The Quarry Alamo Heights

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The Quarry Alamo Heights

340 Treeline Park, San Antonio, TX 78209
(95 Reviews)

Move-In Specials

Now offering $1,000 off Rent on Select Apartment Homes. (Savings split over 2 months $500 in Aug & $500 in Sept.) Must move in on or before 7/29/23. Fully R...

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The Quarry Alamo Heights Reviews

(95)

2.7 rating

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95 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2022

9/16/2022

Not a bad place to live, but it's not great either!

Well, Jadie in the office is great, but her manager, Angie has the personality of a wet paper towel. The pool is closed more than it's open because some genius desided that new tile and unnecessary maintenance should be done in the freaking SUMMER! The gym has all this high tech equipment, that isn't set up and it's also very small. The dog park is nice, but there are people that can't be bothered to pick up their pups poop and flies are kind of an issue. The appartment itself has a nice layout, but the renovations were more like DYI projects. The tubs and sinks were painted and the countertops are covered with contact paper! The rent is very high and you definitely don't get what you pay for!

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    anonymous

    Resident 2021 - 2022

    9/9/2022

    I would never recommend this place

    At first, I did enjoy moving into these apartments and living here. My roommate and I opted for the upgrade package and it took a month to come in and get changed. There was some stuff wrong, but we put work orders in and it was never fixed. It was cabinet stuff so I was willing to let it slide because it seemed minor. THEN at move out we gave them our forwarding address so they could send our itemized receipt of everything. We lived there from March 2021-March 2022. Fast forward to August 2022, I get a call from a debt collection agency that this apartment complex had sent us to collections. First off, they had never sent us our bill within 30 days as stated IN THE LEASE. They would not accept any calls or meeting attempts to discuss this, they would not answer anything. The only explanation we got was that they were under new management. It was Related properties all along. I have never felt more cheated in my life than by this apartment complex. Our collection bill was over $500 and it was almost exclusively for things which we had put work orders in and… See More>
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      anonymous

      Resident 2021 - 2022

      8/10/2022

      You can tell they don't spend money on repairs

      First of all rent was too high. First week move in was not move in ready. Refrigerator leaked water for 2 weeks before replaced with 2 new units. A/c unit leaked water from above restroom and main hallway. That needed fixing 5x after ward they decided the parts weren't correct with unit outside. 11 months into our lease that leaked again. The rent payment system hardly works so if your late the late payment cannot be refunded. Then they gave us a 2 day notice to move out. Sometimes when we ask for confirmation on amount due it wasn't correct so they stop picking up your phone calls. The bug spray people sprayed stuff every other month which didn't help. The cockroaches are about 3 inches long so I'm not sure the pest control was worth paying extra for billed by the management. They won't work with you. All they care about is themselves.

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        anonymous

        Resident 2020 - 2022

        6/28/2022

        Surpassing Deposit Agreement on Lease

        Moved out in April of 2022, and followed the lease agreement. Lease agreement states we should receive our deposit within 30 days. It is now going on 60 days with numerous calls and emails to office management. They have submitted the necessary information to their corporate office but still have not received deposit check. They refuse to give me the contact number to their corporate office.

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          anonymous

          Resident 2021

          11/27/2021

          I moved here for the location, and that’s the only thing I can speak positively about. They still have not completed repairs from 4 months ago and don’t communicate anything to the residents about major things like water outages. This is one of the most poorly managed properties I’ve ever lived in.

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            anonymous

            Resident 2020

            6/6/2020

            I show up at the Pool at 9:40 just willing to stay when no too crowded, the was a guy cleaning the pool he said me and my boys need to go out immediately I kindly ask just to stay sitting around while finish (20min) but he threatened me and the boys of calling police. This is how the nice staff ?? Very disappointed . Despite the cockroaches and rat infestations on our building we are experiencing. This is the cherry at the top... STAY AWAY FROM HERE.

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              Quarry Station Sucks

              Resident 2020

              2/6/2020

              What the hell? They said they were going to give me Community Rewards points for a gift card on my review on Google, but then they didn't. They want a positive review here, screw 'em! They're getting what they deserve for not giving me the gift card for the other review. I'll delete that and leave a new one with negative next.

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                anonymous

                Resident 2019 - 2020

                1/20/2020

                Clean community and nice staff! The gates sometimes don't work which makes it so they have to be left open which sometimes can be a little more unsafe, but we're in a good part of town so in reality I'm not sure how much that effects it! The area is wonderful with so much to do at the Quarry outdoor shopping mall! It's also only about 20 minutes from Lackland AFB and 15 from Fort Sam Houston which are definitely doable!

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                  anonymous

                  Resident 2017

                  11/29/2017

                  Things sure have changed here !! The staff is very nice in the office and all my work orders have been addressed quickly. I've been here a few years and this is hands down the best the property has ever looked. I was going to move at the end of my lease but I an definitely going to stay. I picked this community because of the location to the Quarry Market and the beautiful area. If our looking for a great place to live highly recommend Quarry Station

                    Manager

                    11/29/2017

                    The Quarry Alamo Heights
                    Thanks for taking the time to leave a review! We feel very fortunate to have had you as one of our valued residents for the last few years and we're so glad that you've decided to renew your lease. We appreciate your kind words and hope that you won't hesitate to let us know if there is ever anything we can do to enhance your living experience. Thanks again! Warm regards, Quarry Station Management
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                    anonymous

                    Resident 2017

                    11/20/2017

                    Love my new home at Quarry Station! Love the new management and the maintenance is very resoonsive. My apartment is very spacious and it has great closet space. Perfect location near 410 highway and near the Quarry Market. Easy access to stores and restaurants.

                      Manager

                      11/21/2017

                      The Quarry Alamo Heights
                      We're so happy to hear you love your spacious apartment! We love having you with us and could not agree more about our location. Thank you!
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                      Nascar1020

                      Resident 2015 - 2017

                      9/27/2017

                      I've lived here for 3 years and I love it. The management and maintenance are great. They are very caring and work orders are done promptly. The office is always willing to help out. I'm so happy with the pending improvements and look forward to things to come. The staff is very friendly from management to maintenance

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                        Don_V

                        Resident 1997 - 2020

                        1/8/2020

                        Overall we like this location. we have lived here since 1997 and although it has had its ups and downs we still like our apartment. I am so glad to know the new owners are taking an interest in the property.

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                          Twilight777

                          Resident 2017

                          8/25/2017

                          I just moved here at the Crescent at Alamo Heights.. And love it here already! Following the new Manager Kathrine Schaedler here, she has been in this business for 20+ years and has begun contrustion to improve the property, and apartments.. The entire staff here is very knowledgeable, professional and friendly. Kathrine makes herself available to anyone that lives in the apartments, day or night 24 hours a day she is available for any type of emergency..... The area is beautiful, quite, with friendly neighbors.. The atmosphere here is positive and maintaince if required is being accomplished efficiently and correctly. If you're looking for a home this is the place to look. I don't think anyone would be unhappy living here.. This is my new home and I am very happy to be here a part of the community. Carole

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                            anonymous

                            Resident 2009 - 2012

                            7/20/2017

                            The reason why I post this review is to give a warning to potential residents. I lived in Crescent for three years ending up moving out because of break-ins. At the first break-in, I lost all of my valuable things--two laptop computers, all jewellery--including my grandma's rosary ring, musical instrumrnts, and two bags. It happend at the day time approx. between 11am and 4pm. What made even worse was that there was the second break-in in a few days. I reported to the police the first and the second breaks-ins and was told that there were similar theft issues in previous years. The management people blamed me and never aplolgized. I requested the management ppl to send a warning letter to other residents about break-ins as a precaution, but was told that it would cause unnecessary panic among the residents. The second issue was that when I tried to move out after the break-ins, I found that the management had a fraudulent lease that had my bogus sign on, which lasted 2moths more than the original lease that I had. The management insisted that I should pay two-month rent b/f moving out based on… See More>
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                              jkenned1

                              Resident 2016 - 2017

                              7/17/2017

                              During my 9 months at Crescent Apartments, I've got to say that I expected better. I had originally opted to sign my lease with Crescent because the area is very nice and safe, the complex looked clean, and the community seemed quiet. For the most part, this is all true. I did not have many problems with noise or crime. There are 3 grocery stores within 10 minutes of the complex as well as all the shops and restaurants the Quarry and Alamo Heights have to offer. Further, downtown is only 10-15 minutes away. If you have kids, the school district is great. If you're a college student looking for babysitting jobs, the surrounding neighborhoods are teeming with parents that will pay well. There are even sidewalks along the roads nearby so you can take a run outside the complex. Throughout my stay, however, I ran into many inconveniences that negated a lot of the good will these benefits provided. First of all, my apartment flooded 6 times during my stay. Each time, it took maintenance anywhere between 3 days to 2 weeks to diagnose the problem, which happened to be the same each time. As it was explained to me,… See More>
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                                anonymous

                                Resident 2014 - 2017

                                7/12/2017

                                Okay, an honest review of The Crescent at Alamo Heights. I have lived here for 3 years with my lease ending in a few weeks so I'm finally going to write a review. The Crescent has an amazing location! I'll give them that. If you need quick access to shopping, restaurants, and a grocery store then this place is a 5/5. The apartments themselves are a little run down. But you get what you pay for in rent. Now, this place's biggest downfall is the management. I've always had little issues as far as my work orders not being filled. However, just last month I put in a work order 3 times to get a leak in my bathroom fixed. The woman at the front told me that they had "bigger issues to worry about." In 2 weeks I hadn't heard from them and had to keep dumping water from the leak bucket out. It wasn't until one day that that leak got so bad that while I was at work my bathroom flooded about 5 inches. 24 hr maintenance is nonexistent. I had to fix the problem myself. Of course the next day after calling and… See More>
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                                  anonymous

                                  Resident 2016 - 2017

                                  4/11/2017

                                  Great value and location! I love the location, its convenient to everything and I can walk to coffee and food. Great apartment layout with lots of sun if you want it. This is an older community and the previous 2 management teams did not do a great job of keeping up on it. But since November when the new team got here they have done a lot to improve things. The first thing they did was get the lights working in the parking areas which goes a long way for safety and security. They have also started improving the grounds and getting things fixed that had been out of order. I just resigned my lease for another term. You can't find a better value for the location and while I would like it if it had a newer kitchen, everything works just fine and if something breaks they fix it right away.

                                    Manager

                                    4/11/2017

                                    The Quarry Alamo Heights
                                    We are so happy YOU chose to live with us! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency.
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                                    stephlu

                                    Resident 2017

                                    4/8/2017

                                    These 2 properties side by side are a joke! Can't you people see that all the reviews lately say something about "THE NEW MANAGEMENT TEAM" Its all fake. I was in the office at this dump trying to get my id back because the girl at the desk misplaced it from the time she took it to the time we got back from the tour. I overheard the old lady manager "Mary" telling the girl in the office with long black hair who claims to be the assistant manager- to go write a good review on apartmentratings since she is technically a resident also. That is so bogus! You have to check a box before you post a review stating you are not an employee or vendor! Not only that, but while on the tour the pool had an actual chair in it. There was bird poop EVERYWHERE and the girl said well there are trees surrounding the pool so theres no use cleaning it off. The maintenance staff was standing around smoking cigarettes and then threw the butt down on the ground right in front of us! The breezeways were full… See More>
                                      Manager

                                      4/11/2017

                                      The Quarry Alamo Heights
                                      We are sorry about your unpleasant experience. Please know the office is always available to take your call and it is our duty to work with you to resolve any issues you may have. We want all the residents to enjoy living at Crescent at Alamo Heights. Please contact the office to discuss your concerns
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                                      Melissa 88

                                      Resident 2017

                                      3/13/2017

                                      The NEW MANAGEMENT TEAM is professional and caring. The maintenance staff is friendly, polite and completes my service orders in a timely manner. The property manager is remarkable. Mary is always very calm and poised even under pressure. Also, I am impressed with how she handled my concerns. Her answers were always very smart and eloquent. The office staffs friendly and courteous demeanor always make it easy for me to pick up the phone if I have any concerns, knowing that they will be answered and taken care of. I cannot thank you enough.

                                        Manager

                                        3/14/2017

                                        The Quarry Alamo Heights
                                        Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents.
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                                        anonymous

                                        Resident 2016 - 2017

                                        3/8/2017

                                        Love The maintenance crew.

                                          Manager

                                          3/13/2017

                                          The Quarry Alamo Heights
                                          Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents.
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                                          lioness1810

                                          Resident 2016 - 2017

                                          1/19/2017

                                          Crescent is one of the best communities in the area. Quarry mall, fine eatery and location to interstate is a block away. Maintenance is well trained as to any problems that a unit may encounter. The new manager and office staff is always helpful, polite, and understands, never rude or condescending. Rent prices are very affordable for the location and quality of the property. As I am happy with my living situation, the real difference between Crescent at Alamo Heights and other apartment homes are the people taking care of you. At Crescent, I greatly appreciate the staff's tendency to go above and beyond what most believe to be the standard. Thanks NEW MANAGEMENT TEAM!

                                            Manager

                                            3/13/2017

                                            The Quarry Alamo Heights
                                            We are so happy YOU chose to live with us! We are lucky to have such an awesome staff and we are honored to serve our residents. Thank you again for your comments, as well as your continued residency
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                                            Julie868

                                            Resident 2015 - 2017

                                            1/19/2017

                                            This apartment complex is in a great area . Just down the road from the Quarry markets and other shopping areas. The new management that just came in recently is absolutely wonderful ! My work orders are all being done in a timely manner and the new maintenance staff is very professional. I would reccommend this complex to everyone , you couldn't ask for a better price and for a better location !

                                              Manager

                                              3/13/2017

                                              The Quarry Alamo Heights
                                              Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents.
                                              Review Author Icon

                                              JohnBHarris

                                              Resident 2011 - 2016

                                              2/2/2016

                                              I've lived here for 5 years, and have had a wonderful time, met some amazing people. They have issues, but the staff constantly works to fix the problems. At the end of the day? It's a nice quiet comfortable place to live. This is a very large complex, but I have enjoyed my time here.

                                                Manager

                                                3/13/2017

                                                The Quarry Alamo Heights
                                                The entire staff at Crescent at Alamo Heights would like to thank you for the great review. This shows us that all our hard work to ensure your experience goes unnoticed
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                                                jmtiemeier

                                                Resident 2015 - 2016

                                                1/6/2016

                                                DO NOT EVEN CONSIDER LIVING HERE! It is a nightmare. They actually shut off the water here all the time...sometimes with no warning. We were without water for 2 days yet; had to stay in a hotel, still have not been reimbursed. Management is the worst. We are still waiting on work orders to be done from when we moved in. I can't stress enough how terrible this place is. Management never responds to emails or calls. Even the staff says "this place sucks, I'd move out if I were you." It is awful. Location is great, everything else sucks.

                                                  Manager

                                                  3/13/2017

                                                  The Quarry Alamo Heights
                                                  We are sorry about your unpleasant experience. Please know the office is always available to take your call and it is our duty to work with you to resolve any issues you may have. We want all the residents to enjoy living at Crescent at Alamo Heights. Please contact the office to discuss your concerns at 210-822-5540 or email us at www.thecrescentapartments.com
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                                                  anonymous

                                                  Resident 2015

                                                  12/29/2015

                                                  I have live here a short time, but I have had a great stay here so far. The lighting of the grounds is very bright at night, so my kids and I can walk to the gym at night, or even take a walk and still feel safe since everything is so brightly lit. When I moved in my apartment was ready on time, and my apartment was beautiful. I love how I'm conveniently located near the Quarry right up the street, and the prices for this complex are the lowest in this area. I had an issue with my apartment and maintenance came by and the problem was resolved . No coming back twice. I know this is an older community and it will have its issues, but over all I love it! The staff is great and they are always there if I need them. Very professional and they are always trying to go the extra mile. They just did a coat and toy drive for a youth center. It was amazing to see how many people here donated! I would recommend this place to anyone!

                                                    Manager

                                                    3/13/2017

                                                    The Quarry Alamo Heights
                                                    It is our pleasure to do all we can to make your home a happy, comfortable and memorable one! We are lucky to have an awesome staff and we are honored to serve our residents

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A2

                                                    1 Bed, 1 Bath | 786 sq. ft.

                                                    12 Available Units

                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 669 sq. ft.

                                                    7 Available Units

                                                    See Floor Plan Details

                                                    A2 (Garage)

                                                    1 Bed, 1 Bath | 786 sq. ft.

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    Noise

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                                                    Safety

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                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

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                                                    SatisFacts™ Renewal Survey

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                                                    Features & Amenities

                                                    Laundry
                                                    • 24-Hour Laundry Facility
                                                    • Washer/Dryer
                                                    Parking
                                                    • Attached and Detached Garages Available
                                                    • Detached Garages and Reserved Parking Available
                                                    • Direct Access Attached and Detached Garages
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $25. Restrictions: No weight or breed restrictions.. Pet Limit: 3
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                                                    • Cats Allowed
                                                      Fee: $300. Rent: $25. Restrictions: No weight or breed restrictions.. Pet Limit: 3
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                                                    Other
                                                    • Alamo Heights School District
                                                    • Amazon Hub Package Lockers
                                                    • Black or Stainless Appliances
                                                    • Business Center
                                                    • Courtyard with Grilling Stations
                                                    • Fireplace
                                                    • Freeway Access
                                                    • Gated Access
                                                    • Largest Paw Park in the City
                                                    • Pet-Friendly Community
                                                    • Plank Flooring
                                                    • Premium Kitchen Cabinetry
                                                    • Quartz Countertops
                                                    • Renovated Interiors
                                                    • Resort Style Swimming Pool
                                                    • Spacious One, Two and Three Bedroom Floorplans
                                                    • Updated Lighting and Hardware Package
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                                                    Leasing

                                                    Step out of the ordinary and reach new heights at The Quarry Alamo Heights Apartment Homes located in San Antonio, Texas. Our community offers modern and spacious one, two, and three-bedroom layouts featuring open floor plans, wrap-around patios, cozy fireplaces, garden tubs, and newly renovated interiors in select units. Our community offers a wide array of amenities including a resort-style swimming pool, a 24-hour fitness facility, direct-access and breezeway garages, a courtyard with grilling stations, and more!The Quarry is located in the premier neighborhood of Alamo Heights and is less than 15 minutes from downtown San Antonio. We also offer quick and convenient access to US-281 and I-410 as well as near highly desirable retail and lifestyle amenities within walking distance or a short drive.Call to schedule your tour today we're excited to welcome you home!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Greystar
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $25
                                                    Restrictions: No weight or breed restrictions.
                                                    Pet Limit: 3
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $25
                                                    Restrictions: No weight or breed restrictions.
                                                    Pet Limit: 3
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Now offering $1,000 off Rent on Select Apartment Homes. (Savings split over 2 months $500 in Aug & $500 in Sept.) Must move in on or before 7/29/23. Fully Renovated Lifestyle Amenities and Interiors at Quarry Alamo Heights! Renovated Apartment Homes NOW Available. Amazing Lifestyle Amenities- New Fitness center, fire pit and updated pool. Enclosed Dog park, the best San Antonio has to offer! Move in today! Contact us today for more information!

                                                    June 2024

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                                                    The Quarry Alamo Heights is a 669 - 1,333 sq. ft. apartment in San Antonio in zip code 78209. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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