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The Branch at Medical Center

7207 Snowden Road

San Antonio, TX 78240



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Office Staff
Resident 2005 Not Recommended
Reviewed 10/13/2005
Chapel Ridge is the worst place ever to live. The people in the office are rude and don't care what kind of problems you are having. They talk down to you like you are a child and will pretty much call you a liar right to your face and then when you call them on it they cover it up. I have a safety issue with people that live in my building and the management won't do anything about it - regardless of what proof is provided to them, and the courtesy officer on the property does nothing but make the situation worse whenever he is involved. If you try to call the management company - forget it, they won't do anything about it either. The noise in the apartment is unreal - you can hear absolutely EVERYTHING that goes on above you. It's completely ridiculous. The pool is never cleaned - it always has flowers in it and a film on the top of it that would make you sick. The gym is a joke - it could be a very nice facility if it was taken care of, but the equipment is broken half the time and it's always a mess in there. We pay $5 a month on our water bill for gas to operate the hot tubs, my issue with this is that I have been here since April and they haven't worked since I've been here. So my question is where does all that money go if what they tell us we are paying for doesn't even work? I don't recommend this place to anyone. I am terribly sorry that I ever signed a lease here and you can be sure that it won't be renewed.
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