy to be a part of this community. keep up the good work. Thank you!!!

                                                Manager

                                                7/29/2022

                                                SYNC at Arden Park
                                                Thank you so much for your feedback. We appreciate you choosing SYNC at Arden Park as your home and we hope you will stay with us for many years to come! If there is anything that you need from us, please don't hesitate to let us know.
                                                Review Author Icon

                                                Resident 1047888

                                                Verified Resident 2022

                                                7/24/2022

                                                Dirty space, generally unkept areas, elevator broken for 2+ days already. Dirty space, generally unkept areas, elevator broken for 2+ days already. Dirty space, generally unkept areas, elevator broken for 2+ days already.Dirty space, generally unkept areas, elevator broken for 2+ days already. Copy pasted to meet character limit

                                                  Manager

                                                  7/25/2022

                                                  SYNC at Arden Park
                                                  Thank you for your review. We're very sorry to hear about your negative experience at SYNC at Arden Park, and we appreciate you taking the time to let us know about your concerns. Please contact the office at your earliest convenience to discuss these items in greater detail.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  A1

                                                  1 Bed, 1 Bath | 503 sq. ft.

                                                  $1,138 - $1,148

                                                  4 Available Units

                                                  See Floor Plan Details

                                                  A3

                                                  1 Bed, 1 Bath | 824 sq. ft.

                                                  $1,327 - $1,497

                                                  4 Available Units

                                                  See Floor Plan Details

                                                  A2

                                                  1 Bed, 1 Bath | 749 sq. ft.

                                                  $1,288 - $1,353

                                                  3 Available Units

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A-

                                                  Review Ratings

                                                  Noise

                                                  4.4

                                                  Grounds

                                                  4.4

                                                  Safety

                                                  4.2

                                                  Office Staff

                                                  4.4

                                                  Maintenance

                                                  3.8

                                                  Neighborhood

                                                  4.6

                                                  Survey Ratings

                                                  SatisFacts™ Tour Survey

                                                  SatisFacts™ Move-In Survey

                                                  SatisFacts™ Maintenance Survey

                                                  SatisFacts™ Renewal Survey

                                                  Review Count

                                                  A-

                                                  Number of reviews in the past 365 days

                                                  20

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  100.00%

                                                  Manager’s Review Reply Time

                                                  A

                                                  Average time to respond to reviews

                                                  2.05 days

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Pets
                                                  • Cats Allowed
                                                    Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.. Comments: Pets Allowed
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                                                    More Info
                                                  • Dogs Allowed
                                                    Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.. Comments: Pets Allowed
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • BBQ and Picnic Area
                                                  • Coffee Bar
                                                  • Cyber Cafe with Wi-Fi
                                                  • Dog Park
                                                  • Dog Park with Agility Equipment
                                                  • Grilling Stations
                                                  • Poolside Cabanas
                                                  • Resident Lounge
                                                  • Resident Social Room with Billiards
                                                  • Resort Style Pool
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                                                  Leasing

                                                  San Antonio Apartments with Everything You DesireSYNC at Arden Park is where luxury and comfort meet sophisticated urban style. SYNC at Arden Park San Antonio apartments are conveniently located near The Medical Center, USAA, and UTHSC. We offer a selection of one, two and three bedroom apartment homes that will fit a variety of lifestyles. Each home comes with a wide array of features. Spacious and open chef-inspired kitchens, some come with an open-island design and all feature granite countertops. Your apartment home has a beautiful Terrace or an extended sunroom that expands your living area. Walk-in closets and jetted garden tubs are a feature in some of our homes and all homes offer residents the convenience of in-home washer and dryers.The indulgences of SYNC at Arden Park extend far beyond your front door. You will enjoy our complimentary towel service while lounging under one of the poolside cabanas between dips in the sparkling pool. For our active residents you will love the lifestyle strength and cardio center that offers gym quality equipment and a tanning center. Our 4-legged family members will enjoy the freedom of our leash free Pet Park that is located by one of our covered outdoor living area. If you prefer to stay inside you can socialize in the clubhouse or stop by for a latte at our coffee bar. We also offer a business center with a complimentary fax service for when business needs to be taken care of. SYNC at Arden Park provides you so much more than just apartments in San Antonio.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  SYNC Residential

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                                                  A
                                                  Communities
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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is the estimated utility bill for one person?
                                                  Manager

                                                  03/22/2018

                                                  SYNC at Arden Park
                                                  A: the water and electricity can come up to from $13-$83 it depends on the usage of each person.

                                                  Frequently Asked

                                                  Based on 2310 number of votes by renters, SYNC at Arden Park is currently rated 4.4 out of 5 stars.
                                                  SYNC at Arden Park is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  SYNC at Arden Park is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                  SYNC at Arden Park is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  SYNC at Arden Park is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  SYNC at Arden Park is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  SYNC at Arden Park is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 2.05 days to their community reviews in the past year.
                                                  SYNC Residential
                                                  Cats Allowed
                                                  Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.
                                                  Comments: Pets Allowed
                                                  Dogs Allowed
                                                  Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.
                                                  Comments: Pets Allowed
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  July 2024

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                                                  SYNC at Arden Park is a 503 - 1,350 sq. ft. apartment in San Antonio in zip code 78240. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,138 - $1,980. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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