Tetro Student Village

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Tetro Student Village

7023 N Loop 1604 W Acc Rd , San Antonio, TX 78249
(84 Reviews)
$685 - $775/mo

Tetro Student Village Reviews

(82)

3.4 rating

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84 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2022 - 2023

6/1/2023

Not a safe environment. Consistent car thefts and vandalism

Management have been aware of the high volume in car theft and vandalism and refuse to add security measures such as having cameras in the visitors parking lot and by the apartments in the back especially on the first floor to prevent break in.

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    annoyedagainlol

    Resident 2019 - 2021

    11/19/2021

    STOP! do not apply to stay here i’m telling you right now. I could literally write a book on how unprofessional this place is and how much they don’t care about resident satisfaction. I love tiffany tho! Everybody else can kick rocks however. Can y’all believe I haven’t had wifi for three calendar weeks? Every single time I say something I’m given a different answer and it’s clear they don’t take this seriously. I’m addition to this, my car has been towed for no reason, my roommate’s room had mold when they moved her in (it was so bad two previous roommates moved out) and they take forever to address maintenance repairs. LOOK ELSEWHERE. wish i could give less than one star

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      anonymous

      Resident 2021

      9/10/2021

      Ridiculously disgusting ROACH INFESTED apartments. Front office doesn’t give one single care. The whole infestation issue brought up to them seems to be the norm. Couldn’t cook or yet alone felt comfortable warming up food in my kitchen. Roaches have gotten into my guests cups and have crawled down my curtains and behind my pillows, carpets, and etc. wouldn’t recommend spending a dime here, not worth it not one bit. Uploaded was a pic of the dishes my dirty roommates would leave in the sink.

        Manager

        5/3/2022

        Tetro Student Village
        Anonymous, We regret to hear that you had or are having a negative experience with us, but would appreciate the chance to turn your experience around. If you could contact me directly at 210-781-4201 or rcabrera@tetrostudentvillage.com so that we can help to rectify the issue. If you are having a pest control issue it is important to us that we resolve this issue immediately. Thank you taking the time to leave us a review and we hope to hear from your soon.
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        anonymous

        Resident 2020 - 2021

        6/14/2021

        I am current resident and tetro is a scam. My roommates and I came in thinking we would get access to a pool, 24/7 gym ( like they claim), tanning bed, garage, etc. They never told us the gym is only open from 9-6 pm. making it inconvenient for those who work or study. The pool is only open 1/2 the time. The security is the worst.

          Manager

          6/18/2021

          Tetro Student Village
          Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (210) 469-9056 to discuss this further. Rashad Cabrera
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          Maleigha_B

          Resident 2020

          12/17/2020

          terrible would absolutely not reccomend. when we moved in the microwave was leaking and the oven was broken. we've had maintenance people come into our apartment without informing us even going into my roommates room while she was sleeping, and unlocking my room and going in without permission. currently the toilet in my restroom is broken and my shower curtain just fell out of nowhere and they've done nothing to fix it. not to mention how many break ins there's been in the past month alone as well as someone banging on our front door and my roommates window and again them doing nothing about it. terrible experience would never do it again

            Manager

            12/21/2020

            Tetro Student Village
            Hi Maleigha, thank you for taking the time to leave a review. We’d love to learn more about how we could provide a 5-star experience. Please give us a call at (210) 239-1166. Thank you and have a great day ahead! Regards, Tetro Student Village
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            anonymous

            Resident 2018

            11/29/2018

            This is my second year living at tetro. The first year was a breeze and I did not have any troubles. This year on the other hand has been awful. When I moved in to my four bedroom apartment our lock to our front door was not working. So for the first two months we were without a handle and had a deadbolt on our front door. It was hard to lock from the outside so we had to go through the garage the first two months. We practically had to beg for them to finally get us a door knob. My room did not have blinds. That took about two months for them to finally put some up for me. We put in a request to fix our stove because two of the stove tops do not work. It's december and we requested it in August(pictures below) and still nothing as been done. Our water heater keeps messing up so we have to put in a request every month for them to fix it because every month our hot water will stop working. The visitor parking here sucks. I had a friend of mine park behind our garage and… See More>
              Manager

              1/15/2019

              Tetro Student Village
              We sincerely apologize your experience at Tetro Student Village was less than stellar. Please contact us at (210) 239-1166 so we can learn more.
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              Allison_B750

              Resident 2018

              9/24/2018

              The individual leases/utilities are very convenient for students. I've enjoyed my experience living here from tour to my current time here. The shuttle is always on time, and it's really nice being so close to cvs, heb, and a gas station.

                Manager

                11/9/2018

                Tetro Student Village
                Hi Allison, thank you for staying at Tetro Student Village ! We wanted to thank you for your 5 star review!
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                anonymous

                Resident 2018

                9/19/2018

                Alicia and Allie are the sweetest!!! Great customer service everytime I go the office. Moving day it was okay, but I'm satisfied with the price! Im lucky that I have a wrap around balcony!! I also was blessed with one of the big rooms. I might renew lol

                  Manager

                  11/9/2018

                  Tetro Student Village
                  Hi, thank you for staying at Tetro Student Village! We wanted to thank you for your 5 star review! Alli and Alicia are rockstars! We are happy that you are enjoying the #TetroLife :-)
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                  anonymous

                  Resident 2017 - 2018

                  6/12/2018

                  I love tetro! The staff here is extremely fun and helpful. The free food and games/events that they hold every month are always great. The maintenance staff is quick to fix any problems you may have. Overall 10/10 would recommend

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                    Olivia Wright

                    Resident 2018

                    6/8/2018

                    I've really enjoyed my second year at Tetro. I found the apartment online since I wasn't from San Antonio. I originally spoke with the manager then ------. They were both very polite and helped me determine what suited my price range best. On my move in day, the front office knew exactly who I was when I arrived. They even walked me to my apartment. I'm appreciate this as finding housing can be a tough decision. My experience has been one I've enjoyed. This is my second year attending Valero for my summer internship, and I chose to reside at Tetro again based on the level of customer service and friendly staff.

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                      anonymous

                      Resident 2018

                      6/7/2018

                      The staff is incredibly rude they will take picture of you when you are in the office just to make fun of you. The Rooms are typically dirty when you move in and then when you change charge a cleaning fee for the next Tennant and don't clean well at all for them. There are a lot of loud parties with drugs and alcohol and the apartment walls are paper thin. They don't take in your roommate preferences into account. So if you want to study good luck. The guest parking is a joke. They'll let the towing service tow residents as well. Let alone a guest or even parent visiting. The tow trucks wait for you to leave and scan your car immediately to tow it as soon as you walk away. I don't let anyone who visits me park here. Crystal once knocked on the door and demanded to be let into the apartment to a guest who answered saying she was staff. She didn't have proof of identification on her to prove to my guest who she was and didn't have a key either. If you have another choice don't live here. They treat the Tennant's horribly… See More>
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                        anonymous

                        Resident 2016 - 2018

                        5/3/2018

                        Management here is beyond useless. So much so, they actively find ways to punish residents and squeeze every single penny these residents don't have. Have a piece of trash in your garage? Give us $25 thanks. Is your window blind crooked? Give us the money to replace the entire window. Parking here is a disgrace, with very limited guest parking, and rampant towing taking cars from visitors, as well as longtime residents like myself. Do yourself a favor, and DO NOT MOVE TO TETRO!!!! Do not give your money to these criminals. Do some research on your other options, I promise you can do better.

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                          Kmmarie

                          Resident 2015 - 2018

                          2/24/2018

                          So just a heads up... They auction out gift cards to residents that leave good reviews. So all of the ones that you see are very fake. Anyone that actually lives at Tetro would not actually say these things. For example, the one only good review thus far on this website sounds extremely fake and was probably a gift card winner or one of the office staff. THERE ARE NO VISTITORS PARKING. EVER. I can't have ANY guests over EVER because there is a total of maybe 20 spots.. Mind you there's 20 buildings. That's 1 guest spot per building. Instead of fixing this issue they put "reserved parking" spaces ther that you have to PAY $10 to have your guests park there. Which no one ever does because they are empty and the office staff just park there. Why do I have to pay to have guests? My boyfriend tried to come and visit me one night and said he saw the same car for 2 hours trying to find parking. I've witnessed residents get towed several times. If you are resident with a valid parking pass but have a someone expired registration they will tow you. If you… See More>
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                            anonymous

                            Resident 2017

                            10/14/2017

                            Decent place place to live; fine amenities for a decent price, but the staff will disappoint any time you need anything. My dryer was broken most of the time I lived there, pool was closed because of broken glass (more a reflection of residents), the grill at the pool had no gas on labor day weekend. The kitchen/living area is nice and spacious but the walls are paper thin; sounds echo. The gym is pretty nice, has everything you need to get a good workout. I was charged > $100 upon moving out for things staff explicitly told me I was not responsible for when I moved in.

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                              anonymous

                              Resident 2014 - 2017

                              9/29/2017

                              Do not live here, when I moved in I was welcomed with flees that bit me all over my legs then I was kicked out of my apartment for 3 days while they fogged the place out and replaced the carpet. Then when I get back into my apartment everything that I had just moved in had literally been thrown into my bathroom multiple makeup palettes were broken my gross work shoes where wrapped in my bed sheets it was ridiculous. There are parties literally all the time at the pool so if you live by it your room will be shaking from the noise all the time. Multiple times drunk people banged on my door at 1-3 in the morning. I was out of a credit card for 2 weeks cause I ordered a new one and when it got there the front office workers sent it away saying "no one lived in my apartment" there's dog droppings everywhere cause no one picks up after their dogs. The pools been broken twice from drunk people at the parties getting glass in it and the area is always TRASHED after the parties like the pool will actually be green. There's… See More>
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                                Giovanni_C

                                Resident 2017

                                9/24/2017

                                Really an awful place. Avoid if at all possible, and if forced to go make 110% sure you have good roommates. Management is constantly trying to ---- you over through ridiculous rule violations and inspections. I was fined 3 times for trivial stuff, including leaving a mop out on the porch one day, and they kept my security deposit claiming it "didn't clean up my room and the common rooms", despite me having hired a professional clearer to do so. Bad roommates also screw you over, because since you're responsible for common room cleanliness if a roommate leaves trash everywhere and refuses to clean up, you're on the hook for their mess. The furniture and building was also cheap garbage, with the blinds regularly breaking and bending on use, the dishwasher not washing dishes so much as running water over them, and the stove vent distributing smoke evenly around the house instead of venting it outside. Also the AC kept turning off on its own. They have a pool right in the center of the compound, and every 2-3 days there's a loud and aggravating party blasting music there for 5 hours in the evening. Internet was ok, but turned… See More>
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                                  anonymous

                                  Resident 2015 - 2017

                                  9/1/2017

                                  I've lived at Tetro Student Village for 3 years. My sophomore year of college was when I moved in and I am now a senior. My sophomore year was when Tetro Student Village was run under a different management company. Hands down the management during this time was horrible .The workers in the office were rude and did not care for the residents at all. Before signing my lease, they allowed future residents to request which apartment building you wanted to live at. Of course, I chose an apartment building and signed the lease. On move in day, I didn't get the apartment building that I requested. I had to talk to the manager at the time who offered the deal to me to switch me out of the apartment building I was assigned to. During move in day, there were 4 extra-large bags sitting on the balcony leaking fluid onto balcony below us. There was even a stain on the balcony for 2 weeks of where the trash bags were sitting. Getting appliances fixed during this time took hours! It took the entire day to even get a maintenance worker to fix our air conditioning unit during the… See More>
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                                    Hanali_P

                                    Resident 2016 - 2017

                                    8/23/2017

                                    out of all the apartments i have toured or visited i would have to say that tetro is my favorite! I love the layout and how spacious the 3 bedrooms are! The staff is super friendly and they will tend to your needs as soon as they can! I can't imagine myself living anywhere else.

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                                      raechill611

                                      Resident 2015 - 2017

                                      6/7/2017

                                      oved Tetro for the first year I lived here, that was before management changed.. Since October of 2016 my AC has been out, off and on. Maitenance comes in a "fixes" it yet it quickly breaks less than a week every time. It is now June. It is 100 degrees outside, it is nearing 95 in my apartment. I am trying to attend summer classes and live here but it is UNBEARABLE I haven't slept in days because of how hot it is. I can barely get my work done. No matter how many utility requests we submit they never fix it for us. WE ARE SUFFERING, they have showed no compassion to help us out, and wait it gets better... they gave me lease violation one day when they were trying to fix it when no formal request had been submitted and they technically had no reason to be in my room. An obvious blackmail attempt. SO if you want to be blackmailed, go ahead and live here. My utility bill is huge from the ac being on from their attempts to fix it. This is 100% their problem that they have blamed on us while we suffer and literally pay the… See More>

                                        Updated Review

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                                        Katykat123

                                        Resident 2015 - 2017

                                        5/25/2017

                                        I enjoyed the location of Tetro a lot, but I cannot get past the office management. I Have been lied to, screwd over, and treated like a child every time I step in that office or call. They have attempted to fine me over $800 in the last 6 months because they lost half the paperwork in my file, along with many other people. When I confronted the staff they were extremely unhelpful, and it took 2 weeks and my parents coming in for them to 'find the paperwork'. Even after they admitted I had done no damage to the apartment, they send me fines anyway which I had to again fight and then get explicit documentation from the manager herself so it woud not happen again. I don't know a single person living here that would recomend Tetro, and I certainly won't. When I spoke to the manager outside the office staff about the jump in my rent from 575 to 620, she told me that she is not responsible for anything jer employee's tell me to gwt me to sign a contract. She also said unless I have documents signed by her and the employee I do not… See More>
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                                          andrewchadderd

                                          Resident 2014 - 2017

                                          4/16/2017

                                          I said on Google and I'll say it again Don't live here. When they first opened they were owned by a corporation that was super chill but everyone from that company left and they brought in a bunch of tards. I was taking care of a puppy for a day, didn't even let me explain before I received an email the next day fining me for breaking my lease with a picture of me with the puppy as soon as I walked out of my car with her. When I tweeted that blasphemy 3 people direct messaged me saying they had similar issues with trash and other lease violations that were bs and how Tetro stalked them and took pictures of them. Tetro is money hungry now and honestly it's not even that great of a place to live in. If I was looking for a place I'd rather move to Prado or any other student living. The worst part is that I've lived at Tetro 3 years and never had an experience like that until these new managers came in and these new workers came in. Move somewhere where the manager doesn't look like she hates her life and looks… See More>
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                                            anonymous

                                            Resident 2017

                                            2/2/2017

                                            DO NOT RENT HERE unless you like having 12 RATS as roommates. We've had a RAT problem for months and they refuse to fix the problem. They said "it's part of nature" for RATS to find "homes" in apts and that they won't fumigate. We find RAT POOP on our kitchen floor every morning and are constantly having to watch for them while we're cooking and can't leave food anywhere other than cabinets cause you'll find little RAT bites in it. My roommate found a RAT in her room as well. So unsanitary and unfortunate to pay $700 to live in RAT ----

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                                              anonymous

                                              Resident 2015 - 2016

                                              6/27/2016

                                              As a parent, I would strongly NOT recommend Tetro Student Village as a safe place for your student to live. My son was assigned a roommate who continuously smoked marijuana, especially late at night and with a lot of other people smoking inside the apartment. This was in clear violation of the Tetro contract prohibiting illegal use of drugs. It affected our son's health, safety and ability to focus on school. Despite complaining to management and providing them with photographic evidence and TWO police reports, management refused to acknowledge the issue. Tetro clearly was in violation to their contract, yet absolutely refused to release us from the contract. Because of the situation, we moved out 2 ½ months early. All requests to end the lease early were denied. We continued to pay for a very expensive apartment that my son could not live in. It's a shame that corporate greed becomes a priority over the health, safety and success of a student.

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                                                anonymous

                                                Resident 2015 - 2016

                                                5/3/2016

                                                Do not live here!!!! The apartments are falling apart and are only 2 years old. The furniture is cheap and gross and already falling apart! Not to mention the beds and couches are very uncomfortable. They never spray for bugs so we've had to deal with ants and gnats, both of which came even though we didn't leave out any food. There's no lights outside so it's very dark at night time. It's incredibly loud, there are parties literally every night. It's over priced for the amount of space you get. Don't trust the office to get anything right. They have charged me $10 more every month I've lived here than my lease states. So they owe me money, over $100 to be exact. If you decide to live here, be prepared to have random charges on your account that you will be forced to pay. So far we have been forced to pay for multiple months of electricity twice. They charged me twice for one month of rent. They charge you for water one month then the next few claim they don't charge for water and you're only responsible for electricity and back and forth. Honestly the office… See More>
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                                                  RebekahMarieeeeee

                                                  Resident 2015 - 2016

                                                  4/26/2016

                                                  I LOVE LIVING AT TETRO! They have the best events and are just fun be around. The old mamgers didn't seem to care about what you have to say about any of your problems, but since the new manager came, everything has turned around. I feel safer with the new security that rides around, they dont party with my neighbors which is nice. maintenace is fast and respectful, they just dont barge in

                                                    Floor Plans & Pricing

                                                    2 Bedrooms

                                                    Travis

                                                    2 Beds, 2 Baths | 840 sq. ft.

                                                    $720

                                                    See Floor Plan Details

                                                    Bowie

                                                    2 Beds, 2 Baths | 888 sq. ft.

                                                    $775

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Crockett

                                                    3 Beds, 3 Baths | 1,111 sq. ft.

                                                    $685

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $25. Restrictions: We are a pet friendly community, which allows for a maximum of 2 pets per unit. There is a $300.00 non-refundable pet fee. per pet. Pet fees are due at move-in. Monthly pet rent is $25.00 There is a maximum pet weight of 60 pounds. Breed restrictions include: Prescanario, Rottweiler, Fila Brasiliero, American Bull Dog, Staffordshire Terrier, Dogo Argentio, German Shepherd, Japanese Tosainu, Great Dane, Akita, St Bernard, Doberman, Dalmation, Shar pei, Chowchow, Wolf, Bandog, Boerboe, Mastiff, Pi. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Fee: $300. Rent: $25. Restrictions: We are a pet friendly community, which allows for a maximum of 2 pets per unit. There is a $300.00 non-refundable pet fee. per pet. Pet fees are due at move-in. Monthly pet rent is $25.00 There is a maximum pet weight of 60 pounds. Breed restrictions include: Prescanario, Rottweiler, Fila Brasiliero, American Bull Dog, Staffordshire Terrier, Dogo Argentio, German Shepherd, Japanese Tosainu, Great Dane, Akita, St Bernard, Doberman, Dalmation, Shar pei, Chowchow, Wolf, Bandog, Boerboe, Mastiff, Pi. Pet Limit: 2
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                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • Awesome Resident Events
                                                    • Complimentary Starbucks Coffee Lounge
                                                    • Controlled Access Building
                                                    • Convenient to Restaurants
                                                    • Convenient to Shopping
                                                    • Dog Park
                                                    • Exceptional Customer Service
                                                    • Fire Pit
                                                    • Foosball Tables
                                                    • Grilling Stations
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-site Courtesy Officer
                                                    • On-site Vending Machines
                                                    • Online Bill Pay
                                                    • Pool Tables
                                                    • Resort Style Pool
                                                    • Showroom
                                                    • Shuffle Board Court
                                                    • Soccer Field
                                                    • Sports Bar
                                                    • Study Room
                                                    • Tanning Beds
                                                    • Volleyball Court
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                                                    Leasing

                                                    Tetro Student Village features luxury off-campus apartments near the University of Texas San Antonio (UTSA), conveniently located directly across the street from campus and the first stop on the UTSA shuttle route. Two, three and four-bedroom fully furnished floorplans feature open layouts, 42-inch flat screen TV's with free cable, upgraded appliances, huge walk-in closets, private bathrooms, and plenty of free resident and guest parking. Residents enjoy awesome amenities including a resort-style pool, private dog park, sports bar, soccer field, Starbucks coffee lounge, state-of-the-art media lounge, and private study rooms.
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                                                    Office Hours

                                                    • Sunday: 12:00 PM - 04:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Landmark Properties

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Landmark Properties
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $25
                                                    Restrictions: We are a pet friendly community, which allows for a maximum of 2 pets per unit. There is a $300.00 non-refundable pet fee. per pet. Pet fees are due at move-in. Monthly pet rent is $25.00 There is a maximum pet weight of 60 pounds. Breed restrictions include: Prescanario, Rottweiler, Fila Brasiliero, American Bull Dog, Staffordshire Terrier, Dogo Argentio, German Shepherd, Japanese Tosainu, Great Dane, Akita, St Bernard, Doberman, Dalmation, Shar pei, Chowchow, Wolf, Bandog, Boerboe, Mastiff, Pi
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $25
                                                    Restrictions: We are a pet friendly community, which allows for a maximum of 2 pets per unit. There is a $300.00 non-refundable pet fee. per pet. Pet fees are due at move-in. Monthly pet rent is $25.00 There is a maximum pet weight of 60 pounds. Breed restrictions include: Prescanario, Rottweiler, Fila Brasiliero, American Bull Dog, Staffordshire Terrier, Dogo Argentio, German Shepherd, Japanese Tosainu, Great Dane, Akita, St Bernard, Doberman, Dalmation, Shar pei, Chowchow, Wolf, Bandog, Boerboe, Mastiff, Pi
                                                    Pet Limit: 2
                                                    2 Beds, 2 Baths
                                                    3 Beds, 3 Baths
                                                    4 Beds, 4 Baths

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                                                    Tetro Student Village

                                                    June 2024

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                                                    Tetro Student Village is a 840 - 1,731 sq. ft. apartment in San Antonio in zip code 78249. This community has a 2 - 4 Beds, 2 - 4 Baths, and is for rent for $685 - $775. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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