Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 4 days |
Contact Property
The Alcove at Alamo Heights
6419 N Vandiver Road
San Antonio, TX 78209
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 4 days |
Hi Jazmine_M534, We are thrilled to take care of wonderful people like you. Thanks again, you are truly appreciated! Best Regards, The Alcove at Alamo Heights Team
Hi Jazmine_M534, We are thrilled to take care of wonderful people like you. Thanks again, you are truly appreciated! Best Regards, The Alcove at Alamo Heights Team
We are thrilled to work for wonderful residents like you. Thanks again, you are truly appreciated! Best Regards, Alcove at Alamo Heights
Dear Anonymous, Thank you so much for the positive rating and for taking the time to post. We truly appreciate our customers and work hard to earn positive feedback. Looking forward to continuing your great experience within our community. Best Regards, Alcove at Alamo Heights Apartments
Dear A Nicol, Thank you so much for the positive rating and for taking the time to post. We truly appreciate our customers and work hard to earn positive feedback. Looking forward to continuing your great experience within our community. Best Regards, The Alcove at Alamo Heights Team
On behalf of myself and the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you. Enjoy your new home! Best Regards, The Alcove at Alamo Heights Team
Hello anne.shinn39, Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! We value your input and thank you for letting us know about your experience with our community. Best Regards, The Alcove at Alamo Heights Team
Tommy, Thank you so much for taking a moment to leave us a review. we are thrilled to hear that you love our lovely quiet community as much as we do. Please know you can turn to us in the future should you ever need further assistance. We are thrilled to have you here as part of our community. Alcove Management Team
Amber, We are pleased to hear that The Alcove has checked all the boxes for you and we are thrilled that you are a part of our community. Don't forget about our resident referral program. Alcove Management Team
We are so thrilled to see such a phenomenal review. We are pleased to hear that you love our property and staff as much as we do. Don't forget about our resident referral program. We have some great 1 bedroom specials right now.
Julie, Thank you for taking a moment to leave us a review. We are thrilled to hear that you love our property and staff as much as we do. Don't forget about our resident referral program. Alcove Management Team
Thank you so much for taking the time to leave us a review as your feedback as a resident is extremely important to us. We are pleased to hear that you love our community and staff as much as we do. Don't forget about our resident referral program. =) Alcove Management Team
Rhyma, We are so pleased to hear that you love our property and staff as much as we do. We look forward to many more years of service to your family. Don't forget about our resident referral program. =) Happy 2019! Alcove Management Team
Thank you so much for leaving us a great review. We are thrilled that you love our staff, property and location as much as we do. Have a great holiday and a Happy New Year ahead! Alcove Management Team
Thank you for taking the time to leave us a review. We are so thrilled to hear you love our property and staff as much as we do. Sony forget about our resident refarral program to earn that extra $$ thru the upcoming holidays. Alcove Management Team
Lauryn, We are so thrilled to hear that you have and are enjoying your stay with us and we look forward to many more years of business together. Thank you, Derek Higgins ASMC Marketing Director
Thank you for sharing. We are so glad you enjoy your apartment, and that the team does a great job making you feel at home! Thank you for making The Alcove your home!
Josh- Thank you for your kind words and wonderful recommendation!
Angie- Thank you so much for the review! We strive to make The Alcove at Alamo Heights a great community and feel that hand in hand with having great apartments and well kept community- customer service and serving our residents is the most important thing. Always feel free to let us know how we can help you!
Thank you for your kind words. We take great pride in making sure everyone loves their home, here at The Alcove. Please let us know if there is anything we can assist you with.
We appreciate you taking pride in your community and letting us know where there is room for improvement. We now have a new groundskeeper whom we've instructed to make sure to specifically address some of the issues that you are concerned about. We've reached out to the valet trash service and increased our service to four times a week opposed to three. We do have a resident portal that you can go online to make payments and submit work orders. Please email us at [email protected] so that we can give you the resident portal information and if you would like to discuss any other concerns. We look forward to hearing from you. Thank you for making The Alcove at Alamo Heights your home.
$1,275 - $1,365
780
N/A
A1
$1,655 - $1,775
1,075
8 Units
B1
$1,695 - $1,815
1,154
N/A
B2
$2,085 - $2,185
1,261
N/A
C
At the Alcove at Alamo Heights our friendly, top notch staff, high-quality amenities and dedication to our residents set us apart from the rest of our competition! Our one, two- and three-bedroom floorplans are perfect for any lifestyle. We have all the finest finishes and features you deserve. All kitchens feature espresso cabinetry, granite countertops and stainless-steel appliances. Beautiful wood-style flooring makes your apartment home modern and stylish. Our pet-friendly community is equipped with a resort style pool, BBQ grills, 24-hour fitness center, and a location with access to work and fun! Escape from the hustle and bustle and relax in charming Alamo Heights! Our unbeatable location provides you with easy access to Interstate 35, 410 and 281. We are close to all the best dining, shopping and entertainment options, The McNay Art Museum, Brackenridge Park and Pearl District to name a few. No matter how you spend your days or nights, The Alcove at Alamo Heights will always be happy to welcome you home! We'd love to show you around! Please call or email us today to schedule a tour of our beautiful apartment community in Alamo Heights, Texas. now.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
The Alcove at Alamo Heights
6419 N Vandiver Road
San Antonio, TX 78209