The Granite at Tuscany Hills
#801 #6 #86

What is epIQ?

The Granite at Tuscany Hills

7771 Joe Newton Street , San Antonio, TX 78251
(475 Reviews & Surveys)
$871 - $1,134/mo

Floor Plans & Pricing

1 Bedroom

The Rialto

1 Bed, 1 Bath | 600 sq. ft.

$871 - $922

3 Available Units

See Floor Plan Details

The Palazzo

1 Bed, 1 Bath | 717 sq. ft.

$931 - $988

3 Available Units

See Floor Plan Details

2 Bedrooms

The San Marco

2 Beds, 2 Baths | 988 sq. ft.

$1,104 - $1,134

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.6

Grounds

4.4

Safety

4.2

Office Staff

4.7

Maintenance

4.6

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

41

Manager’s Review Engagement

A+

Percentage of reviews responded to

97.56%

Manager’s Review Reply Time

B

Average time to respond to reviews

11.95 days

View Community Timeline
View Community Timeline

The Granite at Tuscany Hills Reviews

(80)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1250716

Verified Resident 2024

5/12/2024

Nice apartment and location. The apartment has upgraded appliances. The property is ckean and quiet. Office staff is friendly and helpful. Maintenance responded quickly to my first work order. I would highly recommend these apartments.

    Manager

    5/16/2024

    The Granite at Tuscany Hills
    Thank you for the 5-star recommendation and for sharing how much you enjoy your well-appointed home, our responsive team and our clean and quiet community. We appreciate your support!
    Review Author Icon

    Resident 1250692

    Verified Resident 2024

    5/12/2024

    I absolutely love everything about these apartment Starting with the friendly and helpful office staff as well as the friendly neighbors and friendly Maintenance Man ! I'm happy here and plan on making this my future home !

      Manager

      5/16/2024

      The Granite at Tuscany Hills
      Your happiness is our goal, and we love knowing it's been achieved with our team's service and the friendly atmosphere of our community. Thank you so much for sharing your 5-star satisfaction with us!
      Review Author Icon

      Resident 1249092

      Verified Resident 2024

      5/5/2024

      Denise was the one who helped us get into this apartment. She helped us every step of the way. She made sure we had everything prior to move in and kept us updated. I highly recommend her when moving here.

        Manager

        5/8/2024

        The Granite at Tuscany Hills
        Thank you for choosing us and for taking the time to share about your fabulous move-in experience. It is always a joy to hear about the sincerity and dedication of our team members, so it brings a smile to us to hear about your interactions with Denise. Thank you for encouraging us with your five stars!
        Review Author Icon

        Resident 1247574

        Verified Resident 2024

        4/28/2024

        So far I have seen a continual progression in the effort being made by the complex to better the overall appearance, safety and response to maintenance issues and concerns, which I hope continues outside of that so far so good

          Manager

          5/1/2024

          The Granite at Tuscany Hills
          Thank you for acknowledging our continued efforts to better our community. We appreciate your patience and understanding throughout this process, and if you have any questions for us, please come by the office or email us at granitetuscanyhills-pm@pegasusresidential.com.

          Updated Review

          Review Author Icon

          Resident 1208199

          Verified Resident 2021 - 2024

          4/16/2024

          Mx took to long to complete the clean up when the apartment flooded. It's day 4 and I am still waiting them to finish the repair. I am unable to stand the smell and have to sleep on the couch. If not address… See More>
            Manager

            4/30/2024

            The Granite at Tuscany Hills
            Thank you for bringing this to our attention. We certainly want you to be comfortable in your home and sincerely apologize for any inconvenience related to unfinished maintenance work. We would like to speak with you to learn more and ask that you email us at communications@pegasusresidential.com. We look forward to connecting with you.

            Updated Review

            Review Author Icon

            Resident 1203335

            Verified Resident 2023 - 2024

            4/14/2024

            The community it great everyone here is really nice and helpful . The management is wonderful and really on top of things . The pools are always clean the laundry room is always clean and it's very up to par.

              Manager

              4/18/2024

              The Granite at Tuscany Hills
              Thank you for your kind words about our friendly atmosphere, attentive team, and well-maintained grounds. We love knowing you are having a 5-star experience!
              Review Author Icon

              Resident 1244335

              Verified Resident 2024

              4/14/2024

              All the staff are professional and courageous. The complex is well maintained. Highly recommend this complex. Easy accessibility to schools, medical facilities and entertainment venues. As well as easy access to public transportation.

                Manager

                4/18/2024

                The Granite at Tuscany Hills
                How nice of you to share your recommendation for our community! We are so pleased that our professional team, excellent location, and well-maintained grounds have contributed so greatly to your satisfaction. Thank you so much for sharing this with us.

                Updated Review

                Review Author Icon

                Resident 1160967

                Verified Resident 2016 - 2024

                4/7/2024

                I have lived here for almost 8 years and I love it here. Quiet neighborhood no issues. Office staff always very friendly and helpful. Maintenance always very quick at completing all work requests. Always clean around complex pools and workout room. I love it… See More>
                  Manager

                  4/11/2024

                  The Granite at Tuscany Hills
                  Thank you for choosing us as your home for the last eight years! We are delighted to know you love our peaceful community, hard-working team, and clean facilities. Your review made our day and encourages us to keep working hard for our residents. As always, please let us know if there is anything we can do for you.
                  Review Author Icon

                  Resident 1239082

                  Verified Resident 2023 - 2024

                  3/28/2024

                  Good times. Maybe the yard between buildings 2 and 3 could be sectioned a bit more towards the building 3 side. When it gets rainy, the mud from that side spills onto the sidewalk and it becomes really slippery.

                    Manager

                    4/1/2024

                    The Granite at Tuscany Hills
                    While we are glad things are good for you in our community, we have noted your comments about the area between buildings two and three and will do all we can to prevent a slippery sidewalk. If you would like to follow up with us regarding this matter or share other concerns, please come by the office or email us at granitetuscanyhills-pm@pegasusresidential.com, and thank you for the 5-star review.

                    Updated Review

                    Review Author Icon

                    anonymous

                    Resident 2009 - 2024

                    3/25/2024

                    I recently had a fall in my apartment and I injured a recent surgery. I called the office and asked for a little help. Denise was right on it and James came to help. I am honestly so thankful that I live here.

                      Manager

                      3/28/2024

                      The Granite at Tuscany Hills
                      Thank you so much for sharing your story about the care and concern shown by our team during your recovery from surgery. We can't wait to pass along your praise and are so glad you live here too! Get well soon.

                      Updated Review

                      Review Author Icon

                      Resident 1157929

                      Verified Resident 2023 - 2024

                      3/19/2024

                      I and Jackie were looking for an apartment we could afford and my friend told me about this apartment complex. The rent was at a price we could afford, so we asked to be put on the waiting list for a two bedroom-2 bathrooms on… See More>
                        Manager

                        3/22/2024

                        The Granite at Tuscany Hills
                        Thank you for choosing our community! It has been wonderful to have you both as residents for the last six months, just as it was a pleasure to help you find the perfect home for your needs. We look forward to continuing to impress you with stellar service and competitive rates for a long time to come.
                        Review Author Icon

                        Resident 1235369

                        Verified Resident 2022 - 2024

                        3/15/2024

                        One of the best apartments I've lived at. We've been here for two years and have never had an issue so far. They made it very easy to apply and stayed in touch when approved for it! They welcomed us very quickly when we were… See More>
                          Manager

                          3/18/2024

                          The Granite at Tuscany Hills
                          It is fantastic to hear that you love your apartment home. We work hard to provide an exceptional living experience, and it feels good to know we are succeeding. Thank you, and have a wonderful day.
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                          Resident 1228854

                          Verified Resident 2023 - 2024

                          2/23/2024

                          Reliable and trustworthy, I've never felt unsafe, disregarded, or disrespected. The font staff and maintenance has never belittled me or brushed my concerns to the side for any reason. If they could not answer my question immediately, they made it a point to get… See More>
                            Manager

                            2/26/2024

                            The Granite at Tuscany Hills
                            Thank you so much for the sincere praise about our entire team and all they do to ensure your satisfaction and well-being! We are excited to share your kind words, and as always, please visit the office or email us at granitetuscanyhills-pm@pegasusresidential.com if there is anything you need.
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                            Resident 1225001

                            Verified Resident 2024

                            2/9/2024

                            Everything is so far so good! What we needed help with was already fixed. They come quick and make sure it's done well when they leave. Front staff is very good with the move in. Will recommend if someone is looking

                              Manager

                              2/12/2024

                              The Granite at Tuscany Hills
                              We are pleased to have earned your recommendation with our prompt and efficient service. Thank you for sharing your 5-star satisfaction with us!
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                              Resident 1217198

                              Verified Resident 2023 - 2024

                              1/14/2024

                              The sidewalks need to be repaired and need to make sure they're always clear of any kind of debris especially rocks. However I have to say that they're good about picking up the trash and keeping the grounds clean

                                Manager

                                1/17/2024

                                The Granite at Tuscany Hills
                                Thank you for bringing this to our attention. While we are glad you see the pride we have in general community maintenance, we have noted your concerns about our sidewalks. If you'd like to follow up with us or have additional feedback, please come by the office or email us at granitetuscanyhills-pm@pegasusresidential.com.
                                Review Author Icon

                                Resident 1216409

                                Verified Resident 2023 - 2024

                                1/11/2024

                                I was referred by another resident here at this community I love the neighborhood and feel safe. I constantly tell friends, family, and colleagues about the area. The office is always helpful as well as maintenance.

                                  Manager

                                  1/15/2024

                                  The Granite at Tuscany Hills
                                  It really makes our day to know you tell your family and friends about us! We can't wait to share your lovely comments with our team, and thank you so much for the five stars.
                                  Review Author Icon

                                  Resident 1211405

                                  Verified ProspectVisited 2023

                                  12/24/2023

                                  When I first went to the apartment to look at what they have available Denise helped me by showing an upstairs and down stairs one bedroom one for 871 and one for 931. She also told me me about the activities that are held at… See More>
                                    Manager

                                    12/28/2023

                                    The Granite at Tuscany Hills
                                    Thank you for considering our community in your search for home. We are glad to hear Denise was able to answer all of your questions and you were so impressed with all we have to offer. If you need more information, please contact us at granitetuscanyhills-pm@pegasusresidential.com. We appreciate your review!
                                    Review Author Icon

                                    Resident 1208575

                                    Verified Resident 2023

                                    12/14/2023

                                    So far they seem pretty nice, the people are for the most part quiet and friendly. No one really stood out as a red flag. There are a fair bit of cats roaming about, so if you're allergic or don't like cats just be mindful.… See More>
                                      Manager

                                      12/18/2023

                                      The Granite at Tuscany Hills
                                      Thank you for sharing your positive experience with us. We are glad you find your fellow residents, feline and otherwise, to be pleasant and friendly. If you have any questions or concerns for our team, please visit the office or email us at granitetuscanyhills-pm@pegasusresidential.com.

                                      Updated Review

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                                      Resident 1167525

                                      Verified Resident 2022 - 2023

                                      12/5/2023

                                      This is the best apartment I have every experienced. Building is maintained although it's rather old. Staff members are nice and helpful. Maintenance is second to none . My room is very roomy including Texas size walk in closet.

                                        Manager

                                        12/9/2023

                                        The Granite at Tuscany Hills
                                        We love knowing we are the best! Thank you for sharing your kind words about our entire team and your spacious home. We are here for you, so if you have any questions or concerns, please let us know.
                                        Review Author Icon

                                        Resident 1204724

                                        Verified Resident 2021 - 2023

                                        12/4/2023

                                        The complex is fairly quiet and neighbors are friendly. The management staff are always professional and helpful. They respond quickly to concerns and maintenance requests. The staff is also very personable. They make it a point to learn who the residents are and address all… See More>
                                          Manager

                                          12/6/2023

                                          The Granite at Tuscany Hills
                                          Your comments are so exciting. We are grateful for the opportunity to be here for you, and we appreciate your kind words about our leadership and maintenance teams. Thank you for taking delight in the community.
                                          Review Author Icon

                                          Resident 1204546

                                          Verified Resident 2023

                                          12/3/2023

                                          Great community and friendly neighbors.Property is very clean I would recommend these apartments to all my friends and family.Very convenient to bus route and also walking distance to various restaurants and shopping

                                            Manager

                                            12/6/2023

                                            The Granite at Tuscany Hills
                                            The feedback you provided our fantastically welcoming community has made our day! Thank you for letting the world know how convenient and beautiful our community is. We truly appreciate you!

                                            Updated Review

                                            Review Author Icon

                                            Resident 1123191

                                            Verified Resident 2018 - 2023

                                            11/29/2023

                                            My car keeps getting srolen, for the third time. Mail boxes keep getting broken into, cameras work of and on. Front gate is working right now but sometimes they aren't. If there is a crime at the apartments, office doesn't let us know of… See More>
                                              Manager

                                              12/1/2023

                                              The Granite at Tuscany Hills
                                              Thank you for your feedback. We want our residents to live comfortably and apologize for any inconveniences with our mailboxes, front gate, and parking lot. Our team is actively working to improve these matters, and if you'd like to follow up with us on any of them, please come by the office or email us at granitetuscanyhills-pm@pegasusresidential.com.

                                              Updated Review

                                              Review Author Icon

                                              Resident 1132760

                                              Verified Resident 2022 - 2023

                                              11/26/2023

                                              I appreciate this establishment and team here at the Granite at tuscany hills apartment here in San Antonio Texas. I have no complaints here always satisfied with the work and communication with the staff here.

                                                Manager

                                                11/29/2023

                                                The Granite at Tuscany Hills
                                                As a team, we work hard to provide exceptional communication and service to our residents, so the glowing review you have provided to our team and our community has us overjoyed. Thank you, and please know we are always here for you!
                                                Review Author Icon

                                                Resident 1198118

                                                Verified Resident 2023

                                                11/9/2023

                                                I read through reviews on Google and diiid not use an apartment finding website m,...........,.............,.....,...,..................... M...........................................

                                                  Manager

                                                  11/14/2023

                                                  The Granite at Tuscany Hills
                                                  We appreciate your feedback and your positive rating. If there is anything our team can do to improve your experience, please come by the office or email us at granitetuscanyhills-pm@pegasusresidential.com for assistance. Thank you!

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 1128120

                                                  Verified Resident 1999 - 2023

                                                  10/10/2023

                                                  We have been here since 1993 and we have out lived our carpet and all our appliances. We need new ones now. Our AC IS STILL HANGING IN THERE. OVER THE LAST 3O YEARS THE APARTMENT ABOVE US HAS OVER FLOODED MANY TIMES THAT… See More>
                                                    Manager

                                                    10/13/2023

                                                    The Granite at Tuscany Hills
                                                    Thank you so much for your decades of loyalty to our community! We want to make sure you are happy in your home and do all we can to make that happen. When you have a moment, please come by the office or email us at granitetuscanyhills-pm@pegasusresidential.com to discuss this with us. We hope to speak with you soon.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Guest Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $20. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $200 per pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
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                                                    • Cats Allowed
                                                      Rent: $20. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $200 per pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
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                                                    Other
                                                    • BBQ Grills
                                                    • BBQ and Picnic Area
                                                    • Basketball Court
                                                    • Billiards Area with Pool Table
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Game Room
                                                    • Gated Access
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-site Leasing Office
                                                    • Online Payments Accepted
                                                    • Package Receiving Service
                                                    • Pet-Friendly Community
                                                    • Picnic Area
                                                    • Pool
                                                    • Recycling Program
                                                    • Sports Court
                                                    • Weight Machines
                                                    • e-Payments
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                                                    Leasing

                                                    Come home to The Granite at Tuscany Hills Apartment Homes, a beautiful community hidden among a drive of well-maintained residences in northwest San Antonio, Texas. Our professional management provides an ease of living that makes resident life a breeze. Contact us to schedule a personal tour of our one and two-bedroom, pet friendly apartment homes in San Antonio! *Se Habla Espanol*
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Pegasus Residential

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 475 number of votes by renters, The Granite at Tuscany Hills is currently rated 4.5 out of 5 stars.
                                                    The Granite at Tuscany Hills is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    The Granite at Tuscany Hills is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Granite at Tuscany Hills is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    The Granite at Tuscany Hills is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    The Granite at Tuscany Hills is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Granite at Tuscany Hills is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 97.561% of their community reviews in the past year.
                                                    Managers have replied within 11.95 days to their community reviews in the past year.
                                                    Pegasus Residential
                                                    Dogs Allowed
                                                    Rent: $20
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $200 per pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    Cats Allowed
                                                    Rent: $20
                                                    Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $200 per pet is due upon move in or when getting a pet payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    The Granite at Tuscany Hills

                                                    May 2024

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                                                    Baths

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                                                    The Granite at Tuscany Hills is a 600 - 988 sq. ft. apartment in San Antonio in zip code 78251. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $871 - $1,134. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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