Review History for anonymous

The Abbey at Copper Creek


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anonymous

Resident 2018 - 2021

6/2/2021

So this place started off really nice. The renovations are good if not great. And Edee is a great person in the front office. But over the last year maintenance has gone to heck. It has now been 3.5 months since the winter storm. It took them only a week to rip holes in my walls as they searched for mold, which was great. But, there have been no repairs since then. I have huge holes in my living room walls. This is not surprising sadly. As I had an air conditioner leak in September that caused the floors to buckle and I have mold 3-feet high in an adjacent closet. They simply cleaned and painted over the mold. 9 months later the closet still smells awful and is unusable. In May of 2020, I had an electrical outlet catch on fire due to a short in the wall. It took them 10, yes 10! days to repair it. I had to turn the power breaker (to the entire kitchen) off so the apartment would not catch on fire. This place seems great for the money, but renter beware they only care about getting your rent, up keep of the apartment is of 0 priority. They won't spend a dime to fix anything.
    Manager

    8/17/2021

    The Abbey at Copper Creek
    Thank you for the opportunity to respond and address your concerns. We are so sorry that you have been unhappy. Our goal is to provide the best customer service possible.We do respect all our residents and we address all the concerns in a professional manner. If you have any questions or concerns , please call our office.Thank you again for choosing Abbey at Copper Creek.

    Review 22 out of 162

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    The Abbey at Copper Creek

    June 2024

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