Had issues with communication. Still unsatisfied with the way it was handled as the current maintenance request. Taking time out of a busy schedule to accomplish something that could have been handled a lot more efficiently.
Manager
7/10/2019
The Preserve on Fredericksburg by Cortland
Good afternoon, I am very sorry that you were unsatisfied with the process. I believe I spoke with you about this on one occasion earlier. I tried to assure you everything that could be done was being done with the issue you had, but it does take some inconvenient measures to assure we get the job completed right. If you still have questions or concerns please call or email me personally at cindy.carroll@cortland.com or 210-691-2787
Thank you for taking the time to voice your concerns.
Cindy Carroll
Community Manager