Review History for anonymous

The Benton

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anonymous

Resident 2014 - 2015

7/30/2015

Do not waste your time with this place. I moved here thinking it was a nice place with nice management....wrong. Just wait until you need to move closer to grad school campus and let them know you're leaving, no consideration at all!!! Nothing against them until that point, because it was awful. Suddenly I don't matter and they refuse to sign for certified notices, do not adhere to the lease (says you have until midnight, but there's no night deposit box - pretty sure it's illegal to lie in the lease). What the other guy said about the maintenance is true too because they just barge in without leaving a note or anything. I think that's in the lease too... Seriously don't waste your time. There's plenty of brand new apartments with much better management.
Manager

2/13/2018

The Benton
While we thank you for your review, we also value feedback. Hillstone Ranch has been managed by Internacional Realty Management since then we have done lots of improvements to the property. We also would like to apologize for the inconvenience you had while living at Hillstone Ranch. Hillstone Ranch makes it very convenience for our residents to pay rent by providing an online services; Rent Cafe and WIPS card 24 hours. Also money order/checks at the office from Monday thru Friday 9:00 to 6:00 ,Saturday 10:00 to 5:00 and Sunday 1:00 to 5:00. 24/7 on call maintenance services available. We provided the resident with a copy of the work order,a courtesy call and offer the best services! Please consider us again in the future. We will make sure you get a pleasant stay with us! -Hillstone Ranch Apartments Lissette

Review 12 out of 93

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The Benton

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