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The BLVD at Medical Center

4980 USAA Boulevard

San Antonio, TX 78240

 
 
 
 
 
 

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Resident · 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/31/2018
Roaches, roaches, and more roaches! I did the tour of the apartment complex and fell in love with the place. To my surprise when I arrived to my apartment on move-in day I saw about 5 to 7 roaches running around in all areas of the apartment. They were the little brown roaches. My family and I used roach bombs on two different occasions, caulked the areas where we thought the roaches were coming from, thoroughly cleaned the place, and finally the apartment complex sent two different exterminator companies out to treat my place. None of this worked! The roaches were still finding ways to get into my apartment, I believe they were even coming through the drains because I started seeing them on my toilet and my sinks. It was so awful that I moved out two weeks after moving in and had my money refunded. If you don't want roaches as your roommates, then this is not the place for you!
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The BLVD at Medical Center Manager

06/08/2018

We've made it our goal at The BLVD to provide the very best in customer service, and I'm disappointed to see that we have let you down in that regard, Ariana . I'm so sorry that your experience did not live up to that expectation and I'd greatly appreciate the opportunity to resolve your pest control concerns as soon as possible and have our vendor come take a look at your home. If you could please contact me at [email protected] to discuss further at your earliest convenience, thank you.

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The BLVD at Medical Center

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