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The Branch at Medical Center

7207 Snowden Road, San Antonio, TX 78240
7207 Snowden Road, San Antonio, TX 78240

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The Branch at Medical Center

7207 Snowden Road

San Antonio, TX 78240

 
 
 
 
 
 

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Community epIQ Grade N/A

Ratings & Reviews (152 Reviews)

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Pmathis • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/26/2020
I'm not going to sit here and talk anyone out of renting here, I'll just tell you our experience using facts then let you decide. Let me start by saying this was the worst experiences I've ever had in my life. We moved in late March… See More
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The Branch at Medical Center Manager

09/28/2020

We are very sorry that you feel this way about our community and that your experience here was so poor. We understand that these problems are extremely frustrating to endure in your home. We apologize that the lease breaking process went so poorly for you, however we were following our policies that were mutually agreed upon. If there is anything that we can do to resolve these problems, please reach out to us at (210) 615-4600 so we can discuss this in detail and work towards a solution. Thank you for taking the time to give us your feedback and we hope to hear from you soon.

Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/14/2020
This is the second google review I have written, however my overall experience living here for two years was TERRIBLE!!!! If you see a good review it might be because the management was putting resident's name's in a drawing for a $50 gift card if you… See More
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The Branch at Medical Center Manager

07/14/2020

We are very sorry to hear that you feel this way about our community. This review came in anonymously, but we are able to recognize you based on duplicate reviews on other websites.We are unable to locate you as a community member in our system based on the name provided in these other reviews, so we strongly encourage you to reach out to us at (210) 615-4600 so we can discuss your concerns and clear up any misunderstandings. Thank you for taking the time to give us your feedback and we hope to hear from you soon.

Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/19/2020
[Revised To Current. Deleted/Reposted Reflecting Ongoing Disregard On Their Part] Inadvisable > Less Than A Star "Deteriorating Conditions Where The Management Team Chastises Your Concernments (Especially With Follow-Ups Over Forgotten/Deleted Work Orders) Followed By Maintenance Crew Hazing When You Address The [Patching Up One Thing While… See More
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The Branch at Medical Center Manager

03/21/2020

This review came in anonymously, but similar wording was used in previous reviews. We will attempt to reach out to the community member we believe this review belongs to. We genuinely would like to speak with you about your concerns and work towards a solution. We encourage you to reach out to us by calling (210) 615-4600 or by emailing [email protected] We hope to hear from you soon.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/08/2019
The branch is the worst place you can ever move to , I highly recommended not moving in here . Let's see I don't know where to begin . Let's start off with the staff here thinks it's okay to not answer our calls ! People… See More
Useful    3
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The Branch at Medical Center Manager

03/13/2019

We are so sorry to hear that this has been your experience. We would really like to speak to you in person or over the phone. This way we can go over your concerns in detail and work towards a solution. Your review came in anonymously, so we are not able to reach out to your directly. We encourage you to please reach out to us by calling (210) 615-4600 or by stopping by the leasing office. Thank you for taking the time to reach out to us and we hope to hear from you very soon.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/05/2019
The new management and staff is absolutely AMAZING! Marlyn and Letty have been so helpful and have done everything they can to accommodate my needs! The maintenance guys are always out doing something and they work very hard! I've lived here for a little over 1… See More
Useful    3
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The Branch at Medical Center Manager

02/07/2019

Thank you so much for taking the time to give us a review and for your very kind words. Should you ever need anything from your Branch team, please do not hesitate to reach out to us by calling (210) 615-4600 or by stopping by the leasing office. Thank you again for your time and please have a wonderful day.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/14/2019
I moved out due to a family medical emergency with my father and left the apartment as I found it when i rented it, actually i had my friend fix the dishwasher that made a mess on the floor and leaked downstairs. I left the keys… See More
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The Branch at Medical Center Manager

01/18/2019

This could be anything from an early termination fee for breaking your lease (if that is what occurred) to damages that were found after move out. We have no real way of knowing at this time, because this review came in anonymously. Please reach out to us by calling (210) 615-4600 or by stopping by the leasing office. We would be happy to look into this for you and make sure we are all on the same page. Thank you for taking the time to reach out to us and we hope to hear from you very soon.

MadaboutMaintenance • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/02/2018
Recently moved out and absolutely worst experience ever. My air conditioner broke in May and my lease ended at the end of September, it's still not fixed. The office staff gave me attitude whenever I went in to complain and the property manager blatantly ignored my… See More
Useful    2
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The Branch at Medical Center Manager

10/09/2018

We appreciate that you took the time to give us a review and we are very sorry to hear that you feel this way. There are items in your review that we do not agree with you on, but we completely respect your opinion and right to express it. We understand that you have already moved out. We hope you have found a home that better fits your needs and wish you nothing but the best. Thank you again for your time and please have a great day.

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/01/2018
This is the worst place i ever stayed my apartment caught fire and the office manager told me i had to stay in the apt until monday with black soot and smokey and breathing that stuff in here also the manager or regional accused me of… See More
Useful    1
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The Branch at Medical Center Manager

10/09/2018

We believe there may be some miscommunication here, so a member of the management team will be reaching out to you. Just to confirm the process that has to take place. There is also a little more to the story than you put here in your review, but we do not want to get into a back and forth online. A member of the management team will be reaching out to you again to go over the process that will need to take place. We appreciate that you took the time to reach out and we will be in touch again very soon.

Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/13/2018
Second and third floor Apartments seem to think it is okay to just throw things over their balcony behind the apartments. Maintenance does not remove items thrown back there for weeks. Garbage from a lot of the apartments is left in front of the doors for… See More
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The Branch at Medical Center Manager

10/09/2018

We are extremely sorry to hear that this has been your experience. We want you proud to call our community your home and we apologize for failing you here. This review came in anonymously, but we would really like to speak to you over the phone or in person. This way we can go over each of your concerns in detail and work towards a solution. We encourage you to please reach out to us by calling (210) 615-4600 or by stopping by the leasing office. We appreciate that you took the time to give us your feedback and we hope to hear from you very soon.

doglover898 • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/12/2018
I have been living here since October. they didn't do a walk through of the apartment but I was in a rush to get one so I didn't mind. the day of move in they said it would be ready by a certain time. nope. took… See More
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The Branch at Medical Center Manager

03/13/2018

Thank you so much for taking the time to give us your feedback and we are so sorry this has been your experience so far. We are not okay with this and a team member will be reaching out to you today to make sure we address each of your concerns and come to a solution for you. One quick one we would like to mention is the online payments. If you use your actual checking account (routing number and account number) vs using a debit or credit card, there is no fee. If you use a credit or debit card, the issuing company for that card will charge a fee. Your other concerns we do want to address with you either in person or over the phone, so we can make sure they are taken care of. You can also reach us at (210) 615-4600 or by stopping by the leasing office. Thank you again for taking the time to give us this feedback and we apologize again for any inconvenience.

Krystal_H315 • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/15/2017
My names Krystal walker and my husband and I live here and love it. We currently live in a 2 bed 2 bath. They are very courteous to there residents and I like that they do stuff for the residents like the turkeys handed out today.… See More
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Prospective Resident Visited 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/15/2017
All of the staff here at The Branch is awesome! Since the first day so walked in and asked about leasing, I was treated like a person and not just a possible renter. They had the utmost respect. Their kindness was remarkable. The entire leasing staff… See More
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The Branch at Medical Center Manager

09/19/2017

Thank you so much for taking the time to give us your feedback. We strive for excellent customer service at The Branch and are so happy that you can see this firsthand. Thank you for your kind words. Should you ever need anything from us, please do not hesitate to reach out by calling (210) 615-4600 or by stopping by the leasing office. Thank you again for your time.

Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/01/2017
So visiting this apartment I was super excited, I had read bad reviews but the pools were clean and the apartment they gave us the tour of was really nice. We moved in July 10, 2017 and boy was I wrong, they gave us an apartment… See More
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The Branch at Medical Center Manager

08/02/2017

We are so sorry to hear this has been your experience. We truly want to make this right for you. You have listed several issues that we want to address personally with you. If you could call us at (210) 615-4600 or stop by the leasing office as soon as you are able. We appreciate you taking the time to send this in and making us aware. We want all of our community members proud to call The Branch home and are so sorry we have failed you here. Again, please reach out to us so we can address each of your concerns. Thank you again for your time.

Jessed1989 • Prospective Resident Visited 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/28/2017
Staff is Awesome maintenance is just as good love the remodeled unit with all black appliances the 24/7 gym heated pools just hate the color of the outside please change it See More
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The Branch at Medical Center Manager

06/28/2017

Thank you so much for taking the time to give us your feedback. We really appreciate your kind words for The Branch Team. We are so happy that you are proud to call The Branch at Medical Center your home! We do apologize you do not like the exterior color choices made. Colors can be hard to choose, as they are very subjective and what one person dislikes another might love. Either way, we honestly appreciate and value your opinion and feedback. Thank you again for taking the time to give it to us. Should you ever need anything at all, please do not hesitate to call us at (210) 615-4600 or stop by the leasing office...even if it is just to say hello!

jrmhbrks • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/27/2017
ANYONE RATING THIS HELL WHOLE ABOCE A 2 EITHER WORKS FOR OR WAS HIRED BY THE BRANCH!!!! Today is 9:59am, Thursday, April 26. I have only been here since Monday. I want to cry for signing this lease. Mae is in charge of the leading office.… See More
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The Branch at Medical Center Manager

05/09/2017

We are genuinely so sorry this was your experience. Please give the Property Manager (Monica) a call at your earliest convenience, so we can address all of your issues and come to a solution that will make you happy. We do not want you to be unhappy with where you live and our goal is for you to be happy to call The Branch at Medical Center your home! Please call us at (210) 615-4600 or stop by the Leasing Office, so we can go over this in detail. Thank you for your feedback and letting us know about this, but please reach out to us personally, so we can make sure your needs as a community member are being met.

Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/22/2017
I recently moved into the Branch at Medical Center. I must say it's a great place to call home. They have an awesome variety of floor plans for great prices! Apartments have been recently renovated with fancy hard wood flooring, upgraded counter tops, ceiling fans and… See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/07/2017
I'm a travel nurse and was contracted to work at Methodist children's hospital. This apt was perfectly convenient for me. Only took me 7 minutes to get to work! My shift ended are 3 am and the complex was very well lit when I would get… See More
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Resident 2012 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2017
I have lived at The Branch at Medical Center for about 4 years. There has been quite a few faces to come and go, and there have been renovations after renovations made to the exterior. I was really happy to see the indoor pool get fixed… See More
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[email protected] • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/18/2017
Wonderful complex !!! Tori got us in less than a week and a great deal special ! Ask for her !! We use the indoor pool once a week and they gym daily. They keep everything clean and on point. I love the maintenance and staff… See More
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Prospective Resident Visited 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/18/2017
Went by The Branch to look at floorplans. Ashley assisted me. She was so helpful! Answered all my questions and showed me a few apartments. Made me feel welcome. I loved the layouts but unfortunately the complex is too far from my work. Not a fan… See More
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Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/18/2017
I love it here. Ive lived here for a few years and i dont plan on leaving anytime soon. My apartment was reasonably priced and i love the layout. I love stopping by the office they are so nice and they know me by name. I… See More
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Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/18/2017
During my time living at The Branch, I had positive and negative experiences.The front office staff was like a revolving door and you never knew who was going to be working there. I'm so happy to have seen the same faces towards the end of my… See More
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neysarod • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/18/2017
The Branch at Medical has been so far so great. I recently moved in the apartment complex by December. I had the helpful agent, Tori, who made sure I was a satisfied tenant. Tori provided great customer service by allowing me to move locations of the… See More
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Prospective Resident Visited 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/18/2017
I've been back and forth between this complex and another, I just keep finding myself coming back to this property because of how great the staff was and how welcome I felt when they were showing me the apartment. Ashley let us know about a great… See More
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aswift889 • Prospective Resident Visited 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/18/2017
With every occasion that I have spoken with Ashley, she has been an absolute gem to deal with! She is very polite and understanding! I have such a unique situation as I currently live in South Dakota but may be relocating to the area this coming… See More
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 Updated Review
Rating Breakdown
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Maintenance
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Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site

General

  • Community Center
  • Gym
  • Pool

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $586

  • SQ. FT.

    600

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

  • Price
    Price

    $604

  • SQ. FT.

    622

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

  • Price
    Price

    $612

  • SQ. FT.

    620

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

  • Price
    Price

    $636

  • SQ. FT.

    700

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

  • Price
    Price

    $710

  • SQ. FT.

    780

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $797

  • SQ. FT.

    890

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

  • Price
    Price

    $841

  • SQ. FT.

    982

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

  • Price
    Price

    $849

  • SQ. FT.

    935

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
Presidium
VIEW 19 COMMUNITIES

*Special Savings: Move in today and your first month's rent is only $99 for ALL floor plans! If you also look and lease your home today, we'll waive your deposit!* You won't find savings like this anywhere else so stop by and lease today! *Some restrictions apply, please contact the office for details. The Branch at Medical Center Apartments is home to those that live, work, and play in the Medical district of San Antonio. Located near Methodist Hospital, Christus Santa Rosa Hospital, Southwest Children’s Center, Murphy VA Medical Center, and the University of Texas Health Science Center, living at The Branch at Medical Center Apartments puts you in the heart of San Antonio’s Medical district. Enjoy being within close proximity to all of your conveniences—Wal-Mart, Super Target, and HEB or just 10 minutes from premiere shopping at The Shops at La Cantera or fun at Six Flags Fiesta. The Branch at Medical Center Apartment homes feature spacious one and two bedroom homes and stellar amenities such as our indoor pool or 3,000 sqft fitness center. Experience a Better Way of Living at The Branch at Medical Center Apartments where community members will enjoy both professional on-site management and maintenance teams whose goal is to serve you.

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Frequently Asked

What are noise levels like at The Branch at Medical Center?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Branch at Medical Center?
The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is The Branch at Medical Center?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 1/5 stars, signifying no satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 1.33 days to their community reviews in the past year.

Who manages The Branch at Medical Center?
Presidium Property Management

What is the pet policy at The Branch at Medical Center?
No pet policy available

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths


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The Branch at Medical Center is a 600 - 982 sqft apartment in San Antonio in zip code 78240. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $586 - $849. Nearby cities include Balcones Heights, Leon Valley, Helotes, Converse, and Live Oak. 78240, 78229, 78249, 78201, and 78238 are nearby zip codes.

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The Branch at Medical Center

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    Resident Photos (5)

    • (Resident photo uploaded on 04/27/2009) Image of The Branch at Medical Center in San Antonio, TX
    • (Resident photo uploaded on 11/26/2007) Image of The Branch at Medical Center in San Antonio, TX
    • (Resident photo uploaded on 10/01/2007) Image of The Branch at Medical Center in San Antonio, TX
    • (Resident photo uploaded on 04/19/2016) Image of The Branch at Medical Center in San Antonio, TX
    • (Resident photo uploaded on 10/02/2018) Image of The Branch at Medical Center in San Antonio, TX
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