SYNC at Arden Park
#2,221 #27 #298

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SYNC at Arden Park

8638 Huebner Road, San Antonio, TX 78240
(2294 Reviews & Surveys)
$1,138 - $1,980/mo

SYNC at Arden Park Reviews

(316)

4.4 rating

See Details

367 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 467364

Verified Resident 2018

3/22/2018

I did not appreciate being lied to by leasing staff when moving into my apartment. I received a call in the late afternoon on the day prior to move-in that my apartment would need to have all of the carpet replaced and that the apartment would not be ready until late afternoon the next day. When I asked the leasing agent why this was, she told me that the carpet had been cleaned, but that she "just wasn't happy with it" and that she didn't think it had been replaced since the complex had been open. I suspected that there was more to this explanation and that there had to have been some sort of substance or odor associated with the bad carpet. I learned later that I was right. I was then told that I could look at the apartment the next morning prior to move in. When I arrived on the day of move-in at noon, I was told that someone had only just arrived an hour prior to work on the carpet and that I could not go up and look at the apartment. I asked the leasing agents again what was wrong with the unit… See More>
    Manager

    3/22/2018

    SYNC at Arden Park
    Thank you for taking the time to provide us with your feedback, we regret that you have not been 100% satisfied. We would welcome the opportunity to discuss your concerns. Please feel free to contact the office at 210-561-5705 and ask for Bridget she is the community manager.Thank you.
    Review Author Icon

    Resident 463501

    Verified Resident 2017 - 2018

    3/12/2018

    Overall everything has been great here. Staff is super friendly and I love the valet trash pick up. The only negative thing I have to say about this place is that I couldn't get into the gym because the key didn't work and I never received any communication on the issue. Other than that, living here has been a great experience. I would highly recommend if you can afford it!

      Manager

      3/22/2018

      SYNC at Arden Park
      Thank you so much for your review of SYNC at Arden Park. We are happy to hear that you are enjoying your new home and that our team has taken such good care of you! If you ever need anything,or see something not working please let us know and we canfix that as soon as possible. We apologize for that inconvenience. Thank you for choosing SYNC at Arden Park
      Review Author Icon

      Resident 462929

      Verified Resident 2018

      3/10/2018

      Very beautiful apartments. This is probably the best place I have ever lived in. I will be recommending this place to everyone and thank you Yiza Silva from Texas Relocating Experts for finding this beautiful, huge apartments at an affordable price.

        Manager

        3/22/2018

        SYNC at Arden Park
        Thank you so much for your feedback. We appreciate you choosing SYNC at Arden Park as your home and we hope you will stay with us for many years to come!
        Review Author Icon

        Resident 461706

        Verified Resident 2018

        3/7/2018

        Everything is great, clean place , staff is very friendly. apartment complex is clean as well, neighbors are quite and friendly I have no complaints .. . I like the apartment and would recommend it to people

          Manager

          3/7/2018

          SYNC at Arden Park
          Awe! Thanks. You're making us blush. I will be sure to tell all of our team know that you had such nice things to say.
          Review Author Icon

          Resident 460528

          Verified Resident 2017 - 2019

          12/2/2019

          I have been living at Arden Park Apartments for almost two years. Love it here it's very pleasant, quite and clean. The staff is always very helpful. The only time I had to call maintenance they were fast and efficient. The office is always putting something together for us.

            Manager

            3/5/2018

            SYNC at Arden Park
            Thank you so much for the review. We are so happy when you are happy
            Review Author Icon

            Resident 118347

            Verified Resident 2015 - 2018

            2/19/2018

            It's a wonderful community. It's situated near the heart of the medical center-a prime location for those who work there. The community is beautiful and well kept. The management team is very friendly. They know you by name and work very hard to create a personable experience. Not to mention, when you move in, you'll get a cute goody bag, stuffed with home essentials!

              Manager

              4/13/2018

              SYNC at Arden Park
              Your review made our day! Thank you so much for the great feedback! We love having you as a resident and appreciate you taking the time to complete a review! We are so happy that you love using all of our amenities, and coming to our resident events! We look forward to seeing you soon! Let us know if we can help with anything at all!
              Review Author Icon

              Resident 451970

              Verified Resident 2018

              5/20/2018

              Very nice community. Nice location, andnice staffs. Love the common living room and barbecue area. The fitness is also great. The only thing is sometime the swimming pool get very crowded and so noisy with the children but I'm OK with that.

                Manager

                4/13/2018

                SYNC at Arden Park
                Thank you so much for the awesome review! We are so happy to have you as a resident and are glad that you have enjoyed your time here. Please let us know if you ever need anything! Thanks again for taking time to give us feedback.
                Review Author Icon

                Resident 451958

                Verified Resident 2017 - 2018

                2/10/2018

                A great experience and nice staff. People are friendly here. The apartment was clean when I moved. The only thing that I noticed is that when come back to my apartment late there is no parking place to my car

                  Manager

                  4/13/2018

                  SYNC at Arden Park
                  Thank you so much for your review. We're very happy to hear that your experience at SYNC at Arden Park has overall been positive. If there is anything that you need from us, please don't hesitate to let us know.
                  Review Author Icon

                  Resident 446059

                  Verified Resident 2016 - 2018

                  1/27/2018

                  This is a pretty good place. I'm someone who likes to keep to themselves and I enjoyed my time here. I was never bothered by neighbors or staff, and the location is nice. My apartment was rather small, but I didn't feel cramped. I would definitely recommend these apartments to friends if I had any.

                    Manager

                    4/13/2018

                    SYNC at Arden Park
                    The entire staff here at SYNC at Arden Park would like to thank you for the great review! We are happy you enjoy living here as much as we enjoy having you!
                    Review Author Icon

                    Resident 445490

                    Verified Resident 2017 - 2018

                    1/25/2018

                    I actually found an apartment that I love! It's newer but affordable. Love the pool. Residents haven't been too bad, but I have heard babies crying, dogs barking and heavy footed people. Location is perfect. Electric bill is cheap! The best part is I haven't seen any roaches in my apartment! My dog loves the front office workers, who have been awesome. Three things I don't like: having to pay $25/month for valet trash because I don't mind taking it out myself; that I cannot use my own washer and dryer because all units come with them, so I had to pay extra to store mine; and not all units have a balcony. Overall, this place beats living in a cheaper, 30 year old apartment complex.

                      Manager

                      4/13/2018

                      SYNC at Arden Park
                      Thank you so much for the awesome review! We are so happy to have you as a resident and are glad that you have enjoyed your time here. Please let us know if you ever need anything! Thanks again for taking time to give us feedback.
                      Review Author Icon

                      Resident 445330

                      Verified Resident 2017 - 2018

                      2/1/2018

                      Experience is great so far. Single mom two girls I feel safe living there with them. Everyone is nice and great. The grounds are kept clean. The amenities are always kept clean. The staff has been helpful with the minor issues that had to be fixed in my apartment

                        Manager

                        4/13/2018

                        SYNC at Arden Park
                        Thank you for your review of SYNC at Arden Park. We are happy to hear that you are satisfied with your living experience and appreciate your residency. If you need anything, please contact the office.
                        Review Author Icon

                        Resident 440018

                        Verified Resident 2018

                        9/16/2018

                        breezways not clean, stairs not clean, no strict regulation on picking after pet, no recycling bins provided, vallet trash pick up service not good, gym that looks like basement, elevator stink of trash juices

                          Manager

                          3/14/2019

                          SYNC at Arden Park
                          We appreciate your opinion and always welcome everyone's views. We are sorry you had this experience at our community. Please contact our office so we can help with your concerns. Thank you for your review.
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                          Resident 434382

                          Verified Resident 2017

                          12/24/2017

                          The staff is very friendly and attentive. Maintenance requests are handled promptly by professional and knowledgeable staff. I have had a very positive experience moving in and acclimating to the community.

                            Manager

                            1/4/2018

                            SYNC at Arden Park
                            The entire staff here at Elysian at Arden Park would like to thank you for the great review! We are happy you enjoy living here as much as we enjoy having you!
                            Review Author Icon

                            Resident 433574

                            Verified Resident 2017

                            12/21/2017

                            Has been a great experience!!!! I reccomend this complex building! Staff is very friendly and the building and the inside of the apartments are beautiful!!! Im Happy that I choose this building to live.

                              Manager

                              1/4/2018

                              SYNC at Arden Park
                              Thank you for your valuable feedback! We are thrilled to hear that your experience with Elysian at Arden Park has been a positive one. Please let us know if there is anything we can do for you!
                              Review Author Icon

                              Resident 413646

                              Verified Resident 2017 - 2020

                              5/28/2020

                              This is an awesome community all round: starting with a stellar management staff and extending through to maintenance staff, facilities, grounds, amenities, location, and accessibility to the finest restaurants in San Antonio. Conveniently located on a number of mass VIA bus routes.

                                Manager

                                5/29/2020

                                SYNC at Arden Park
                                Thank you so much for your kind words about our office and service team members, they will be very pleased to know that their efforts and attitude are noticed and appreciated. Oh, and we love the location too.
                                Review Author Icon

                                Resident 412360

                                Verified Resident 2017 - 2018

                                7/25/2018

                                We absolutely love living here! The other day, we rated the top 3 places we lived our entire lives, and I rated SYNC as my all-time favorite. I have thoroughly enjoyed the layout, the office staff, the service we have received, and the wonderful community. It is a great place for us.

                                  Manager

                                  11/3/2017

                                  SYNC at Arden Park
                                  Thank you so much for your kind words about our office and service team members, they will be very pleased to know that their efforts and attitude are noticed and appreciated.
                                  Review Author Icon

                                  Resident 411206

                                  Verified Resident 2017

                                  10/26/2017

                                  I've really enjoyed living here at Elysian at Arden Park. Maintenance response is quick and professional. Staff in the leasing office is knowledgeable and courteous. Apartments are laid out well and are in good repair. I would definitely recommend this apartment to a friend.

                                    Manager

                                    11/3/2017

                                    SYNC at Arden Park
                                    Thank you for your review of Elysian at Arden Park. We are happy to hear that you are satisfied with your living experience and appreciate your residency. If you need anything, please contact the office.
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                                    Resident 409521

                                    Verified Resident 2017

                                    10/22/2017

                                    This community has been very welcoming and I've have the best moving experience since I've been here in San Antonio. They were also so helpful when I needed to do last minute changes to my moving plans!

                                      Manager

                                      11/3/2017

                                      SYNC at Arden Park
                                      Thank you so much for the awesome review! We are so happy to have you as a resident and please let us know if you ever need anything! Thanks again for taking time to give us feedback.
                                      Review Author Icon

                                      Resident 409446

                                      Verified Resident 2015 - 2017

                                      10/22/2017

                                      We love living here. Neighbors are nice. The pool area is beautiful. Maintenance issues are promptly addressed. They allow pets with ample space to walk them. The staff are always helpful and they have community events.

                                        Manager

                                        10/26/2017

                                        SYNC at Arden Park
                                        Thank you so much for your feedback. We appreciate you choosing Elysian at Arden Park as your home and we hope you will stay with us for many years to come!
                                        Review Author Icon

                                        Resident 409023

                                        Verified Resident 2017

                                        10/20/2017

                                        Great service overall with many things planned to do by the front office. Could use a sand volleyball court or two, however, the pool and rec room is fine. Service orders handled quickly although interior has detetiated a bit.

                                          Manager

                                          10/26/2017

                                          SYNC at Arden Park
                                          Thank you so much for the kind words. We really appreciate the feedback and are happy that you enjoy living here at Elysian at Arden Park!
                                          Review Author Icon

                                          Resident 405103

                                          Verified Resident 2017

                                          10/9/2017

                                          Just moved in a week ago and have had a great experience so far. Friendly and helpful staff and residents. The facilities are kept very clean and are open to all residents. Quiet at night and a very safe feel to the environment. Would recommend

                                            Manager

                                            10/26/2017

                                            SYNC at Arden Park
                                            Your review made our day! Thank you so much for the great feedback! We love having you as a resident and appreciate you taking the time to complete a review! Let us know if we can help with anything at all!
                                            Review Author Icon

                                            Resident 405040

                                            Verified Resident 2017

                                            10/9/2017

                                            The beginning was a little rocky as far as pricing and selection of the apartment that would best match my wants and needs. The staffing however was very friendly and for the most part knowledgeable. The community also offers great amenities.

                                              Manager

                                              10/24/2017

                                              SYNC at Arden Park
                                              Thank you for your review of Elysian at Arden Park. We are happy to hear that you are satisfied with your living experience and appreciate your residency. If you need anything, please contact the office.
                                              Review Author Icon

                                              Resident 396386

                                              Verified Resident 2017

                                              9/16/2017

                                              Good location and overall apartments are new and clean. Common areas can be cleaner and management should be more prompt in adressing maintainance requests. Pool is nice, but not clean enough. It is ridiculous that they charge for parcel pick up.

                                                Manager

                                                10/24/2017

                                                SYNC at Arden Park
                                                Thank you for your review, we apologize for the late response. We certainly want all of our residents to be happy, please give us the opportunity to make it right. Please contact the office directly and we will be happy to discuss further with you.
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                                                Resident 393157

                                                Verified Resident 2017

                                                12/11/2017

                                                It is well-kept complex. we really enjoy it as it is clean and neat and the buildings are really new. would definitely recommend it. staff are really nice. they have elevators which was important for us. the only downside is the gym which is really small for the complex

                                                  Manager

                                                  9/11/2017

                                                  SYNC at Arden Park
                                                  Thank you so much for your review. We're very happy to hear that your experience at Elysian at Arden Park has been positive, and we're glad that our team has taken such great care of you. Thank you for your residency!
                                                  Review Author Icon

                                                  Resident 391264

                                                  Verified Resident 2017

                                                  9/3/2017

                                                  We absolutely love it here! The amenities make me feel like I'm living at a resort! The 24 hour gym is clean with updated equipment that I'm so thankful for. I love the events here for residents and truly feel cared for here. It's a wonderful community.

                                                    Manager

                                                    9/11/2017

                                                    SYNC at Arden Park
                                                    Your review made our day! Thank you so much for the great feedback! We love having you as a resident and appreciate you taking the time to complete a review! We are so happy that you love using all of our amenities, and coming to our resident events! We look forward to seeing you soon! Let us know if we can help with anything at all!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    1 Bed, 1 Bath | 503 sq. ft.

                                                    $1,138 - $1,148

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    A3

                                                    1 Bed, 1 Bath | 824 sq. ft.

                                                    $1,327 - $1,497

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 749 sq. ft.

                                                    $1,288 - $1,353

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    4.3

                                                    Maintenance

                                                    3.6

                                                    Neighborhood

                                                    4.5

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    21

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.1 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.. Comments: Pets Allowed
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                                                    • Dogs Allowed
                                                      Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.. Comments: Pets Allowed
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                                                    Other
                                                    • BBQ and Picnic Area
                                                    • Coffee Bar
                                                    • Cyber Cafe with Wi-Fi
                                                    • Dog Park
                                                    • Dog Park with Agility Equipment
                                                    • Grilling Stations
                                                    • Poolside Cabanas
                                                    • Resident Lounge
                                                    • Resident Social Room with Billiards
                                                    • Resort Style Pool
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                                                    Leasing

                                                    San Antonio Apartments with Everything You DesireSYNC at Arden Park is where luxury and comfort meet sophisticated urban style. SYNC at Arden Park San Antonio apartments are conveniently located near The Medical Center, USAA, and UTHSC. We offer a selection of one, two and three bedroom apartment homes that will fit a variety of lifestyles. Each home comes with a wide array of features. Spacious and open chef-inspired kitchens, some come with an open-island design and all feature granite countertops. Your apartment home has a beautiful Terrace or an extended sunroom that expands your living area. Walk-in closets and jetted garden tubs are a feature in some of our homes and all homes offer residents the convenience of in-home washer and dryers.The indulgences of SYNC at Arden Park extend far beyond your front door. You will enjoy our complimentary towel service while lounging under one of the poolside cabanas between dips in the sparkling pool. For our active residents you will love the lifestyle strength and cardio center that offers gym quality equipment and a tanning center. Our 4-legged family members will enjoy the freedom of our leash free Pet Park that is located by one of our covered outdoor living area. If you prefer to stay inside you can socialize in the clubhouse or stop by for a latte at our coffee bar. We also offer a business center with a complimentary fax service for when business needs to be taken care of. SYNC at Arden Park provides you so much more than just apartments in San Antonio.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    SYNC Residential

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                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?
                                                    Manager

                                                    03/22/2018

                                                    SYNC at Arden Park
                                                    A: the water and electricity can come up to from $13-$83 it depends on the usage of each person.

                                                    Frequently Asked

                                                    Based on 2294 number of votes by renters, SYNC at Arden Park is currently rated 4.4 out of 5 stars.
                                                    SYNC at Arden Park is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    SYNC at Arden Park is rated 3.6/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    SYNC at Arden Park is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    SYNC at Arden Park is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    SYNC at Arden Park is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    SYNC at Arden Park is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.1 days to their community reviews in the past year.
                                                    SYNC Residential
                                                    Cats Allowed
                                                    Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.
                                                    Comments: Pets Allowed
                                                    Dogs Allowed
                                                    Restrictions: No more than two pets are allowed per apartment home and pet fees/depoists will be charged per pet. Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted. Please contact our leasing office for details on pet fees and restrictions.
                                                    Comments: Pets Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    SYNC at Arden Park is a 503 - 1,350 sq. ft. apartment in San Antonio in zip code 78240. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,138 - $1,980. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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