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Colony Uptown Apartments


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anonymous

Resident ā€¢ 2013 - 2014

2/6/2014

I regret not paying attention to the poor reviews from this site. The manager, Jerry, will charm you into this place. He acts very nice but he is the worst person I have ever met and the current front office lady is a HORRIBLE terrible person as well, she is RUDE and downright mean! I specify current because there is a new front office person every few weeks. When my boyfriend and I moved in our place was roach infested! There were no fire alarms, I had to ASK for fire alarms. I couldn't even use my shower for the first few days because the shower was not working. He took four months to replace our dishwasher, and NONE of the issues we listed on our move-in paper work EVER got repaired to this day (6 months later). The worst thing is that the manager himself, CAUSED my apartment to flood with disgusting grey water! He made the maintenance plug up an emergency pipeline that was draining the grey water, because the main pipeline was plugged to begin with. With nowhere to go, the water went to the lowest point...my apartment sink. I came home to this and called the front office immediately. The answering service picked up and said they'd relay the message to him and hopefully someone would be out to fix it. He did not send ANYONE out until 9AM the next day after which my kitchen, dining room, and living room had flooded with the grey water. The apartment smelled terrible, and I became very ill afterwards. When I had moved in he has assured me that there was emergency maintenance. This guy is full of it! We keep trying to address this issue to the management so we can get out of our but the horrid woman at the front office constantly claims that he is out of town whenever I go in and she has no idea when he is coming back. We have sent certified mail, made many phone calls, and have gone in in person. He is very obviously avoiding us and seeming to refuse to let us leave! The lady at the front office is also refusing to give us her name. Next step is for us to press charges! So to anyone considering this apartment..do NOT do it. This was the worst decision I have ever made. Don't let the manager lure you in with his nice-guy act. He is scum! The reviewer who called him a slum lord was absolutely right! All bills paid does not, by any means, make this hell hole worth while!

Review 13 out of 25

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Colony Uptown Apartments

March 2024

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