Review History for likewhereilive23

The Benton


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likewhereilive23

Resident ā€¢ 2010 - 2014

8/13/2014

I have lived here for almost 4 years...and plan to renew...As apartment complexes go, this is really nice, and there are some very nice people here. What we have are irresponsible dog owners that think the maintenance staff ought to clean up after their dogs. If you want someone cleaning up after your pets, look in the mirror...you will see who is supposed to do that. And people who just throw trash all over the ground, because, after all, the maintenance crew has nothing better to do. I have seen 3 managers come and go...and we are fortunate to have the people in the office that we have..they are kind, caring, and extremely helpful. Any issue, and there have been very few, are resolved quickly and with a very caring attitude. For them, it is all about the resident. Kara went above and beyond to help me with an overcharge on my water bill due to a lease issue..she didn't have to, but she did. And was most gracious about it. They all are..so give these good people a break and show some respect..you are not the only ones living here, so be kind to your neighbors and clean up after yourself..These are very nice apartments, and I love mine..I love coming home to it.
    Manager

    8/18/2014

    The Benton
    Thank you so much for your kind words and taking the time to write this review of Hillstone Ranch. We are so glad that you are having a great experience at this community and that you have made Hillstone Ranch your home for almost 4 years! We look forward to a continued relationship with you. We greatly appreciate your thoughts and opinions. We value our community and work hard to keep it clean. We are fortunate to have residents who take pride in our communityĆ¢??s appearance by helping us keep the grounds clean! It really does make a positive difference in everyoneĆ¢??s living experience. Thank you for also informing us of the lighting issue, we apologize for any inconvenience this has caused you. We are eager to address your specific needs in an effort to improve your experience. Don't hesitate to let us know if there's anything else that would make your living experience more enjoyable. Thanks again!

    Review 17 out of 76

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    The Benton

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