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10422 Huebner Road, San Antonio, TX 78240
10422 Huebner Road, San Antonio, TX 78240

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The Preserve on Fredericksburg by Cortland



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Verified Resident 603497 2018 - 2019 Not Recommended

Reviewed 02/12/2019

Not good. Parking situation is terrible - management expects us to park outside of community rather than fixing issue. Daily, residents are limited to available parking, needing to park in towable zones or outside the community. Renovations take way too long : hot tub has not worked in 2 months. Gym renovation took 1 month longer than quoted. Forced use of Spectum has been enforced, with a 3 month delay to services this far (still not completed) floor plan layouts are nice. Community workers are good.
The Preserve on Fredericksburg by Cortland Manager02/14/2019

Hello, I am very sorry that you are not satisfied with your experience here. I assure you we are working towards solutions for these issues, but it takes time. The positive outlook is that we do have a beautiful newly renovated clubhouse and fitness center. While I understand that you do want options in regards to internet providers, it is a great package for the price and everyone will have their own wifi and cable package. Many residents are very excited about this. We love our community and will continue to strive for perfection. Thank you for your input. I look at this as a great opportunity to turn experiences around. As always, please feel free to contact me for any concerns at [email protected] or 210-691-2787. Cindy Carroll Community Manager

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The Preserve on Fredericksburg by Cortland

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